All-Seal

We purchased our home in 2002. The previous owners had All-Seal casement windows installed. They are lovely. We like them and everyone comments on them. We replaced 2 windows in August 2017 for $317 because they leaked. Since we weren't the original owners, they were not covered by a warranty. However, less than 5 years later, one of those replaced windows' seal broke and I was not offered any type of warranty or explanation, except "that happens". Seems like a poorly made window and poor customer service. The young man who installed the replacement agreed with me - that leaking under 5 years was not good. I had to select "I would hire again" below because that's where I got our unique windows.

They respond responsibly. They did the job accurately.

The windows took 7 weeks to come in and when they did we were not contacted to set up an installation date. Only after I called them the Monday after the 7th week was I told that the windows came in the previous week. They did get us on the schedule very quickly. We were told that the installation would take 2 days and possibly part of a third. The installation took 4 days. The installation went well and the installers were great. The quality of work was very good and they went above and beyond to do the installation how I wanted. My only complaint is that the communication from the scheduler was very poor. I had to call them for everything including asking if the windows were in and to schedule an installation, to ask what time the installers would arrive and again to follow up on some trim that had to be custom manufactured for our architectural windows. This trim is still not done over 3 weeks after the rest if the windows were finished.

The installers were friendly and did an excellent job on the installation. Pricey but excellent quality and workmanship. We have learned the hard way that you get what you pay for.

We love it! They did a really good job! We are happy with the door and we would recommend them.

We have done business with this company before. As always the install of all 3 products went flawlessly. The service techs were professional, polite, friendly, efficient, & did a fantastic job.

unknown

THEY TOOK CARE OF THE FRAME AND EVERYTHING. THEY SEALED ALL THE WAY AROUND AND MADE SURE IT OPENED AND CLOSED JUST RIGHT. I THOUGHT THE PRICE WAS RIGHT.