Along with dedication, moving expertise, knowledge, and commitment to the moving business American Way Van & Storage Inc. has a family with strong family values to back up our mission statement, that customers are always placed first in our decision process which "LET'S OUR FAMILY MOVE YOUR FAMILY" and mean it.
10% Senior Discount for Local Moves. Full Service Moving & storage offering local, international, interstate, intrastate, office & industrial, packing & crating., storage
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
63% | ||
18% | ||
8% | ||
5% | ||
8% |
"Thank you [Member Name Removed], should you need our services in the future please do not hesitate to contact us back!"
"Thank you [Member Name Removed], should you need our services in the future please do not hesitate to contact us back!"
"Our records indicate your relocation transpired not in 2014 but in 2011. You relocation to Las Vegas was performed by National Van Lines and not our company. We were only the booking agent for your relocation and did nothing to cause damage or any items that may have been presented unprofessional. If we would of known and any dissatisfaction back 3 years ago we would of certainly resolved any questions or problems at that time. I believe it is unfair now to rate such a low rating on items we were not a part of or can not resolve 3 years later. If we can do anything to help in rectifying it now please contact us directly and we will do everything humanly possible to make it happen."
"(Member name removed) I am very sorry to hear your relocation did not achieve a 100% quality rating as we expect with every relocation. If we were made aware when the items were transpiring we would of resolved those immediately. I noticed you mentioned that damage accrued during the relocation process. I want to remind you that you had Full Replacement coverage on your relocation. If you will contact National Van Lines claims department directly they will resolve any matters on rectifying any damage that did occur. Please contact them at 800-365-0113. They will need your name and Bill of Lading number which is 262570. If you need any assistance in this matter please don't hesitate to contact our office directly. I hope this will help in reevaluating our score on Angie's list and continuing future business with you and our organization."
"Thank you for your kids words (member name) and if you are in need of relocation services in the future please feel free to call our office"
"I believe this was selected under the wrong mover. I do not show any record of [member name removed] contact our office or asking for a quote from our office. We pride ourselves in presenting the estimate on the spot so this must belong to a different company."
"Thank you for your kind words [member name removed] your relocation has shown that we did exceed our expectations that you had, 100% customer satisfaction is what we strive for and our hard work has paid off, thank you again!"
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