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Best Glass

New Window - Single - For Business, Window Glass - Install or Replace, Mirrors - Install or Replace,

About us

family owned and operated doing business over 40years

Business highlights

Emergency services offered
55 years of experience

Services we offer

all glass storefront and doors screen and storm repair or we make new showerdoors window repair or replacement bulletresisant glass and glazing window parts fix fogged glass

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
20%
1
0%
Showing 1-5 of 5 reviews
Kathryn's W.
Jan 2022
2.0
November 2019 we had Best Glass come out to our business to replace 2 large window panes and surrounding frames.  During installation, the owner was not present, and the workers were not working steadily (we have cameras and were checking their progress).  At one point my husband approached them to check the progress, and noticed that the install was very sloppy.  Upon asking the workers about the state of their work, they became defensive, so my husband contacted the owner about our concerns.  The owner was very responsive and came out to check the work.  He agreed that it was not up to standard and stayed to remove the existing work, and help complete the project himself.  We were very happy with the finished product and the owner’s commitment to quality.  Fast forward just two years, November 2021, one of their window panes had completely split and fractured.  I contacted the company to have them come out to see what may have caused this.  When the workers came out, they could not answer any of my questions nor could they give any reason as to what could have caused the break.  Their response was, ‘glass breaks’, and that they would be in contact.  A couple days passed and no one called, so I contacted the company.  They said they had no new information for me and that they would have the owner contact me.  A few more days passed and I still did not receive a call.  I called again and spoke with a receptionist, she checked, and quoted me the same price we already paid to fix the one window, and mentioned they had no warranty.  I expressed my concern about the situation, and asked again to have the owner call me.  It is now January 2022, and I still have not received a call from the owner or anyone at all from the business about my concerns.  I did not inquire on their warranty (or lack of) for their glass prior to hiring.  Although, this should have been clearly stated as it would have affected our decision to hire.  According to this business, you can hire them, but their product can and will fail for no reason, and they will do nothing to fix it.  As a fellow business owner and customer, I want others to know our experience and the lack of care and communication we’ve received after having issues with the product.  We must now hire a different company that will stand by their product to fix Best Glass’ faulty product.

Lisa W.
Nov 2017
5.0
Yes, I recommend this pro
$250
Set up a time for them to come out. A gentleman named Issac came out, was very friendly, measured and we received estimate by email. Price was reasonable. The 2 gentlemen who came to install were friendly and courteous and very professional.

Lisa S.
Sep 2017
4.0
Yes, I recommend this pro
$250
Good response time, excellent installation, fair price for job completed and friendly employees

Fawcett M.
Jun 2015
5.0
Yes, I recommend this pro
$405
unknown

William S.
Jun 2015
5.0
Yes, I recommend this pro
$180
unknown

William S.
Aug 2012
5.0
Yes, I recommend this pro
$75
Typically I just call them with my needs.  I have faxed them a sketch at times.  Give them the credit card number and then get a phone call when it is ready for pickup.

Joe G.
Oct 2011
5.0
Yes, I recommend this pro
$10
The service was fast and efficient. He even did 'while I wait". The piece fit perfectly and looked good!

Great service at a reasonable price!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Best Glass is currently rated 4.2 overall out of 5.
Best Glass accepts the following forms of payment: CreditCard
Yes, Best Glass offers free project estimates.
No, Best Glass does not offer eco-friendly accreditations.
No, Best Glass does not offer a senior discount.
Yes, Best Glass offers emergency services.
No, Best Glass does not offer warranties.

Contact Information

326 Troy St, Dayton, OH 45404

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