My wife and I had a very difficult and very strenuous experience in working with Pat Schultz/Stonecliff homes. He worked for us for about four months, and after that time, we had to finally fire him and hire a new general contractor. The first major incident occurred when Mr. Schultz had to replace a piece of rotted sub-floor in the kitchen with a new piece. I went over to the home to check on the work and noticed when I stepped on the new piece, it was very weak. Upon further observation, I noticed the new piece was not proper sub-floor. He used a piece of T1-11 plywood siding panel. In addition to it not being the right piece of wood, it was cut very poorly with large gaps around it when installed (pic attached). So, I contacted Mr. Schultz about the issue. Several days went by and I never heard back from him. Finally, when I did hear back from him, he said he would take care of the issue. So, I went back to the home about two weeks later, and the issue was still not corrected. I then contacted our HUD consultant about the issue and he contacted Mr. Schultz. After our HUD consultant contacted him, the correct piece of wood was installed. Due to the sub-floor issue, my wife and I contacted Mr. Schultz and expressed our concerns over his lack of communication, lack of work supervision, and lack of progress updates. He replied back taking partial blame but also stated he did not fix the sub-floor issue just because our HUD consultant contacted him. He said he was getting to it and would have done it regardless. So, we believed him and decided to give him another chance. However, his behavior of not communicating, not supervising work, and not giving progress updates continued. The next major incident occurred when the new kitchen and bathroom cabinets were installed. Instead of properly measuring and cutting the holes in the backing of the cabinets for the pipes to go through for the sinks, they were ripped and torn (pics attached). And things just continued to get worse. They installed a faulty toilet in the 1st floor bathroom that leaked on the new floor and damaged it. So, during the removal of the toilet to replace the damaged floor, they scuffed up and dirtied the brand new base trim that was installed (pic attached) and never cleaned or replaced it or communicated at all about what was going to be done to fix it. The final incident that made us decide to fire Mr. Schultz/Stonecliff homes was when we found uncapped electrical wires in the master bathroom that were live and no one was there working. We immediately contacted Mr. Schultz about the issue and told him it was a severe fire hazard-something a professional GC should know- and we told him to please ensure it did not happen again. He told us OK. But when we went to the home the very next day, we found more live uncapped electrical wires. So, we immediately fired Mr. Schultz. After we notified our HUD consultant that we had fired Mr. Schultz, he had to come out to do an inspection to assess what had been done properly. During the inspection, my wife and I found out there were several other things done wrong. The HUD consultant said that Mr. Schultz should have gotten a smaller dumpster for the demolition phase of the work because instead, he got a large one that did not fit in the driveway, so he set it partially in our front lawn which caused heavy damage to the lawn (pic attached) and now that needs to be fixed. Also, the pipes connected to the sump pump were broken during the demolition of the back deck (pic attached) and that was never communicated to us either. Also, the 2nd floor guest bathroom had trim that was cut very poorly and installed very poorly/improperly (pic attached). One of the new kitchen cabinets was assembled improperly and the base of it was loose and the backing of it was torn (pics attached). Also, one of the new windows was installed improperly and does not close completely. In the end, some good work was done by sub-contractors such as the install of new windows and a new roof. However, overall, we had a very awful experience in working with Mr. Schultz/Stonecliff homes and the majority of the work was done poorly and improperly. Mr. Schultz acted very unprofessionally about the reasonable requests that we made to get the home fixed up properly. He did not care about the quality of work being done nor about us as the customers trying to properly fix up their first home and make it a quality place to live.