Erie Construction Midwest - Dayton

RUN AWAY! As FAST as you can from the Erie Corporation! This is a Public Service Announcement in regard to a company that conducts fraudulent business practices and predatory actions on consumers. I would URGE you to RECORD any conversations with their sales team, as they lie to the consumer to get the sale. I was scammed, and will probably lose my house and my marriage to their predatory, fraudulent business practices. I would encourage you to do your own research before even talking to them, don’t be scammed like I was, learn from my expensive and costly loss. Here is a Reddit thread that literally is its’ own topic of Erie scams, and taking advantage of poor saps like me. [*** Link removed ***] There are other reputable businesses that respect and value the customer and are not shady in their practice. I URGE you to seek out these quality companies to give your hard-earned money to. BUYER BEWARE ERIE ROOF WILL SCAM YOU GIVEN THE CHAANCE. Here is a quote from Architectural Digest (2023), “research showed that Erie Home held a previously negative customer reputation. Namely, many BBB and Yelp reviews expressed dissatisfaction with aggressive sales tactics and higher-than-average industry quotes.” And Today’s Homeowner with Danny Lipford notes the number of complaints and negative Yelp reviews. [*** Link removed ***] Don’t get ripped off, don’t let them near your property. Seek out any other company but Erie Construction Mid-West, LLC in Toledo, Ohio. They WILL scam you and they WILL NOT speak truth in any of their sales information. RUN!! STAY AWAY!! PROTECT YOURSELF!! PROTECT YOUR FUTURE, YOUR FINANCES AND YOUR PEACE OF MIND. Respectfully. C. George PhD

We are writing this letter because of the very poor performance we received from the Erie Home office in Dayton. We had an issue with her roof where it was leaking, especially around a roof fan. She saw an ad for Erie Home and decided to call them for an appointment. We met with a Cameron Villarreal on Sept 26, 2022, who greatly impressed us with product knowledge, company presentation, and caring attitude. He said they were a family with their customers. He said they would remove the roof fan and plug the hole. He explained how the shingles they used was a premium product in the way it was manufactured. He further explained that Erie Home added two beads of adhesive to each shingle to insure it would stick especially without hot days. Cameron told us we would be getting called within a few days and on the schedule within a couple of weeks. Even though we felt the price was higher than what we could have gotten the job done for, I convinced Barbara that even though the price was higher, I felt it was a good value based on Cameron and his knowledge of the forth coming installation. Cameron told us that after the work was done, not to sign the release until we are satisfied and then give them the check. However, if we felt better about it, he would come do a final walk through and get the check. We waited the 2 days to resend the contract but felt very good about what Cameron told us. After a week had passed, there was still no response. I tried to call Cameron with no response. I then texted him, where he responded that he would look into it. Still no response. I tried calling Cameron again, this time no response from him. After another week later with no response from anyone, I finally contacted Erie Home where I talked to a rep there, who furthered on the information. 2 days later we finally got on the schedule. They came out and did the work but tried to pressure us into signing the release right away. Upon looking over the job, they left a roof fan in that they were supposed to remove. It was not done. The guy who came by later that night according to those present, seemed stoned and was incoherent in his speech. I tried again to reach out to Cameron with no response. I called Erie Home again to talk to a rep. I asked to speak to the general manager. I ended up talking to a Dustin who claimed to be the regional manager. Dustin at that point told me that if Cameron came back to a customer after the sale was finalized, he would fire Cameron. This was very shocking to me as my life has always been in sales and management. Cameron was the one to instill the confidence that we initially had with the company. The Salesman is the face of your company and the one the customer trusts. I asked Dustin to fix the issues and give me a call back. I received NO Response. I then got hold of the Customer Service Manager, Danielle Royer, on October 21st, 2022, explaining all of this to her. She said she would look into it. I asked her to call me back that day, where she said she or an installation manager would contact me yet that day. NO Response. They finally came back on Oct the 24th to fix the roof. Once again tried to pressure us to sign off. We told them that she wanted Cameron to come out for the walk through and get the check as promised. A supervisor called her, and tried to pressure us, saying that Salespeople do not come back out. At this point, we have lost all confidence in Cameron, Erie Home, and any warranty that the roof has. We are not convinced that it is done correctly considering the patch job they had to do to correct the oversights. We want the Cameron to come back out and we are wanting Erie Home to pay for an independent roofing inspector to make sure that the roof was done correctly, especially the patched area. We met with Dustin and James (the installation manager) on Oct the 27th where we told them all of our concerns and that we have lost all confidence it their salesperson and company. They kept telling us that the job was warranted. However, we at this time had no confidence in the warranty. They agreed to the independent inspection to be paid from the final balance. The roofing inspector came out. Looked over the roof, took several pictures, and voiced some concern about the thickness of the shingles. He said there was no evidence of any adhesive added to the shingles. The report he sent showed several pictures. It also talked about many nails not properly driven in. He also speaks of the shingles not sealing (which the adhesive was supposed to accomplish). At this stage, we are unsure how to best proceed. Erie Home has not fulfilled the promises of there Salesperson and their company seems less than caring. The installation is nowhere close to what was promised. Nowhere near the family attitude that Cameron portrayed.

The crew was on time told me what to expect answered any and all questions left my property cleaner than they found it would definitely hire erie for any and all roofing projects in the future.

I would recommend Erie Roofing. My roof turned out beautiful. Due to weather had some communication issues and clean up was not the best but with cold temperatures and in between snow, it was completed in two days. Overall was a good job.

The scheduling, staging, roofing, cleanup, supervision, and follow up were done in an amazing timeframe. Cleanup and follow up were more than promised. Materials were delivered and installation complete in same day. (Amazing)

it went very well. they were punctual and courteous. the job was finished in the time specified when i purchased the windows.

I am once again very pleased as Erie Construction met my expectations! Can't get over how nice the quality of my windows look really makes a big difference to my home!!! Oh and did I mention how fast the installers got them put in! Simply amazed of how good of a job they did and super professional. Huge thanks to Bill Henry for taking the time to not only get the job done & keep the house clean but being sweet to my 3 boys running around and our crazy husky! We def noticed & its people like you that makes us glad we chose Erie Construction. Thankyou Sir!

It went perfectly. From start to finish the process was seamless. Everyone is so professional, efficient and thorough. They really take their time in explaining the details and making sure that all questions are answered. This is truly a customer oriented company and I will definitely use them again.

Great! They did it on time, and very clean, friendly service! We love Lance, Pete, Brian, and the crew! Great job and will see you soon for something else!

Awesome! My house looks 20-30 yrs. newer! All employees of Erie Construction were extremely professional and reliable and available for any questions at any time!

It went very well. Both gentlemen were very courteous. They put plastic down over my carpet and up the stairs to keep from tracking mud in. Brad told me everything they were doing and took pictures afterwards to show me since I wasn't climbing up in the attic to look.

Everything went very well. The installation went well, the guys always cleaned up after themselves. They left no trace behind them, but new clean windows. So far so goood. One thing that I had to do was to hang up on a lady from the office. She kept calling and tried to schedule for this and for that, which the person she scheduled to come never showed up. the time that I hung up on her was when she scheduled with me for Saturday, then she called to confirm for Monday (which I told her that Monday was bad). She hasn't called me back since. Over all was great!

This is our second time buying windows from Erie Construction. The first time we got 6 windows from them. The windows looked nice and everything, but I could feel the heat coming in. So I called the guy who sold me the windows, he came tested and ordered me all new windows. The salesman and the installations guys are very friendly.

I just had a roof installed by Erie Construction and have been happy from start to finish. They took time with me to explain my options and discussed what was best as far as my long-term goals. They walked me through the process and followed up once completed. The installers were on schedule and made sure everything was clean when they were finished.

It went well, For being in the middle of December. They worked on some very cold days and a Sunday too. Cleaned up very well.

I have been extremely happy with Erie Construction thus far in regards to my new roof experience. From the salesman, to the customer service, to the installation, to the follow-up, it has been a truly satisfying experience. I am also impressed with their warranty! I do not foresee a problem, but it is nice to have the peace of mind that if there is something that comes up, it will be handled without question.

Very professional...Even with my night shift schedule...Very professional

Crew arrived on time first day and stripped and repaired the deck on front half and installed the New Metal roof - before leaving for the day made sure roof was water tight - cleaned up all debris and made special effort with a rolling magnet to get any fasteners picked up. Day two they arrived and tackled the back side of the roof on a very cold day - got everything stripped and repaired deck - Crew Foreman Peter looked at the transition to an old style metal roof that was not being replaced and made a watertight transition. Erie Metal roofing got installed and they cleaned up every bit of debris and waste from the project and raked the rear areas including some leaves. The crew was very polite and worked hard to get the job done in the two days they said it would take. Roof looks great and we are watertight now for years to come. Very pleased with the workmanship and the product, glad we made the decision to use Erie for the Roof Replacement.

It went pretty good had some communication problems at first but other than that it was great and they cleaned up after themselves too

Through the whole process I was very impressed with the staff's professionalism and excellent customer service. The new windows are great and have resulted in lower monthly electricity bills.

Job came off great!! The crew arrived on time got the job done quickly and efficiently. They cleaned up the yard so good I could barely tell they had been there at all. The roof looks great!! The guys even cleaned out our gutters for us and replaced our leaf guards for us. Our whole experience with Erie Const. was great!! From talking to Tim, the salesman, all the way to Brian and the rest of the installers, I will recommend Erie Construction to anyone I know that needs work done.

Great work and fast took one day to replace plywood and shingle for the whole house also great clean up job after job was complete

Great quality. Everything promised was completed. Workers cleaned up all waste.

Erie helped me get a loan for the repairs, scheduled the job very quickly. Even with a delayed start due to a late arrival of the shingles truck they still stayed to make sure the job got done in 1 day and cleaned up after themselves. My roof looks amazing and the Erie employees couldn’t have been more polite. I will definitely use them for my future home improvements!

Wonderful, looks like a different bathroom, so pretty.