1-800-Flowers

1-800-Flowers.com HomeShopping Flower Delivery Updated on 05/14/2019 1-800-Flowers.com Overall Satisfaction Rating Based on 1,188 ratings submitted in the last year SHOW RATING DISTRIBUTION 1-800-Flowers.com ConsumerAffairs Unaccredited Brand This company is not yet accredited. To learn more, see reviews below or submit your own. 1-800-Flowers.com does NOT participate in the ConsumerAffairs accreditation program. Learn More Be in the know Get trending consumer news and recalls Email Enter your email here SUBSCRIBE Are you this business? LEARN MORE 2735 1-800-Flowers.com Consumer Reviews and Complaints Sort: Top reviews Filter by: Any Rated with 1 star profile pic of the author MEGAN of Dayton, OH Original review: May 14, 2019 I ordered flowers for my moms birthday to be delivered to her workplace over a week in advance. I added the item to my cart and in between the time it took for me to show the bouquet to my dad and brother to get their approval and checkout, they upgraded my order from the small bouquet I wanted to the large without letting me know until the order had already been processed. I emailed the Sales and Service specialist team regarding my order and advised them of the issue. It took 6 back and forth emails for them to get the issue even fixed in the first place and had such a huge problem with them even accepting the fact that they screwed me over and needed to fix their issue. Then, my flowers were not delivered on the day they were supposed to be delivered, which was my mothers birthday. This has been a hard birthday for her because she is turning 50 and I wanted to make her day a little brighter. I contacted them again and all they wanted to over me was a $20 savings pass on my next order. As I never plan to order from them again, a $20 savings pass does me no good. They refused to deliver my order at a discounted rate since they didn't deliver it on time so after 10 more back and forth emails they finally gave me a full refund and cancelled the order. This whole ordeal was such a nightmare and I am very upset with this company and will never be ordering from them again. If I could leave less then 1 star I would