Chimney Professionals
About us
3 employees. Occasionally uses subs for masonry. Cost is determined by the job. Extra charge for after hour service. Ask about Angie’s List discount.
Business highlights
Emergency services offered
20 years of experience
Services we offer
Chimney rebuilding, caps, chimney repairing, dampers, flashing. Chimney cleaning, inspecting, liners, sealing, stoves & gas logs & masonry repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.619 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 5% |
Showing 1-19 of 19 reviews
Ronald M.
Nov 2013
This company could not have been any nicer or more professional. I was very pleased with their service and will contact them again in few years for another cleaning and inspection. I will definitely recomend them to my family and neighbors.
Jasmine C.
Nov 2013
they had to sleeve our furnace line so it did not cause a fire
RONALD W.
Sep 2013
Very well,work was down as quoted
Greg K.
Dec 2012
Scheduled quickly. Were timely. Did not make a mess of my living room. Friendly and knowledgeable.
Were neat and did work promptly. Left a small amt of ashes on my hearth that could have been swept up.
Were neat and did work promptly. Left a small amt of ashes on my hearth that could have been swept up.
Becky G.
Nov 2012
Chimney Professionels arrived on time. They inspected the chimney and gas log set. Mike made sure I knew how to work everything properly and how to turn on/off gas properly. Very courteous, helpful, and professional.
Becky G.
Nov 2012
Excellent job repairing problem. Had to actually wait about 2 hours past scheduled time to begin because of rain. Workers did the job and even covered it with tarp. Came back a week later to remove tarp. Cleaned up after work was completed. Very satisfied with company. Will use again if necessary.
Crystal R.
Sep 2012
See above
Response from Chimney Professionals
"Well if you look at my reviews from all of my other customers on Angie's list you will see this is THE only one that is unfavorable. As she says they took me to court, but the only issue they presented in court was they did not like the way the chimney looked. We tore down 19 courses and rebuilt at no extra cost, but she is right, it was not full courses. We took out the bad brick and replaced it, more courses on one side than the other. We stepped down Fromm 11 on one side to 19 on the other. This customers only complaint was the way it looked, not that we didn't remove and replace all bad brick. I tried to offer this customer a refund based on the work they felt we excluded, they refused to work it out and took me to court. The judge based his decision on the fact that this customer was unhappy, he even said he had no idea whether the repair was ok or not. As for this person attacking me personally? I am ana elder at my church, I work with the youth at my church, I have 4 kids and am a step father to 4 more. I hold no animosity to this customer, I am sorry they are unhappy, but I will not attack them on a personal level. Please look at my overall record on Angie's list before you make a decision on my company. Also look to see how long this person , who is not the name of the customer in this case. Ththe customer was David Lees, how long has she been a member of Angie's list? Did she become a member just to bad mouth me and my company? I really don't know, but I do know that I stand behind everything I do, I am the ONLY chimney company in Youngstown with an A+ rating with the BBB. I do over 500 jobs a year, I will not make everyone happy, although that is my goal."
Dennis W.
Jul 2012
While having our home resided, we were informed that our chimney was unstable and could collapse at any time. We tried to obtain estimates from three different companies, but customer services seems to be greatly lacking. Chimney Professionals is aptly named because that is what they are. They answered all of our questions, were very courteous and friendly plus they did a fantastic job of cleaning up after themselves. As they tore down our chimney, it became very obvious that it hadn't been constructed properly in 1972. It had never been tied to the wall, but it certainly is now. The process of tearing down and rebuilding took two days. The chimney looks beautiful and blends well with the other brick work on the house. They even fixed a cement block that was crumbling in front of the house.
Greg G.
Jun 2012
I would use them in a second. They gave me a senior citizen’s discount. They are very professional and they just came in and did their job. They are very personable.
Deidre J.
Nov 2011
Estimate was done one week prior to the actual repairs. Cost was a little higher than the estimate but the company advised me if they had to mortar that this would be the case. The crew showed up early. They laid a tarp down to protect the carpet. Told me everything they were doing prior to doing it. Did the repairs quickly, demonstrated use of the new items installed as well as told me when I could start using it and how to do things safely. Overall a great interaction, felt they were trustworthy, and definitely would use them again, and refer them to others.
Delbert B.
Nov 2011
The job went well but they dented my gutter. They placed the ladder up to my roof and when they did that the ladder dented my gutter. I told them about it and they said they would come back down and take a look and as far as I know that has been about 3 months ago now and I haven't heard from them. They dented my gutters and they haven't called so it wouldn't be to good.
Amanda R.
Feb 2011
They were wonderful. I have them coming back this summer to rebuild my other chimney.
Ellen L.
Jan 2010
We had a very good experience with them. They gave us a good price on this work and a 10% Angie's List discount. They were very pleasant to work with and did excellent work. The work was completed on time. I would recommend them.
Andrea S.
Nov 2009
They did a pretty good job for me. I am out of state but the reports that I have had on their workmanship were very good. I heard a lot of good things about the quality of their work. They started in August and finished up this month. The project cost about $3500.
Adam E.
Jul 2009
They arrived on schedule, but we had a lot of rain in the area that day and the roof was slick. So they came back later in the afternoon to clean. They also added some joint filler (at no cost to me which was totally unexpected). We finally feel like we can safely use our fireplaces now.
AC M.
Mar 2009
I was pleased with response and service performed. Considering it was 10 degrees outside, I was up and burning again in less than an hour. A+ Response.
Dan K.
Sep 2008
Work was GREAT! Matt was a great guy he did not fool around he fit me in his schedule at the last minute and work was done in a timely manner.
MARGARET B.
Jul 2008
Responsive, timely, looks good.
AC M.
Sep 2007
They arrived a little early on the day of the appointment, completed all work as promised and with complete professionalism. They even cleaned up all their mess when there were finished and offered realistic information throughout the job.
Licensing
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FAQ
Chimney Professionals is currently rated 4.6 overall out of 5.
Chimney Professionals accepts the following forms of payment: CreditCard
Yes, Chimney Professionals offers free project estimates.
No, Chimney Professionals does not offer eco-friendly accreditations.
No, Chimney Professionals does not offer a senior discount.
Yes, Chimney Professionals offers emergency services.
No, Chimney Professionals does not offer warranties.