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Floorz LLC
Laminate Wood or Stone Flooring Repair, Vinyl or Linoleum Sheet Flooring or Tiles Repair, Laminate Wood or Stone Flooring - Install,
About us
Floorz is a locally owned and Operated Flooring store located in the Montrose Shopping area in West Akron. With one of the nicest showrooms and biggest selections in Northeast Ohio Floorz is sure to Wow you. We offer Lifetime warranty carpet installation, interior design services and high quality installation.
Business highlights
13 years of experience
Services we offer
Flooring sales.
Amenities
Free Estimates
Yes
Reviews
4.76 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 17% | ||
| 0% | ||
| 0% |
Showing 1-6 of 6 reviews
Kenneth H.
Jan 2018
Floors look very good. Crew was careful and professional with the installation. One toilet leaked after being reset and Floorz compensated us for having a professional plumber correct the problem.
Kenneth H.
Nov 2017
crew did a very careful job. took extra time to correct mistakes done by installers of previous floors; results look great.
James Q.
Apr 2017
Every thing went very well . The installers where professional and vacuumed on there way out .
Ginny P.
Feb 2017
It took them forever to come out and do the work. I wanted to flooring laid vertical to match what I had in another room. But they said it would be too hard to match and they could only lay it horizontal. That is what the recommended. So I did it but I really do not like it horizontal. Also the padding they used under the floor is not a good as what I have in my kitchen (a different installer did that room. He was much better but not doing floors anymore). Then they had to come out a second time because the floor was not even. It is better but still off. They said they could not make it any better. I would not use them again.
Response from Floorz LLC
"Hi [Member Name Removed], I apologize for the outcome of this job not meeting your expectations. It is our mission to offer the best flooring and installation services in NE Ohio and it appears that you are not satisfied. I just noticed this on Angie's list and was never aware of there being any problems with the outcome until now. I proceeded to investigate this and my understanding is that we were given the wrong quantity by another party, so the order was short on product, and upon arrival there was a major dip in the floor in which we fixed at no additional Charge to you. I would also like to state that we offer many different qualities of padding to go under laminate floors and I am sorry that the one you chose did not meet your expectations. However, if you are not satisfied with the floor please call me direct and I will do whatever it takes to assure your experience with Floorz is a great one and you are happy with your floor. We are a local family owned and operated business that survives and has grown through our referral network and excellent customer service. My number is 330-630-3330 ext 118. Thank You, Brian Erickson"
James Q.
Jun 2016
unknown
Mary G.
May 2016
THE INSTALLERS WERE WONDERFUL. THEY TOOK THE TIME WITH EVERYTHING. VERY GOOD WORK. I WOULD RECOMMAND THIS COMPANY. NICOLE FROM FLOORZ CAME OUT AND MEASURED OF HOW MUCH MATERIAL WOULD BE NEEDED TO COMPLETE THE PROJECT. WORKED WITH US ON THE PRICE. COMPLETE PROJECT WENT SMOOTH. VERY HAPPY WITH MY NEW FLOORS.
Licensing
State Contractor License Requirements
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FAQ
Floorz LLC is currently rated 4.7 overall out of 5.
Yes, Floorz LLC offers free project estimates.
No, Floorz LLC does not offer eco-friendly accreditations.
No, Floorz LLC does not offer a senior discount.
No, Floorz LLC does not offer emergency services.
No, Floorz LLC does not offer warranties.