Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

TruGreen Lawn Care - 5665

Designer - Landscape - For Business, Architect - Landscape - For Business, Landscape - Soil, Sand, Mulch and Rock Delivery,
Reviews
4.054 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
28%
3
11%
2
4%
1
9%
Showing 1-25 of 54 reviews
Kevin C.
Apr 2024
5.0
Yes, I recommend this pro
$600
Trugreen did an excellent job on my lawn in about half a year of service thus far. They aerated and overseeded my lawn and now it looks like a baseball field. It is so thick, green and healthy. So far they've only come out once this spring and sprayed weed killer and the weeds died inside of 48 hours. I have no weeds whatsoever. Their best service IMO is the aeration and overseeding. Prior to their service, my lawn grew at different rates and lengths. After overseeding, now my entire lawn grows in evenly and looks like a thick shag carpet. No more high and low spots of grass. The overseeding essentially takes over your current grass and replaces it with the newly grown seeds. I will not renew my plan because they did so well during the 1st years subscription that now I know how to maintain it going forward with other spray-on fertilizers/weed killers.

Conor I.
Oct 2022
1.0
$24,727
Absolutely terrible, I was told I would receive a call 24 hours prior to my appointment in 5-10 business days. Waited over a month and nothing.. Called into customer service complained.. Was then told my appointment was scheduled the following Monday.. 10/31. No Appointment, No call, Never showed up. Will never try to use tru-green. Had no problem charging my card up front

Amy R.
Sep 2020
1.0
$580
TrueGreen did a horrendous job on our lawn. Our yard has never looked this bad, we watered, mowed and cared for it as instructed. We went two months between treatments this summer. The costumer service argues that the poor quality of our lawn was due to the hot conditions this summer. Our other neighbors with lawn services do not have the same abundance of weeds. We will not be returning costumers and would never recommend their services to friends and family.

Emal S.
Jul 2020
1.0
$1,200
Not well. I could do better job. Don’t hire them, you will regret it!

Elizabeth L.
Aug 2018
4.0
Yes, I recommend this pro
Been using them for a couple of years now. They are very responsive to my request.

Nancy K.
Oct 2017
1.0
$615
We have used their full lawn care services for many years, but this year it all went downhill. They over fertilized our lawn and killed the grass in many areas. In addition, my yard was FULL of weeds throughout. I tried to speak with someone locally, but all I could ever get was their call center. When I called to cancel my account, they didn't care at all. Guess they must have plenty of business.
Response from TruGreen Lawn Care - 5665

"Thank you for your feedback. We have reviewed your concerns and would like to offer our apologies about how you were impacted. We are disappointed to hear that our services failed to meet your needs. TruGreen has always taken pride in delivering a customer-focused, science-based approach to our suite of services, and the concerns and complaints you listed were certainly not in accordance with our philosophy. We would very much like to discuss your concerns at your earliest opportunity. Please contact us at: 1 (800) 515-3380 , so we can provide you a speedy and desirable resolution."


Ed S.
Oct 2017
4.0
Yes, I recommend this pro
as expected

Steven K.
Sep 2017
1.0
$500
Treatment did not curtail the weeds in our yard. Provider would not return my calls.
Response from TruGreen Lawn Care - 5665

"We take our responsibility to you very seriously, and are greatly concerned about your calls not being returned. In order to resolve this for you, we would like to speak with you directly. Please message us privately with your customer account information, and we'll be more than happy to assist you."


Mike M.
Aug 2017
4.0
Am hiring another company to see if results are better.

Marjorie G.
Aug 2017
5.0
Yes, I recommend this pro
I use them for pest control also. The main thing I use them for is the fertilization. They come several times a year. It is fertilization and weed control. When you pay in advance, you get 10% off which is a really nice thing. When they are done, they hang something on your door knob about what they have done so that you have that for your records. It takes about 20 minutes.

Marjorie G.
Aug 2017
5.0
Yes, I recommend this pro
They are reliable. They have things that they recommend of how often they should come. I usually have them come a little less often. Let's say if they recommend 6 treatments, I get 4. I find it good enough. I am pleased that they have that flexibility. I have not used anybody else. I keep using them so I must think they are adequate. I don't want to deal with these poisons that most companies deal with. It takes about 20 minutes. There is a big truck but one person and a hose that comes up from their truck and spray basically.

Judd H.
Jun 2017
5.0
Yes, I recommend this pro
.

Judd H.
Jun 2017
5.0
Yes, I recommend this pro
$120
.

BEVERLY S.
Jun 2017
4.0
Yes, I recommend this pro
$43
It was fine. I have them service my lawn on a regular basis. That's every month or however many treatments I get. It takes place all summer long; from Spring until Fall. On punctuality I don't set up any time for them. Not at this time, it doesn't come to mind; anything that stands out or they should work on.

LYNNE V.
Jun 2017
5.0
Yes, I recommend this pro
I think they?re okay. I?ve had them for several years, so that should tell you that I?m satisfied with them. I?ve never used anybody else, I have nothing to compare them with. I pay all at once, once a year for both lawn and shrubs. It?s 2 separate fees and it?s a hefty price, but I just don?t recall what it is.?I had problems several years ago with some trees that weren?t surviving. I asked a few of their tree experts and didn?t get a satisfactory answer, so they brought out some experts and looked at this and that. The next thing I know, they brought me a new tree. So, don?t know if they were responsible for the problem, but they certainly tried to make good.?I?ve never compared them to anything else. I know they?re expensive, but are they as expensive? I don?t know! Mostly their responsiveness is very, very good, occasionally when I?ve asked for feedback it took them a while to get to me. They?re not on a schedule or a schedule that I?m aware of.

Ron M.
May 2017
5.0
Yes, I recommend this pro
I am really pleased with them.

Ron M.
May 2017
5.0
Yes, I recommend this pro
$55
.

Tanicha M.
Apr 2017
4.0
Yes, I recommend this pro
$500
I've had them for the last few years.  I'm never here when they come out, they just do what they do and leave the thing on the door.  If there is something that is not to my satisfactory, I'll call them, but I've actually never had to call.  My understanding is, the pricing is going to go up, so there's other competitors out here, but I haven't switched as of yet.

Beverly L.
Mar 2017
5.0
Yes, I recommend this pro
.

Nancy B.
Mar 2017
5.0
Yes, I recommend this pro
.

Nancy B.
Mar 2017
5.0
Yes, I recommend this pro
We have a service agreement with them. We have to fight with them to get stuff done, but they do it. They're very punctual, they do come right away and often. 

We are looking into other providers at this point, we just have to call them and now that it's spring it's getting more urgent. They automatically re-start the contract from last year so that's why TruGreen came last week. 

Becky K.
Jan 2017
5.0
Yes, I recommend this pro
$150
.

Leslie C.
Dec 2016
2.0

I have used them a couple of times.


Leslie C.
Dec 2016
2.0
Yes, I recommend this pro
$60
I don't know I don't talked to them that  much I guess they were good.



Get rid of the weeds for me which they haven't, they weren't helping my lawn.

DAVID P.
Dec 2016
5.0
Yes, I recommend this pro
They do a good job, we have used their services for several years.
Showing 1-25 of 54

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TruGreen Lawn Care - 5665 is currently rated 4.0 overall out of 5.
No, TruGreen Lawn Care - 5665 does not offer free project estimates.
No, TruGreen Lawn Care - 5665 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5665 does not offer a senior discount.
No, TruGreen Lawn Care - 5665 does not offer emergency services.
No, TruGreen Lawn Care - 5665 does not offer warranties.

Contact Information

4045 Lakeview Crossing, Columbus, OH 43205

Share project details to get started.