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SUZY'S HELPING HANDS LLC
In-State Moving Service, Out-of-State Moving Service, Room or Closet Organizers Installation,
About us
Finding it hard to get organized or overwhelmed by clutter? We can help. From offices and closets to entire households, no job is too big or small. Suzy's Helping Hands also specializes in Senior Relocation. Whether it is you or a loved one going through this difficult transition, Suzy and her team work quickly and gently to ensure the best possible experience. We are also fully equipped to handle the downsizing and estate liquidation of any home and offer our own handyman and a full services cleaning team.
Business highlights
Emergency services offered
20 years of experience
Services we offer
Design and Create Safe and Functional Living Spaces for Older Adults, Downsizing, Home Sale Preparation, Home and Estate Liquidation, Home and Office Organization, Senior Move Specialist, Senior Relocation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.825 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 0% | ||
| 4% | ||
| 0% |
Showing 1-25 of 25 reviews
Kathleen G.
Sep 2023
In March of 2023 I was referred to Suzy's Helping Hands for a move from an apartment to my forever home in Columbus. I used the "contact us" button on their website and was emailed AND called within a couple of hours. I spoke with Suzy for quite a while about what I "thought" I needed and my timeframe. We met within a week to show her the new place. She brought at least 3 people from her team with her for various opinions that might be needed. Everyone was extremely helpful and caring with their ideas and thoughts on not just my move, but possibly transforming this new space to meet my needs. Over the next 3 months, many projects were tackled including new paint, carpet, spare bath remodel, new furniture and of course, the move. With each project, there was ALWAYS excellent communication and no bills were even sent until things were completed to my satisfaction (much appreciated). The day of the move, there were 6 people there to move boxes, furniture and place and set things up in each room to my satisfaction (they even made my bed for me!). I moved from a 3bd/2bath 2 car, to the same basically. They started AND completed within 4 hours flat. Absolutely everything and everyone was perfect (and respectful), and I couldn't have been happier. I can't recommend this company enough. Their attention to detail, communication and wisdom are second to none. If you're contemplating a move, a downsize, or any kind of home updating, this is definitely the company to use. They absolutely made my life EASY with this transition!
Brian B.
Aug 2021
All went well, very pleased!!!
MARGARET A.
Jun 2017
Fabulous. It's a stressful time and having a team like Suzy's to help you through it is a gift. Her services are well worth it.
Edwin M.
Mar 2017
Great! We have and will continue to recommend these folks to others that are in our situation. Well worth considering if there is a lot to organize and sort. Our garage hadn't really been cleaned out since we moved in. Yes, each year we threw things away and cleaned it out but these folks did miracles in about two hours, leaving me with a few boxes to pack!
Marilyn C.
Sep 2016
Suzy and her team did wonderful work. They are extremely professional along with being very kind. They tackled the dirtiest jobs without complaint. Suzy has a complete list of providers and resources that can handle every aspect of the job.
Gail T.
Jun 2016
unknown
Gemma M.
Nov 2015
unknown
Meredyth R.
Jun 2015
unknown
Response from SUZY'S HELPING HANDS LLC
"We apologize for the delay in responding to this complaint. The last several months have been very busy for our business. In addition to that it took some time to locate the paperwork. The complaint was under another name ([Member name removed]). When we worked with this client she used the name [Member name removed]. When our Organizer met with her she was told our rate is $50 per man hour and payment is made in the form of a check. When we reached out to her to schedule the first work session, she was advised that there would be 2 organizers. Below are the corresponding e mails from the client and the project manager. 10/26/2014: Good evening [Member name removed], It was a pleasure meeting with you. Would it be possible for me to come in this week on Tues. and Wed. at noon? I’ll be bringing another person to help me. Thank you for the opportunity to help you get your home in order. Looking forward to working with you. Jennifer Studer-Miller 10/27/2014: Hi Jennifer, Wednesday for sure works for me. I have a dr's appointment at 1PM on Tuesday (I forgot) so I would need to leave almost at the time you arrive, because it is a first appointment at this dr. That being our very first day, I wonder if it would be a good use of your time. I could be here for all of Wednesday. What do you think? I would be fine with just one day this week. [Member name removed]. 10/27/2014: Sounds great. See you Wed. at noon. Thank you! Jennifer Studer-Miller 11/1/2014: Hi, Jennifer and Suzy, Thanks for talking with me yesterday, Suzy. I appreciate your candor and willingness to be flexible. I have spoken to my sister, who has a major role in paying your fees, and she would like to stop at this time. She realizes that there are certain things that need to be done (cleaning, particularly) that should be handled separately and accomplished first and foremost. For me to bring in my own people, pay them and then have organizing done by someone else, does not use our money wisely.. I feel I am able to direct the reorganizing as the cleaning takes place. This distance to Reynoldsburg seems also to be an issue. I appreciate all the hard work Jennifer and Robbie performed last week. My living and dining rooms are 100% better. If you send me your mailing address, I will send you an online check on Monday, from an account that will have the name "[Member name removed]" on it. Please feel free to use me as a reference. Thanks, [Member name removed] 11/1/2014: [Member name removed], Please forgive me for not being able to come out and give you an overall plan. Organizing and downsizing is a big project and can be costly. Jennifer is an excellent organizer and one of my best. However organizers can be expensive. Please feel free to call me with any questions. If you need me to come out and give you some ideas on how to implement a plan to make your life easier, please call me. I will come out free of charge. Keep singing and please please take care of yourself. Warm regards, Suzy"
SUSAN S.
Jun 2015
I could have not moved without them. I cannot even think of a single problem with the service. Well.worth the cost. The work was done at my old and new locations.
Theodore Z.
Dec 2014
All phases of services were provided with excellent results.
Meg W.
Nov 2014
Fabulous. One of the BEST services I have ever puchased. I am using them again to help me organize my move. Suzy's ad doesn't reflect the total "value" of what she and her team can offer a client - it's so much more....
Beth and Mark showed up right on time, very professional and courteous, started work and didn't quit until done. I could not believe the 'transformation' that occurred in just 5 hours - I thought it would take days! They both had terrific suggestions based on their previous experiences that were truly helpful and not just personal 'opinions'.
My house went into contract in just 7 days, and every person who went through it commented on how beautiful it was. This was truly due to the exceptionally hard and 'smart' work completed by Suzy's team.
I am using them again as I prepare to move out. Beth is back, and helping me sort into logical categories (sell, consign, recyle, donate, dispose, etc.). One of the best features of this service is that they will load up and take all the items to the various places for you (which is great as I had just had major surgery and couldn't drive for several weeks). They are also very sensitive to my desire to reuse/recycle and minimize what goes to trash/dump.
I feel very fortunate to have stumbled across their ad in Angie's booklet, and will be using them as often as needed. A truly great service experience!
Beth and Mark showed up right on time, very professional and courteous, started work and didn't quit until done. I could not believe the 'transformation' that occurred in just 5 hours - I thought it would take days! They both had terrific suggestions based on their previous experiences that were truly helpful and not just personal 'opinions'.
My house went into contract in just 7 days, and every person who went through it commented on how beautiful it was. This was truly due to the exceptionally hard and 'smart' work completed by Suzy's team.
I am using them again as I prepare to move out. Beth is back, and helping me sort into logical categories (sell, consign, recyle, donate, dispose, etc.). One of the best features of this service is that they will load up and take all the items to the various places for you (which is great as I had just had major surgery and couldn't drive for several weeks). They are also very sensitive to my desire to reuse/recycle and minimize what goes to trash/dump.
I feel very fortunate to have stumbled across their ad in Angie's booklet, and will be using them as often as needed. A truly great service experience!
Mary B.
Jun 2014
I only had about 3 weeks to get this done and part of that time I was going back and forth from Columbus to Arizona. I needed to buy furniture for his new apartment, pick-up the items that I shipped and get the apartment unpacked and ready for living in a very short time. Suzy took me shopping in all of the right places to buy what I needed and gave great advice on what would work in the apartment he was moving into. She coordinated the entire move including being available for the delivery of purchased items, picking up the shipped items, connecting all of the electronics, arranging furniture, hanging artwork and making the apartment into a place that put a big smile on my Dad's face when he saw his new place.
I cannot say enough good things about this company. I thought Suzy would run screaming into the night when she learned how quickly I needed to do this and how much work had to happen. Instead, she remained calm and said that she could do it. And she did. In spades. A lot of people will say yeah yeah I can do it and not deliver. Not Suzy. She said she would get it done and she did.
She kept me calm, knew how to get it all co-ordinated and was ready for emergencies. Thanks to her my Dad is happy after making a major life move.
I cannot say enough good things about this company. I thought Suzy would run screaming into the night when she learned how quickly I needed to do this and how much work had to happen. Instead, she remained calm and said that she could do it. And she did. In spades. A lot of people will say yeah yeah I can do it and not deliver. Not Suzy. She said she would get it done and she did.
She kept me calm, knew how to get it all co-ordinated and was ready for emergencies. Thanks to her my Dad is happy after making a major life move.
D. K.
Jun 2014
Suzy is knowledgeable about organizing, packing and moving, and she has many resources to coordinate all this.... plus she is very high energy and fun to talk with. The gals who came out to pack things were pleasing and extremely quick, so a lot got accomplished... but the boxes weren't labeled well enough so I could later determine what was in them.
The cost of their services can add up quickly. With unlimited financial resources, I would hire this company in a minute to do everything for a move. They are good.
For those who have a full household to move and are budget conscious, I suggest you know ahead of time what you want to keep and what you want to donate or trash, what you want to be packed together and how you want it labeled. Then do everything you can on your own to pre-organize and pack your stuff, and after that I recommend you call in this company.
The cost of their services can add up quickly. With unlimited financial resources, I would hire this company in a minute to do everything for a move. They are good.
For those who have a full household to move and are budget conscious, I suggest you know ahead of time what you want to keep and what you want to donate or trash, what you want to be packed together and how you want it labeled. Then do everything you can on your own to pre-organize and pack your stuff, and after that I recommend you call in this company.
Mark S.
May 2014
Suzy explained the process. Family members were encouraged to takes items important to them. She introduced us to an auctioneer that we worked with to sell items that had sale potential. Her crew then sorted items to be donated and items to be thrown away. She took care of both. She introduced us to a contractor (separate contract and cost) with whom she worked very closely. The contractor repaired, painted, and re-carpeted the house. This same contractor also worked some outside issues doing an excellent job. Suzy's crew then returned and cleaned the house, washed windows, staged the house and did a beautiful job restoring the landscaping. Suzy is an excellent communicator. She showed compassion, care and really wanted to serve the needs of our family. She and her crews worked diligently and efficiently to complete the job on our tight time schedule and at a very reasonable cost for the work accomplished.
WENDY L.
Nov 2013
It was a wonderful experience with Suzy and her team. They are interesting, fun, and nice people. They are very professional and she follows-through with you. I would definitely use them again in the future and recommend them to others.
Mark S.
Aug 2013
Suzy explained the process. Family members were encouraged to takes items important to them. She introduced us to an auctioneer that we worked with to sell items that had sale potential. Her crew then sorted items to be donated and items to be thrown away. She took care of both. She introduced us to a contractor (separate contract and cost) with whom she worked very closely. The contractor repaired, painted, and re-carpeted the house. This same contractor also worked some outside issues doing an excellent job. Suzy's crew then returned and cleaned the house, washed windows, staged the house and did a beautiful job restoring the landscaping. Suzy is an excellent communicator. She showed compassion, care and really wanted to serve the needs of our family. She and her crews worked diligently and efficiently to complete the job on our tight time schedule and at a very reasonable cost for the work accomplished.
Hartshorn F.
Mar 2013
I was very comfortable with her employees in my home. They seemed very competent in their work packing breakables. Only 1 item broke in the move.Suzy advised me on movers and the one she recommended was excellent.
Roger S.
May 2012
was a complete job from start to finish. Would never move again without her!!! Scheduled moving into the new house, unpacked and set up everything..
ALICE D.
Mar 2012
She does great at organizing people as they prepare to move and organizing their house period.
MEGAN B.
Mar 2012
Suzy was very friendly and encouraging. We did a walk through of our house for organization and possible staging. She spent over an hour and a half talking with me. Then she sent out her "top" organizer who asked me the same questions and spent nearly the same amount of time with me, yet nothing was finished at the end of nearly 4 hours. I felt my time was inefficiently spent. I wanted 2 hours of work twice a week and it was not able to be scheduled. The next time out the organizer who also was friendly, started to line dresser drawers, but first stopped by teh store to pick up contact paper. She cut the paper and wanted me to line it. I was not expecting to have to help. I had other projects I wanted to tackle, so when she left nothing again was finished. We decided to call it quits and I sent Suzy a check for 2 hours of service ($40 per hour) plus the cost of contact paper. Suzy was friendly yet our project just didn't work out. We still don't have our dressers lined and laundry is waiting to go in. I'm just too busy to do it myself.
Katrina T.
Feb 2012
We got the decluttering done so quickly actually got a start on other areas
She took some objects to the charity shop and sent me the receipts for taxes
I will definately be getting more help from her .
She took some objects to the charity shop and sent me the receipts for taxes
I will definately be getting more help from her .
Brian W.
Feb 2012
They do a excellent job. They have great attention to detail, give a personal touch to their services. They ask and get your requests and based off those give you suggestions. They listen to their customers which is great.
Marolyn M.
Jun 2009
I move next week but the worst is over now & SHH simply saved my life. I am retired & cannot do things nearly as well as I used to & there comes a time to accept that & look for help. SHH was the only place I called & I have been so very happy with the speed of their work, their organizational skills & sincerely friendly attitude that I can not say enough about how happy I am after using their services.
SUSAN A.
Mar 2008
I can't say enough good things about Suzy and Jim. They were real life-savers for me as I was becoming physically tired from packing up the interior household items and lifting boxes. Without them, I would not have been ready for the moving company. They were careful, professional, and very responsible -- not to mention cheerful and pleasant to work with. I felt as though I was packing up with the assistance of two good friends.
LYNN M.
Mar 2008
Suzy was punctual, and very hard working. She did an amazing job on out closets. All in all one of the best workers we have used during our home renovation.
Licensing
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FAQ
SUZY'S HELPING HANDS LLC is currently rated 4.8 overall out of 5.
SUZY'S HELPING HANDS LLC accepts the following forms of payment: CreditCard
No, SUZY'S HELPING HANDS LLC does not offer free project estimates.
No, SUZY'S HELPING HANDS LLC does not offer eco-friendly accreditations.
No, SUZY'S HELPING HANDS LLC does not offer a senior discount.
Yes, SUZY'S HELPING HANDS LLC offers emergency services.
No, SUZY'S HELPING HANDS LLC does not offer warranties.