
Top Line Home Inspections, LLC
About us
We deliver accurate, thorough, home inspections and total customer service to the Central Ohio area. We are members of the American Society of Home Inspectors, and adhere to their Code of Ethics and Standards of Practice. Angie's List members get $50 off all home inspections.
Business highlights
Services we offer
We offer complete home inspections (from foundation to roof and all components between) with fully illustrated report for reference, as well as radon testing and termite inspections (actually includes all wood-destroying insects).
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"I am sorry you are going through this, and I am truly sympathetic to your frustration. No one wants anyone to end up with an unexpected expense. I won't argue you point by point, because it won't help anyone, but I feel that since this is a public record, it's worth illuminating some of the limitations to the inspection process under which the inspection was conducted, and the report written and delivered. This was a visual inspection, conducted according to the Standards of Practice of the American Society of Home Inspectors, and while windows were indeed tested, they were not opened fully---they were opened enough to check that the mechanisms were functional, and during that process there were no visible indications of deterioration from the inside or outside. This is typical and customary, as exhaustive testing of components is simply logistically impossible during a home inspection---even a five hour inspection on this nearly 7000 square foot house. I do not have control over what a seller may be attempting to conceal with paint and patching, or what they may exclude from a disclosure statement, nor is that part of what any inspector is able to do. It is, however, a large part of why there are limitations on what I can reasonably identify during a home inspection. When we spoke in person at the re-inspection more than two months later, I indicated it MIGHT have been possible to see some of this damage IF accepted practice was to fully open all casement windows (and of course, if it had not been concealed by paint at the time of inspection). I did, and I do, feel badly that this is not something I was able to see. I know this is no comfort, and that me saying "I did what we agreed I would do" does not help you, but the reason the agreement is as exhaustive as it is---and the reason it points to the Standards of Practice that I follow---is to illuminate these very limitations of a visual inspection. Disclaimers are not satisfying, especially when you are on the spending end of window repair. No one wants to read lengthy agreements (mine is two pages) during an already hectic process of home buying, but some of the verbiage in that agreement and the associated Standards of Practice is to protect me and my business when the terms and limitations are not read or understood ahead of time. This is an unfortunate reality of many business transactions. Surely, we will not agree on this, and I do wish that I had been able to see this during your inspection, but I hope that you will try to understand that this was not negligence, but an unfortunate reality of what can be reasonably expected of a home inspection."
Licensing
State Contractor License Requirements
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