With Angi since August 2010
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Verified Reviews
Showing 1-22 of 22 reviews
Barbara S.
06/17/2017
After several trips to the location to select the material for my counter tops, I finally chose one. It was only a matter of weeks before they came to template my kitchen (first they had to demo the old ceramic tile counters, no easy task). We were without counters or sink for 2 weeks (all known in advance). The installation went smoothly. They counters look great and really have only 2 seams. They did a great job with their layout to make the seams barely noticeable.
Description of Work
Replaced all my kitchen counters.
Category
countertops, marble & granite
bob N.
03/27/2017
Michael H.
03/07/2017
Very professional and clean. Work was done according to schedule. From contract to install, it was a 25 day process. I think their process is ideal because they temporarily tear out (then re-install) the old counter 2 weeks in advance of the final install. That allows them to evaluate the cabinets and recommend any repairs in advance of the installment date. You know the new counter is going to fit well before the installation!
Description of Work
Tear out of existing counter tops and installation of quartz counter with under-mount sink.
Category
countertops, marble & granite
Karen M.
01/03/2017
Gene B.
01/25/2016
unknown
Description of Work
Just about the best decision I made while remodeling my kitchen. They did exactly what they said they would do, and did it so well I have referred them to several of my friends who are taking the plunge and remodeling their kitchens. As an added bonus, they let me select a remnant and fashioned a new countertop for my bathroom for 1/3 what the other guys wanted. Good company.
Category
marble & granite
Marie C.
12/18/2015
Justin W.
12/01/2014
Stephen was easy to work with in the office and helped to find a slab we loved within our budget. The templater and installers were there exactly when they said they would be. The counters look great and we were able to use a local company and avoid the big box stores. I have other family members that have used DarkStar and we all agree that they do a great job.
Description of Work
Provided and installed granite for approx. 50 sf kitchen with island. We went with an economical (cheapest) slab.
Category
countertops, marble & granite
Linda Y.
04/15/2014
Patricia L.
02/20/2014
I have had my granite countertops for almost 4 years. I love them! The salesman and installers at Dark Star Marble and Granite were great! The salesman answered all of my questions and gave me all types of information so that I could make good decisions. The installers were professional and very good at their job. I absolutely recommend them to anyone would wants granite countertops. I would use them again!
Description of Work
Installed kitchen granite countertops and backsplash.
Category
ceramic tile, countertops, marble & granite
Bonnie L.
12/26/2013
Dark Star is a great company to work with. Since I am not a very decisive person, the process of selecting granite took us a long time.(several months) Our salesman(Steven Datz) was very personable and professional. When we actually found the slab of granite that we wanted, Steve was patient and determined to give us the best layout of the granite pieces. Installation was super too. The workers arrived on time, completed the job, and cleaned up before leaving. The granite looks just beautiful.I would definitely recommend Dark Star to anyone looking for granite countertops!
Description of Work
Provider installed granite countertops and new sink.
Category
marble & granite
Gene B.
04/29/2013
We took our sketch to Dark Star for a quote after visiting several of the and quot;big boxand quot; stores for quotes. Our salesman Craig told us that he would email a quote in a day or so. We got the quote which was fully $1000 less than any of the big box store quotes and included a heavier better quality sink. We called and arranged for them to proceed. We went to their yard to select our granite. They told us that we could go to their suppliers if we did not find anything in the yard that met with our approval. We found the perfect slab of granite to do our job. Ours is a small kitchen so we were able to get the whole job out of one slab. The selection of granite was quite extensive in each different price category. Because our job was relatively small, the cost to upgrade from grade to grade was very reasonable. We were also told what the cost add would be for alternate edges and treatments. Overall we were very pleased with the price and proceeded with the order. On the day they came to make the template for the counter tops, they removed our existing counter tops. Before they left they re-installed the tops so we could continue to use our kitchen during the fabrication period. When they came to install the new tops, they arrived when they said they would be there, they brought enough men to do the job safely and quickly. They first leveled our existing cabinets which were badly out of level. They adjusted our dishwasher in the cabinet and installed the new sink and a new faucet which we purchased on line. They were very professional. I was so impressed with how at ease I felt with these men working in my home. They spent extra time explaining the care and cautions that every new granite owner should be aware of. They spent extra time to make sure that the area was clean and that our kitchen was ready for use. We had a plumber (Howerton) come in to install new traps and disposer and reconnect the dishwasher, which was our choice. Dark Star would have reconnected those items, but we wanted all new plumbing under our beautiful new counter tops. Overall, I would rate Dark Star a 10 out of 10 for service, ease of doing business and providing what was promised. As far as their price, I would give them an 11 out of 10. Best price and more flexibility in providing exactly what we wanted. I would recommend this company for work in your kitchen, bathroom or any area that you need lifetime quality to enhance your home.
Description of Work
We had new countertops installed to replace the laminate counter tops in our kitchen. We also had a new single bowl undermount sink installed.
Category
marble & granite
RHONDA S.
11/25/2008
They came out and measured the countertops and the island. They told me exactly how long it would take to have the granite put in and they were there to the day. I had an issue where I wanted them to reseal around the backsplash and they actually came back twice for me. They were absolutely wonderful. I went to another company and the very same granite for the same job was quoted 2,000 dollars more. You won't meet a nicer group of people to work with.
Description of Work
They came out and measured the countertops and the island and installed granite countertops.
Category
countertops
Connie R.
10/05/2008
BERNETTA T.
09/30/2008
They were outstanding from start to finish. They gave me good suggestions. They were professional and knowledgeable. They were on time and very responsive. I would highly recommend them.
Description of Work
They came to my house and installed granite countertops in my kitchen and the sink and faucet.
Category
countertops
Melissa B.
08/14/2008
DEBRA B.
05/06/2008
The contract was in my hands within 24 hours after Maggi was at my house looking at the work. It was broken down by each piece and we could choose what we wanted to do ourselves and what we wanted them to do. Maggi was great and she was so helpful. I highly recommend this company. I am extremely pleased with their work, their promptness and their professionalism - and with Maggi.
Description of Work
This company put in new quartz countertops and a new under mount sink.
Category
countertops, plumbing, marble & granite
BERNETTA T.
02/14/2008
Salesperson Maggie Schmist gave the in-home consultation & measure. Send estimate w/options for granite groups (various grades of granite), 4" vs full backsplash, edge options. Helped us select granite slab at Daltile showroom and scheduled date to have template made. Template makers (Josh & John) removed counter tops & disconnected water supply. As a favor did a temporary reconnect for water until install date. Two weeks later counter tops were installed. We had to coordinate a visit from our plumber for the day after the granite was installed to install the faucet and reconnect the water supply. The installers will NOT do this. The template making and installation are done by different people.
Description of Work
Installed granite kitchen counter tops, 4" backsplash and undermounted ss sink. Removed old counter tops w/backsplash and sinks. Disconnected and temporary reconnect water supply.
Category
countertops, marble & granite
VIJAY G.
12/10/2007
DIANE B.
08/25/2007
Great job. Very smooth template making as well as installation. The template creator was very sharp-asked me questions I hadn't thought of and suggested creative options. Only hiccup was some leftover silicone on the countertops but Susette came out the next day and removed all of it.
Description of Work
Installed granite countertops in kitchen and powder room.
Category
countertops, marble & granite
LISA H.
06/30/2007
Dark Star was the BEST! We had received estimates from 3 other granite installers, but we felt that they were nickel and diming us to death for things, such as counter removal, sink disconnect, etc. We were able to choose our own slabs of granite from 2 major suppliers in the area. The other companies had limited us to what was in stock in their warehouse or have it installed sight unseen. Dark Star was able to get to us quickly and all of the representatives from sales to templating to installation were absolutely wonderful! Everything was completed on time and in budget. Could not have had a more pleasant experience!
Description of Work
Dark Star removed our laminate countertops (including sink removal and cooktop removal)and templated for new granite countertops and undermount sink. When the template was finished the old counters were placed onto the existing cabinets and the sink reconnected, so that we would have a mostly functional kitchen until our new counters were installed. (Our cooktop was not reconnected - but hey that was OK by me!) Two weeks later, my new granite counters were installed without a hitch and Dark Star took away my old laminate counters! Plumbing and electrical were not done by Dark Star for the sink and cooktop.
Category
countertops, marble & granite
CRAIG B.
12/12/2006
We had estimates from a number of companies and received the best price from Dark Star. We worked with Heather at Dark Star. She was very knowledgeable and helpful. She helped us select two beautiful slabs of granite for our countertops. Installation was right on schedule and very well done. Our new countertops are terrific. We highly recommend Heather & Dark Star.
Description of Work
We hired Dark Star to replace our laminate countertops with granite.
Category
countertops, marble & granite
Phone
Address
1353 STANLEY AVE
Dayton, OH 45404
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