The Durable Slate Co

"Our estimators try to be as thorough as possible. And when it comes to slate/tile, we feel it's better to suggest repairs that prevent further issues rather than a temporary solution. We would never suggest unnecessary work. Our biggest priority is maintaining the home for future generations. If you would like us to come back for another assessment, we would certainly welcome the opportunity to work with you again. Thank you for your time!"

"Thank you for the kind words!"

"The Durable Slate Company would like to thank you very much for the great review. We strive to make our customers happy with the work that we provide."

"Thank You [Member Name Removed] for the great review."

"Hey [Member Name Removed], Thank you for your great review of our service! We're glad you gave us the opportunity to help you out. Best, The Durable Team"

"While customer service is and always will be our top priority we dropped the ball on this one. The emails from Angies list clients go to the Angies List site and we then have to log in and go to the message center to retrieve them, they do not come directly to us, nor are we notified when a message is sent. We check the site fairly often, but before this email came in January, it had been 3 and a half months since the last one came in and we got out of the habit of checking weekly. Moving forward we have assigned someone to check the sight every few days and will not miss them in the future. We have also asked our Angies List representative to consider a notification system for when emails do come in since they tend to be seldom and random in their frequency."