Dayton Tire Sales

I'd give them an A. They just changed my oil. They didn't really do any fixing or anything. I'd give them an A for everything. I just purchased my car back in December, so that was pretty much my only service I've had with them.

unknown

Excellent. They did it by appointment so they started right on time and finish it when they tell me it will be finished. they were very professional. Quality was excellent.

I checked the tires a week later. The front passenger tire was 12 psi below what is should be and its valve stem cap was missing. The caps on the other three tires were very lose as if the tech was too lazy or in a hurry to properly tighten them. I sent Dayton Tire an email about my concerns and they phoned me the next day but the person I spoke with was dismissive about the caps, saying that they don't hold air in the tire, which I already knew. He missed my point which was the quality of work and care shown to my car was sub-par. If the tech was careless about properly tightening valve stem caps, what else would they be careless about?
To his credit, he did apologize about not catching the low tire pressure in the one tire, saying that they are supposed to check pressure in each tire when they do a service.

I love the guys at Dayton Tire. They know me by name and I recommend them to everyone I come across. They are extremely helpful. I am no expert when it comes to cars but they take the time to help me fully understand everything with each visit. They have performed multiple services on all of my vehicles for as long as I have driven. They leave your car clean when they are finished and are prompt with a phone call to let me know when my car is finished.

Customer Service is their most important product. We feel like they remember us and are eager to help, such as bring us home and then picki us up to return when our car is ready. Their facility is modest, giving the impression that they keep their overhead low. We have used them exclusively for 13 years, with no disappointments.

Dayton Tire Sales did not charge me because I had purchased the tires there. I was not happy with the surface because they said they could not fix it and I would need a new tire. I then took it home and plugged the hole myself and I am still using the same tire. This is the second problem I have had with them. The first problem was that I have a bunch of change in my cup holder, between $15 and $20, and they gave me the car back and all that was left was 35 cents.

I spent $42 on that work. They were quick, very professional and I just trust what they do there. They don’t try to over-sell services.

Sales personnel are very knowledgeable, been there for years, and help you decide what tires fit your needs. I have been using Dayton Tire for 15 years for tires, alignment, and other services and have never been disappointed. Probably pay a little more, but it's worth it since I've never had a problem and they don't try to sell you things you don't need. When you have an emergency, like a flat tire, they'll fit you in and get you on your way. Definitely the only place in Dayton I'll buy tires!

I really like this place for general car maintenance. The staff seems very competent. They never try to oversell services. They are very busy. So far, I'm always happy with the results (4 visits).