TongDa Auto-Import Direct & TongDa Auto Body

This company is excellent. They were even competitive with their prices. They did repairs, routine maintenance and I never had a problem with their work. They even did body work on it one time when I dinged it and they did a great job with that. They even gave me a ride home when I needed it. They are always timely and I would highly recommend them.

Very well. Very clean shop! Excellent bodywork & body work. I understand they specialize in Honda, Toyota. Clintonville, near I-71

They always do a great job and I have been dealing with them for years.

The service was excellent. The owner looked at the car as soon as we brought it in, and he gave us an estimate on the spot. We were told the work would take 48 hours, but the repair was actually completed in less than 24 hours. The work was terrific--the bumper looks like new. The reception area is spotless--you'd never know you were in an auto body shop. The owner and the other worker we encountered were pleasant and professional. We highly recommend Tongda!

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Jocelyn Lee owner, former Chinese national, gave me a repair quote on my 2010 Pontiac Vibe that was $300 over a AAA repair center and that of a local car dealership. Repair was for replacement of the water pump , and thermostat. This included $180 of unauthorized "engine diagnosis". She attempted to hold my car for payment of the latter after I told her I was having it towed to the AAA Repair facility. Beware taking your vehicle to this facility.

Tom Lin (Owner) and his manager, Andy and staff did an unbelievably great job in repairing and repainting my entire car in an extremely short period of time (15 days ). The finished product was better than when originally purchased. I would never hesitate to recommend TongDa to anyone seeking extremely professional and meticulous customer service at a very competitive price.

I have had Tong-da work on my Honda Element last year for preventive maintenance: oil, differential, transmission and clutch cylinder fluid changes, serpentine belt and tire rotation. I knew they would use correct fluids and filters.
For a recent purchase, I took the car we were interested in buying to Tong-Da, and they were able to perform a pre-purchase inspection. They took note of fluids, tire life, and brake pad remaining life, and I was able to take their report to the car dealer to negotiate the purchase price. I will take my Honda there for the foreseeable future!
Jocelyn is the wife of the husband and wife team that owns Tong Da who works with customers and performs the test drives. She is friendly, knowledgeable and helpful.

I was very pleased with the entire experience. Would recommend them to others.

I liked them as they do a good job there.  The garage is near OSU campus and specialized in Japanese brands.  They seems to know what they are doing and reasonable price.

My 2009 Honda CRV was caught in a hail storm so I dropped the car off to Tong Da for an estimate to repair the damage. 
I was totally impressed with the shop and the owner.  It is a brand new facility that exceeds EPA standards.  Everything is new, clean, and very organized.  After taking a tour and getting to know the owner I would notgo anywhere else in Columbus for auto body repair.

TongDa does a great job! They discuss the situation with the customer. Their prices are fair.

I was having trouble changing gears. Their quote was comparable to the dealership but it was a major undertaking and would take a week. They adjusted the clutch enough for me to last the weekend so I could get a rental car. However, I felt that they had done something to the tension on the gas pedal. I mentioned that I wanted that corrected when I took the car in for the clutch work but they said they hadn't done anything to it. The clutch is working fine now and the gas pedal seems to be back to normal.
There was no communication from them for the entire week. I had to call on Monday to see if I should return the rental car but after an 1 1/2 hours with no return call, I had to call again to be sure the car would be ready to be picked up. I did receive a call on Tue. at 4:00 saying the car would be done, without my calling them.
The price continued to go up - from the original estimate  - when I called on Mon. and - when I got there on Tue.
I've learned from this too ask for a written  and detailed estimate.

Fantastic, used many times, always does a great job.

The service, consultation on future repairs, and follow-up was outstanding.

Tom and Jocelyn were absolute life savers for me.  My 2002 Acura RSX-S broke down at the off ramp of 71S and Cooke Rd.  It sounded awful and I just barely inched it into their auto body repair shop on Indianola.  Even though it was just minutes before closing time on a Saturday, Tom and his technician Andy were the ideal models of customer service.  Instead of trying to steer me instantly into costly repairs at their shop, Tom tried his best to check for basic problems that could have gotten me on my way right there.  When he determined that the problem was something more serious with my engine he told me to just leave my car and that he would take care of getting it towed over for thorough diagnosis.  They called over to Jocelyn who had a rental car waiting for me at a very reasonable rate and Andy gave me a ride over to get me back on my way. 
Jocelyn runs her shop exactly the right way - explained pricing up front, never did work without authorization, told me the repair options, and did a good job of keeping me informed as the diagnosis, part availability, and repair progressed.  When there was a delay because they had to order the parts and Tom was sick for a day, Jocelyn waved the additional rental car fee and it ended up being much cheaper than if I went with Budget, Avis, or any of the others.  In the end, there was a major problem with my timing system that required a lot of time fix so it was pretty costly, but that was due to the severity of the problem and the fact that my car is an Acura.  
The bottom line is that these are great people to do business with, they were up front and honest, their service was terrific and their prices were fair.  I was planning to buy a BMW 335i as my next car but I have been so happy with my experience I am going to seriously consider a Lexus IS just so I know I have a reliable mechanic when mechanical problems inevitably arise.  Thanks again Tom and Jocelyn, I will recommend you to everybody I know that has a Honda or Toyota!

Bought a 2008 buick lacrosse with a fair amount of minor body damages on passenger side, front end and rear bumper/trunk.got three estimates for repair. Tongda estimate fell in the middle and was able to get to my car on my schedule. I got the car back when promised and it looked great. Then my experience got better. A week after taking the car back I gave it a thorough cleaning. I noticed a couple scratches, dings that likely occurred after tongda's labors. Tom took the car in, fixed the flaws and the car looks new. my sense is that tom's commitment is to deliver the highest quality service and result. That's certainly what he delivered for me.

TongaDa Auto is fair, honest and thorough. They call you to update you on the status of your car. They tell how much the repair will cost and any other details. When the auto is repaired, it stays repaired. Customers are loyal to them. You can rent cars also. I am impressed by them.

They did a good job and they were really economical.  I would probably use them again for future repairs.

I would give them an overall grade of B. I would use them in the future.