Founded 1984 • With Angi since October 2006
Chain Link, vinyl, aluminum and wood fence installation
Verified Reviews
Showing 1-25 of 56 reviews
Brandy B.
02/18/2022
The guys at City Wide have been extremely helpful regarding our fence. We had a fence put up three months ago by them (it looked beautiful), and some strong winds took down a six foot gate this week. City Wide was responsive, sent someone out to take a look within 24 hours of my call, and will be making the repairs at no cost to us, despite the fact that they didn't have to. I am super appreciative of their actions and would highly recommend them.
Description of Work
Installation and Repair of Fence
Category
fencing
Ralph A.
06/03/2018
Bob, Lee and Jeff installed our fence with the upmost professionalism. Attention to detail is their to priority. Continually asking “ Is everything looking ok for you”, let me know that my satisfaction was their goal. If you are in the need for fencing I HIGHLY recommend them. They came all the way to Eastern Kentucky to make our project perfect.
Description of Work
Pool Fence Installation
Category
fencing
Jeff K.
12/12/2016
Joel G.
03/10/2016
I didn't use City Wide Fence, but my neighbor did, and they worked on her fence for two days this week. Both days it was raining and given the fence our neighbor was installing borders our property, they were on our side of the fence, totally fine. What isn't fine though is that Monday, March 7 and Thursday, March 10 (when they came back to re-work on it) is they left my side of the fence a total mess. There is a plant/flower garden that borders the fence line and dirt and muddy shoe footprints were left all through my driveway and tracked back to the neighboring yard. Not to mention the wet sawdust left on the sidewalk both times. Do it once, fine I'll sweep it away when it's dry and live with it. A second time and I had to write a review. Cleanliness and cleaning up after their mess is something clearly that CityWide Fence does not preach.
Description of Work
Made a mess
Category
fencing
Denise B.
12/08/2015
Bob was very professional, punctual and knowledgeable. However, estimate for work to be completed was significantly higher than another provider. Didn't use for this project, but would definitely call again to get an estimate for future work. If pricing was more in line, would use for service.
Description of Work
Received an estimate for reworking a cedar fence gate and a few minor fence repairs. Needed gate reworked to accomodate larger opening for equipment in backyard.
Category
fencing
Kelley H.
06/08/2015
Hired them to replace a damaged privacy Fence and they did such a great jub we had them put up a decorative fence between the yard and pool. Very efficient and timely. Took 1 day on decorative fence and large privacy Fence only took 2 days. Timely with feedback and calls. Will use if needed.
Description of Work
Privacy Fence and Decorative fence
Category
fencing
Denise P.
07/30/2014
We contacted City Wide Fence Co. in mid-May to ask for someone to come out to give us an estimate for a 6 ft. privacy fence. We did received an email response from the company stating that they were very busy, but would contact us as soon as they could to send someone out. Bob Perkins came out as scheduled the second week of June and gave us an approximate estimate for a 6 foot pressure treated wood privacy fence. He confirmed our email address and said he would send us a final estimate within a couple of days. We never heard back from him, so we hired Willhiote & Sons. They did a fabulous job and were great to work with.
Description of Work
Attempted to get an estimate for a 6 ft. privacy fence for our yard.
Category
fencing
Kenneth/Jessica L.
07/14/2014
Bob Perkins, the owner, was great! It took us a little while to get on the same page, Bob's truck broke down the day we were supposed to meet for a quote, but he provided a rough estimate based on my description and the length of fence I needed. I was able to send him a plot layout, to which he refined his quote. I received quotes from a few other companies as well, and Bob's was the one of the best prices, especially the quality of work he described. Because of the time of year (apparently everyone got fences this summer!), it took a few weeks to get Bob and his guys out there. In that time, we had an issue with our HOA approval and ended up changing the plan two or three times. Bob responded each time with a new quote, adjusting based on my new descriptions. Once he finally got out there, he confirmed the plan he had was the most recent and correct version, and then his guys got to work. Three days and we had a fence. The first day was setting posts. The guys did that in half a day, and even cut back a few trees in the way for a minimal price (we agreed on in the beginning). The second day was the concrete setting, no work to be done. On the third day, the framing went up and the pickets attached. Everything was done with such care, the fence looks great. In fact, our neighbors across the street stopped by to get Bob's card, because they were considering a fence and were so impressed with his work. Bottomline: Initial coordination was a bit lacking, largely my fault though. Bob responded when needed and the end product is excellent!
Description of Work
~200ft of 4' cedar picket fence, 2" spacing
Category
fencing
Cynthia P.
12/02/2013
I would never recommend them to anyone. The guy came out and gave me an estimate of $3923.00 to put in a fence. I was under the impression that his people did everything and I asked for a vinyl coated chain link fence and 2 sets of double drive gates. He gave me the proposal on 7/19/13, then he gave me a date of 8/13-15/13 to do the job. I put a down payment of $1300.00. When he came he had all his workers with him but could not find my property line and wanted to charge me $500.00 more to find my property line. Then his guys left and came back with a man that would find the property line for $200.00 and I said no. I said I wanted to cancel the order and two days later the manager called and said they would do the property line for free. I said no and he said I owed a 20% restock fee. He refunded my money except for the 20% restock fee. I thought they knew what they were doing when they scheduled the job and for them to show up the day of the job and tell me they did not know where the property line was, then not to refund all my money when I was entitled to a full refund if cancelled within 7 days was unacceptable to me.
Description of Work
Hired them to
Category
fencing
Service Provider Response
In response to this complaint, I feel it is important to clarify a few things and add our prospective on this matter. First, no work was completed on this project, therefore the Services Performed answer should be changed to NO. To address the concern about cancellation within 7 days, the contract was signed July 19 and cancelled on Aug 6. Also, I think the fact that the material was special order needs to be mentioned. The project was quoted and accepted as 72” green vinyl coated chain link fence with gates. This is not a standard material for our supplier and a restock fee is applied for all special order returns. Once the material arrived, we planned to start the project on schedule. Our crew showed up to begin working but we were not able to locate the property pins. (I don’t think many, if any, fence companies will assume responsibility for locating property pins) We brought this to the member's attention and offered a few different options but he decided to take time to think about it so our crew left. The next day, the member's wife called and said that they were ready to move forward with the project and hoped to start “tomorrow.” We agreed to this but a few hours later, we received an e-mail stating that they don’t feel comfortable and would like to cancel the project. In an attempt to save both parties from losing money, we offered to pay for a surveyor to locate their property boundaries but they refused with little explanation besides “we don’t feel comfortable going through with the fence.” I explained that since the cancellation was by their own choice, we would deduct the restock fee from their refund.John R.
11/14/2013
I hired City Wide to repair my fence door. Bob came out, gave me an estimate, and I agreed. The guys came out the next day and fixed the door. Both Bob and the employees were punctual and professional. I would use them again for any fence repair issues.
Description of Work
Repaired fence door
Category
fencing
Krista P.
10/29/2013
Holly D.
10/18/2013
The experience with City Wide was excellent from the start. After getting several quotes from other companies we decided to not only go with them due to price but for their professionalism as well. Rather than just ask what we wanted they gave us several suggestions/drawings and worked with us as we decided on our final design. Despite running into several days of bad weather they still finished the deck in a reasonable time frame. Everyone that has seen it so far is amazed how nice it turned out. We knew what it was going to look like before it was even started yet we were still impressed how great it looks. Thanks Scott and the rest of the City Wide team!
Description of Work
Built a 20 ft x 19ft wooden deck off our back patio door. Deck included a bump out, decorative posts, lattice with finishing trim and one set of steps.
Category
decks
ted C.
09/24/2013
We needed a lot of fence (approx 1500 feet) and I contacted 5 fence companies. I got estimates from 3, and Bob at Citywide had the best price and good feedback on Angie?s List. The Citywide crew was awesome. Did a great job and man, are they workers. It was really hot during the time they were working but they didn?t let up. They even took special care to make sure the fence met the ground so our little dog couldn?t get out too. Couldn?t have asked for anything more ? they did a great job for a fair price. I would recommend them to anyone and would certainly use them again in the future.
Description of Work
Installed 1500 feet of fence - 6' vinyl, 6' chainlink, and 4' vinyl.
Category
fencing
Laurie S.
07/01/2013
They showed up on time, did exactly what they said they would do and the workers were very professional. I even changed the plan after they started and they worked with me to add more than I planned to do. I would definitely use them and recommend them.
Description of Work
Replaced and added fence and gate.
Category
fencing
Candi M.
05/18/2013
WOW! What a great experience! The new fence is beautiful, VERY well-constructed, and the service was VERY professional! All-around, we now have a new fence that we absolutely LOVE! The price was good, and the services was WONDERFUL! Very easy transaction....next time we need this type of work done, we will be be calling City Wide Fence, for sure!
Description of Work
Replaced existing chain link fence with 6 foot wooden privacy fence, adding 3 gates.
Category
fencing
khalid A.
04/15/2013
We had a 6ft vinyl privacy fence with gate/rails installed around the perimeter of our home and it is beautiful!!! We received 3 total estimates for our project and Bob blew the others out of the water. He listened to my husband and I talk over each other trying to describe what we wanted. He was patient, professional and kind. He came out on a Saturday and by Monday he gave us quotes on both vinyl and cedar and explained the benefits of both. The fence was installed in 3 days by Keith & Scott who were very professional. We had a concern with how far the fence could extend due to the underground cables & power lines, Keith & Scott made sure we were fully informed and asked our permission before proceeding. The guys cleaned up well behind themselves, there was a lot of dirt left behind but they did pack it in around our trees. I had to work which prolonged me getting Bob his final payment and he was kind enough to come get it. Great job overall.
Description of Work
6ft Vinyl Privacy Fence w/Gate & Rails
Category
fencing
Susan M.
03/25/2013
They were there when they said they would be. It took only 2 days and they were extremely professional.
Description of Work
We had the yard fenced in with two different kinds of fencing. Privacy fencing on one side with chain link on some gates. They worked with us on exactly what we needed and why, gave us estimates and encouraged us to get other estimates if we wanted to.
Category
fencing
Harold M.
03/05/2013
The entire process was seemless. Bob came out and gave me a very reasonable estimate and indicated the materials should be in on Thursday and they would be out to install of Monday 3-4-13, depending on the weather. The workers arrived on Monday 3-4-13 and did an excellent job. I would highly recommend City Wide Fence Co.
Description of Work
Replaced broken fence posts and boards.
Category
fencing
Danny W.
01/21/2013
Please see above box These guys are amazing!
Description of Work
City Wide Fence Co.The first word that comes to mind is WOW! Mr.Perkins came to my house and was a pleasure to work with.He gave me a fair proposal,after getting a few other estimates I gave City Wide Fence CO. my business.Mr Perkins came and got my deposit and his crew started the very next day! City Wide Fence Co.crew were GREAT! Keith,Lee,Rob,and Kenny,( the crew) were amazing.They removed our old fence and started our new fence. I could not beleve how well they all worked together,they all seemed to know what the others were doing and each one of them had a job to do and did it well.The crew were very professional,very polite and a pleasure to work with! My wife and I are very pleased,and are greatful of the work they performed! The craftmanship is second to none.We would recomend City Wide Fence Co. for any service they perform,as we know you will be very pleased with the work they do. In this day and age it is refreshing to find a contractor that takes pride and ownership in the work they do! I also want to thank the crew again,Keith,Lee,Rob,and Kenny you guys are truly amazing and did a wonderful job!!! Dan and Cheryl Woods
Category
fencing
Michael R.
12/19/2012
The work started slow, there seemed to be a issue with their supplier for the cedar. Bob made attempts to get a quality wood from other locations, it was decided to wait for who he was familiar with. The fence was installed on a pretty steep grade in my backyard, each picket placed individually. There was an issue with the quality of the post tops (they were hand cut and done horribly). Bob was quick to come out and inspect the issue and correct it.
Description of Work
4 foot cedar fence with concave top
Category
fencing
Stephen M.
11/26/2012
They were the only company who could do the job. They came out and actually finished the job a day ahead of schedule. Their working shift was very good. The quality of fencing is very good. The wood they've used is really good. We asked them to look like there is an extra fence and they've made it look better than that. I would recommend them to others.
Description of Work
I have used City Wide Fence Company for fencing services.
Category
decks
CAROL V.
11/03/2012
Kenda F.
11/02/2012
I called this fencing company and received a call back to get an estimate. The man said he would go by and get me an estimate on doing the fencing. A week went by and I never received an estimate. I called and left another message to followup but never received another call back. I cannot comment on the fencing quality because we were never able to get that far.
Description of Work
I called this fencing company and received a call back to get an estimate. The man said he would go by and get me an estimate on doing the fencing. A week went by and I never received an estimate. I called and left another message to followup but never received another call back. I cannot comment on the fencing quality because we were never able to get that far.
Category
fencing
Linda M.
10/11/2012
The work went smoothly. There was bad weather, but they did a great job of working around it.
Description of Work
CityWide built a fence for our back yard. It was a custom wooden fence, one like we had back in Virginia, and all they had to work from was a couple of pictures of our dogs playing -- with the old fence in the background. CityWide did a thoroughly professional job, and came up with some beautiful improvements to the design of the fence. We love their work!
Category
fencing
Mark H.
09/18/2012
I contacted them and they came out within a day or so to look at the job. We discussed options and specifics and he prepared a contract for me which I executed a couple days later. They arrived about a week or so later, as agreed, and installed the fence as specified and agreed. It could probably be argued I could have shopped around and gotten it done cheaper, but they got it done when I wanted it done and with good materials and workmanship.
Description of Work
I had them install about 300 feet of chain link fence around my back yard with three double-opening gates and the front in powder-coated brown.
Category
fencing
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