He didn't try and sell me anything I didn't need and let me try something myself first to see if it works. He said if it didn't work he would come out and help with the problem. I tried to give him gas money and he didn't even want to take it. He was great.
Description of Work: Ken came out and he was wonderful and honest. I thought i had a more serious problem but I didn't.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard R.
10/2016
5.0
pest control
+ -1 more
Excellent. Would absolutely recommend him to anyone!
Description of Work: Carpenter bee control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marti S.
09/2016
5.0
pest control
+ -1 more
On time, price was same as estimate. spiders gone!
Description of Work: general spray inside and outside of house to control spiders and beetles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Joe S.
07/2015
5.0
pest control
+ -1 more
He arrived on time; was personable and knowledgeable about the pests and how to rid them from our home. Professional across the board. Well done!
Description of Work: Treated for carpenter ants and performed whole house treatment for pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
William S.
06/2015
5.0
pest control
+ -1 more
Excellent! Ken was super! He checked the area, made a determination and recommendation. Respected my carpets and flooring by wearing shoe covers. This gentleman was professional and provided answers I had about another property I owned.
Description of Work: Treated for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Olga S.
05/2015
5.0
pest control
+ -1 more
They did a great job. They explained what they were going to do and what we should expect. The young man was professional, friendly, and understood that we were concerned the nest would fall and the hornets would attack. He put on a bee suit and sprayed the nest. Half of the nest disintegrated. The other half fell off of the tree branch some months later in the wind. No more hornets!
Description of Work: We discovered a large hornets nest in a tree in our front yard. We contacted Bugs Or Us to see if they could come out immediately to remove the hornets nest.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Candace J.
01/2015
5.0
pest control
+ -1 more
Years ago, I used to be in pest control myself. We were selling our property and they found carpenter ants during an inspection so we had to get it treated for property closure reasons. We went through and found these guys I think through Angie’s List. He came out and he was very thorough. He did not charge me for anything that we did not need. Obviously, I knew what we needed, but I just could not treat it myself. I do not have the equipment anymore. The price was very reasonable for what they did. I walked around with him during the treatment and watched what he did. He did a very good job. He was very knowledgeable. So, the price was really good and the professionalism was great. He was punctual. I could not say anything negative at all about them.
Description of Work: We have used Bugs or Us Pest Control Inc. for general pest control for carpenter ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Janice B.
12/2014
5.0
pest control
+ -1 more
He arrived on time, explained where the ants were coming from, and how they were getting into the house, then proceeded to treat the inside and outside areas impacted. The service took about an hour from start to finish, and there was no sign afterward that anything had been done. No pesticide smell, or aftereffects. One year later, we still do not have a problem.
Description of Work: He treated our kitchen and deck for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
David B.
10/2014
5.0
pest control
+ -1 more
It went very well! Ken was very professional. He was the one who answered the call and he scheduled a time to come within a day or so. Other companies I talked to on the phone were going to charge far more and said they would have to come look at the problem before they could treat it. Ken said he could come, check it out, and treat it at the same time. Ken was very professional. Even put footies on his shoes when he came into our home, which I very much appreciated. He said we have one nest of yellow jackets going through our house, and that he could spray it and we wouldn't have any further issues. If we did, we just needed to call but he was pretty certain that one time would do the trick. He was right! One spray and they are now gone. He also told us when to close up the holes in the house. My husband and I were very happy with Ken and would hire him again if need be. Very courteous, professional, and friendly. He did a great job.
Description of Work: We had two openings in our house, just under the gutter (one in front and one in back) where yellow jackets were coming and going. Ken came out and accessed the problem. Said we have one nest that goes all the way through and that he could spray it and we wouldn't have a problem anymore.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Jack L.
09/2014
5.0
pest control
+ -1 more
While painting my house, we ran into two different hives of yellow jackets behind the siding and soffet. We used about 5 cans of various wasp and hornet sprays with almost no result and several stings. This company came the next day after I called. They showed uo at the time they said they would. The price seemed very reasonable and they actually charged $25 less than they quoted.It took them only about 15 minutes. Best of all, there were no wasps at all by the followingday! We were very pleased.
Description of Work: Wasp removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Traci W.
09/2014
5.0
pest control
+ -1 more
I called several places for an estimate to spray for spiders. All of the estimates were around the same price, however the communication from all the companies were not the same. I just moved into a new house and it has a basement with a full bathroom that had spiders in it. My daughter HATES spiders so I called Ken on Thursday (4 Sep 14) and told him that I needed the interior and exterior sprayed. Ken told me that he could not get to me till the following Tuesday and I said that was fine, I just needed it done soon as I was getting tired of killing spiders and hearing my daughter scream. After a pause Ken told me that he could have someone out there on Saturday around 11. At 1110 on Saturday Ken's son showed up and asked where I was most concerned. I showed him around and he went to work doing the interior first and then went outside to do a barrier spray. The entire treatment took 30 minutes and to date I have yet to have to kill any more spiders. Kens son was very professional and took his time. I will not hesitate to use Bugs or Us again.
Description of Work: Sprayed interior and exterior for spiders
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Lance M.
08/2014
5.0
pest control
+ -1 more
Ken is a great guy and very professional and knowledgeable. He really goes out of hiss way to take care of his clients. We use his services every quarter.
Description of Work: Sprayed exterior of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Olga S.
08/2014
5.0
pest control
+ -1 more
The son of the owner came to our door on time, introduced himself, and proceeded to tell me exactly what he was going to do. He has very polite and knowledgeable. He told me it would be safe for people and pets once the pesticide dried.
Description of Work: We had a large hornets nest in a tree in our yard. Bugs Or Us owner answered the phone himself. He said he would send someone out that day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Debbie H.
07/2014
5.0
pest control
+ -1 more
All of the work was completed as described. My house was left in excellent condition as they cleaned up everything and left it as it was found. They did not even harm any of my landscaping and were very careful. The treatment with Termidor is guaranteed for ten years if I have them return once yearly for an additional charge of $125 and this was optional and no pressure to do so. I was very happy with this company and would recommend them to anyone. I feel they were very professional, careful and just good people.
Description of Work: We discovered signs of termites in our attached garage. Ken came out and gave an estimate within a few days and scheduled the treatment. Ken, his son and one other man arrived early morning to treat the whole house. They dug a trench all the way around the house foundation and added the chemical Termidor via a hose attached to their truck. The also drilled into the concrete all the way around the inside of the garage as well as the attached back patio and front porch. Chemicals were pumped into the holes and then they were plugged and patched. The treatment took about 6 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Roger G.
07/2014
5.0
pest control
+ -1 more
Entire job took about 8 hours. Ken explained that liquid application is not as cheap as bait but is more effective with almost no call backs. We were very satisfied with work. Father did inspection and provided estimate; son did the work. Both were very professional, personable, knowledgeable and considerate. Ants are gone from kitchen too.
Description of Work: Found termites came up between cement floor of add-on room and old foundation. Termites only in door jam but recommended whole house foundation treatment which was applied and involved drilling through floor in infected room, patio, and sidewalk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$860
Deborah M.
06/2014
5.0
pest control
+ -1 more
We thought we had termites, but Ken told us we just had an ant colony between the walls in the insulation. We had him do a thorough termite inspections and he's coming out next week to spray for the ants. He's very nice, on time, and very knowledgeable. The price was very reasonable and we'd definitely use him again.
Description of Work: Inspect for termites and spray for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Claudia B.
06/2014
5.0
pest control
+ -1 more
We couldn't use our deck and porch much due to wasps. Before we had Ken out we tried someone else and didn't get good results. Ken did a fabulous job, we can now enjoy our deck and porch. He is very friendly, courteous and professional. Highly recommended!
Description of Work: Spray inside basement and around the house for insects and wasps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146
Lucy F.
06/2014
5.0
pest control
+ -1 more
Great. very knowledgeable and courteous. Treatment seems to be effective.
Description of Work: He treated our house for carpenmter ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Krista A.
05/2014
5.0
pest control
+ -1 more
He was very professional and honest. He said we did not have an issue. He saved us money. Appreciate his honestly.
Description of Work: examined a bug we found in our house...
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris P.
04/2014
5.0
pest control
+ -1 more
This company is fantastic! It's a small company, which I like to support, and I was impressed all around. He was very professional and efficient and made sure we were comfortable wtih everything he was doing. He even inspected the eaves for any other potential issues we may not have noticed.
Description of Work: Identified our infestation as a yellow jacket issue and sprayed the house and several ground holes in the yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John M.
04/2014
5.0
pest control
+ -1 more
Outstanding. No bugs inside the home at all.
Description of Work: Treated inside and outside the home pest control...primarily carpenter ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Viginia G.
03/2014
5.0
pest control
+ -1 more
They took extra time to look inside house to find entry and returned at least 3 times to retreat and try to eliminate colonies.
Description of Work: I had swarming something outside window and somehow they were getting into my home. I stepped on one which was later identified as a hornet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kyle W.
02/2014
5.0
pest control
+ -1 more
Very well! They are very responsive, have good service and did everything they said they were going to do.
Description of Work: I used a pest control service called Bugs or Us Pest Control Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Robert D.
01/2014
5.0
pest control
+ -1 more
Sprayed inside and out. After 10 days, no ants, spiders or hard shelled bugs, as promised.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clare P.
11/2013
5.0
pest control
+ -1 more
Prior to the treatment, Ken did a great job explaining the process. Application of the termiticide required hole drilling in the garage floor and along the front porch. They were later filled with concrete and the finish was perfect. The job also required the removal of pavers along foundation and they were replaced and grouted. He even noticed a natural gas smell near the meter, and after applying a soapy solution to confirm a leak, called to let me know. Usually there's something to point at where you wish the contractor had done something a bit differently, but not in this case.
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Service Categories
Pest Control
FAQ
Bugs or Us Pest Control Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 12:00 PM
Bugs or Us Pest Control Inc accepts the following forms of payment: Check
Yes, Bugs or Us Pest Control Inc offers free project estimates.
No, Bugs or Us Pest Control Inc does not offer eco-friendly accreditations.
No, Bugs or Us Pest Control Inc does not offer a senior discount.
No, Bugs or Us Pest Control Inc does not offer emergency services.
No, Bugs or Us Pest Control Inc does not offer warranties.
Bugs or Us Pest Control Inc offers the following services: Residential and commercial termite & pest control.