My family and I recently moved to the Columbus area for my new job. Since we were new to Columbus and Ohio we had no idea where to live. We were referred by an acquaintance to Charlotte and Marc Van Steyn with RE/MAX Premier Choice Realty. Charlotte and Marc were the epitome of professionals. They gathered the necessary information about our situation, what we were looking for not just in a house but a neighborhood, and particular details specific to our family. They provided online real-time updates on properties that met our criteria so that we could narrow down our search. Given significant time constraints in finding a home, we elected to make a 2 day trip to Columbus to find a home. In 2 days we saw 25 homes, some of them twice, with Marc guiding us through each home carefully, adding his insight into potential problems/repairs that might be encountered with each. We narrowed our search and then returned to Columbus shortly thereafter. This time Charlotte took us through the final list of homes. Marc and Charlotte were both very honest and open about the pros and cons of each property and they clearly steered us to the property that fit us best. Our best interests were clearly their main concern. We selected a house and Marc facilitated negotiations with the sellers. Negotiations took less than 12 hours and In 4 days total we were able to see all of those houses and sign a contract on the perfect one. Marc and Charlotte continued to assist us throughout the closing process and whenever we were in town for house-related things (i.e. home inspection, etc) they made it a point to stop by and make sure things were going smoothly. Even more impressive than their service with helping us find and secure a home was the extra mile that both Marc and Charlotte went. For example, we arranged for the home to be cleaned the week prior to our move-in. Marc offered to take time out of his busy schedule to open the house for the cleaners and to make sure it was locked and secured when they left. Marc and Charlotte were in constant contact with anyone associated with our transaction and made sure it went flawless. They also provided us with recommendations for local businesses that, to date, have been excellent (e.g. home inspector, pest/radon inspector, etc). I can say that we are wholeheartedly impressed with the service Marc and Charlotte with RE/MAX Premier Choice provided us in our home buying experience. I would highly recommend them and will use them again if we ever need to relocate in the Columbus, OH area.