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The Glassman of Columbus
Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,
About us
Serving Central Ohio since 1962 with fast, courteous, professional home and business glass replacement continuing to emphasize quick response with a total commitment to quality started over 50 years ago. The Glassman of Columbus employs individuals with a personal sense of commitment to excellence and continues to guide the business towards long term success for our families, our customers, and our employees. Cost is determined by the job. Contact name - Rod Dale 614.766.7888
Business highlights
Emergency services offered
63 years of experience
Services we offer
& tempered glass, Custom mirror, commercial & residential total glass replacement for existing windows, custom cut glass & table tops, insulated, plate glass, repair work.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.899 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 3% | ||
| 0% | ||
| 1% |
Showing 1-25 of 99 reviews
Sheri N.
Oct 2020
They are awesome. Quote was easy to get and on time. Window pane was a special order and when they had it ready called for a time to install. Troy and his assistant were on time and installed glass without any difficulty. Plan on having them replace screens in spring.
Shawn M.
Jul 2020
As part of the purchase of our home, it was negotiated that this company would replace all of the glass and balances in our windows. We scheduled a time after we moved in and they showed up with only half of the windows properly measured. After a second visit to replace the glass, they finally got around to replacing the balances in a third of the windows. This is the point the real issues started. After three months of calls and only a third of my windows working I've got no update on when the rest will be fixed. After two months of silence, I requested that the owner come out to make sure that everything gets properly ordered. That was a year ago. The owner came out and I haven't heard from them since. My windows still don't open and I'm out several thousand on them. The lack of communication from this company is astounding.
Donna M.
Jan 2019
Service was great.They arrived on time. The first route they wanted to use, didn’t work. Workers immediately developed new procedure. It worked out . Plan on using the company again.
Beverly L.
Aug 2018
Very well. On August 22, 2018 I called the company and spoke to Chrystal, the boss, and got an appointment for the next day to give us an estimate. Dalton, the installer, called the next day to say they completed their other job early so they could come to our home earlier than the expected time range We were okay with them coming early. They gave us an estimate and since we agreed, Dalton told us he had a pane in the truck that would fit our window and that they could put it in right then, or we could call to make an appointment. We were too happy to have it done right away, so he and his partner got it in very quickly. The window looks great. We are very pleased and would definitely use them again.
Ron M.
Aug 2018
I got three estimates. The Glassman was by far the most reasonable. There was a slight hitch in that the first time, they installed, one of the panes accidentally cracked. This delay didn't phase me in the least as there's no rush on repairs like this. Importantly, they did fast-track the repeat order, and the installation a week later was flawless. The most important facet of my experience was the relatively huge cost saving. One estimate was 35% higher, and the other was a full 50% higher than Glassman's, neither with a better guarantee.
Faye B.
Jun 2018
We were very pleased. When the octagonal window showed problems, they responded quickly and were very efficient.
Karen H.
Jun 2018
Excellent. This is second time I have hired them ( different properties ) and I would hire again They repaired 8 windows, 4 workers and done in one day :)
James O.
Jun 2018
The lady who schedules the estimates was very professional and a good communicator! The estimator arrived at the agreed upon time and gave me a price for removing the old windows and installing new ones. He told me that it would take about two weeks for him to get new windows from the Manufacturer and another week to fit me into the schedule. He was true to his word. Great job from a good Company
JANET M.
May 2018
Rod and his crew did an outstanding job replacing the glass in a large window that had a broken seal. Once they removed the glass, they found wood damage. Rod worked to help me find a carpenter that would repair the wood issues and coordinated their schedules so they could both be there the same day. Rod was excellent about keeping me informed. I would highly recommend this company.
Ron R.
Mar 2018
They showed up when they said they would be here. Worked efficiently and cleaned up after themselves and called the opening where the bottom of the mirror sat. Very pleasant.
DAVID R.
Mar 2018
They did very well, the listen to my concern, and they also used a triple pane glass because that gives better sound proof glass.
Joe B.
Nov 2017
These guys were great. I had an appointment set up before other glass repair companies had returned my calls. The customs built glass was done in 2 weeks. And installed by The Glass Man in less than a week after that. They were able to re-use the window glazing so they lowered my bill. And gave me a discount for being a Angies' List member. I will use these guys for every window repair that I will have. And they gave me a 10 year transferable warranty. Great work, good guys.
Christie K.
Nov 2017
took a while for the door to arrive after it was ordered, but have no complaints. Would use them again.
Response from The Glassman of Columbus
"Thanks again for you business!"
Mike W.
Oct 2017
Prompt & professional service.
Response from The Glassman of Columbus
"Thanks for your business and your kind review."
Robin M.
Oct 2017
Excellent response time, Excellent customer service! The staff were knowledgeable, courteous and professional. I would definitely recommend this company!
Response from The Glassman of Columbus
"Thank you for your kind review!"
Robert G.
Oct 2017
Double pane window, where one pane was broken. Needed to replace entire window.
Response from The Glassman of Columbus
"Thank you for your business and your kind review."
Philip P.
Aug 2017
It was perfect. The only problem they had was their supplier didn't cut right on the measurements so they had to send it back. But they made that right with us and the cost. We know that wasn't their fault, but appreciated the discount on the cost. All-in-all, everything went fine. I would recommend them to anyone locally that needs that type of work done. The local supplier offers a 5 year warranty on the glass. The Glassman doubles that warranty to make it 10.
Response from The Glassman of Columbus
"Thanks again for your business and your kind review."
Robert D.
Aug 2017
did fine. window was not sealed correctly, I had to seal on my own. was loose in the window frame not exact size.
Response from The Glassman of Columbus
"I sincerely apologize you did not have the best of experiences with us. Had I known, I definitely would have offered to make it right. Please contact me if you need anything."
Bethany S.
Jul 2017
They were great and willing to work with our schedule. Definitely would hire again if needed.
Response from The Glassman of Columbus
"Thank you for your business and your kind review!"
Robert H.
Jul 2017
When they ordered the windows, one of the windows came with a flaw in it, so they had to order it again. But they rushed re-orders, shortening the wait from two weeks to one, and called me on the day that it came and scheduled the second visit for a day after they received it.
Response from The Glassman of Columbus
"Thank you for the review and I apologize we had to come out again for the bad unit."
Randall W.
Jul 2017
I called Glassman and described my problem and e-mailed pictures of the broken window. He was able to give me a quote over the phone and set-up an appointment. The repairman came out on time, repaired the window in a good workmanlike manner and it did not take long. I recommend Glassman and I will use again.
Response from The Glassman of Columbus
"Thank[Member Name Removed]you[Member Name Removed]for[Member Name Removed]the[Member Name Removed]kind[Member Name Removed]review."
Craig G.
Jul 2017
the window replacement was great. the screen replacement on three sliding doors was terrible.
Response from The Glassman of Columbus
"Thank you for the review. I'm sorry you were not satisfied with the screens, I wish I would have known. Please let us know if there is anything else we can do for you. Thanks"
Mike H.
Jun 2017
went very well
Response from The Glassman of Columbus
"Thank you for your business and your kind review."
Melanie G.
Jun 2017
I left a message. They responded quickly and set up an appointment to check out the broken window. He arrived right on time. He measured the opening and was on his way in no time. He called later that day with the cost snd estimsted time frame for installation. He also sent an e-mail with the invoice. The window had to be ordered with an expected 2 week time frame until it arrived. The window was in in 7 days and was installed 3 days later! It looks great. The Glassman exceeded my expectations! Everything was great!
Response from The Glassman of Columbus
"Thank you very much for your kind review and thank you for the business!!"
Troy F.
May 2017
The process was very quick and easy. Everyone was very friendly and professional. The job was quick.
Response from The Glassman of Columbus
"Thank you [Member Name Removed] for the kind review, we appreciate your business!"
Licensing
State Contractor License Requirements
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FAQ
The Glassman of Columbus is currently rated 4.8 overall out of 5.
The Glassman of Columbus accepts the following forms of payment: CreditCard
Yes, The Glassman of Columbus offers free project estimates.
No, The Glassman of Columbus does not offer eco-friendly accreditations.
No, The Glassman of Columbus does not offer a senior discount.
Yes, The Glassman of Columbus offers emergency services.
No, The Glassman of Columbus does not offer warranties.