Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
48% | ||
28% | ||
11% | ||
4% | ||
9% |
"Thank you for your feedback. We have reviewed your concerns and would like to offer our apologies about how you were impacted. We are disappointed to hear that our services failed to meet your needs. TruGreen has always taken pride in delivering a customer-focused, science-based approach to our suite of services, and the concerns and complaints you listed were certainly not in accordance with our philosophy. We would very much like to discuss your concerns at your earliest opportunity. Please contact us at: 1 (800) 515-3380 , so we can provide you a speedy and desirable resolution."
"We take our responsibility to you very seriously, and are greatly concerned about your calls not being returned. In order to resolve this for you, we would like to speak with you directly. Please message us privately with your customer account information, and we'll be more than happy to assist you."
I have used them a couple of times.
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