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SoftTouch Cleaning Services LLC

House Cleaning, Blind Cleaning, Home and Garage Organization

About us

SoftTouch Cleaning Services is a proudly, family owned and operated business that offers full "top to bottom" cleaning, tailored to fit your needs exactly. Our reliable people provide cleaning for residential at affordable prices. We do not hold our clients to any service contracts because we believe in our satisfaction guaranteed policy. Our professional system and ecologically-conscious products are the perfect combination for transforming your living space into a healthy, organized, chemical free environment. If you need a cleaning service, then our knowledgeable management team can provide a free estimate in timely fashion. Give us a call or simply fill out our friendly Request an Estimate form at our website and we’ll set up a visit to discuss the details of cleaning your space. Once we've scheduled your service, multiple teams of two or more persons readily available to conduct a thorough cleaning – to the exact specifications of your wishes, as discussed at the estimate.

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.7621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
8%
3
4%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 621 reviews

Britt H.
03/2021
5.0
house cleaning
  + -1 more
The Soft Touch cleaners were efficient, pleasant and thorough. My house looks great! I highly recommend this company.
Description of Work: House deep cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Morgan M.
03/2021
5.0
house cleaning
  + -1 more
The cleaning team arrived on time and gave our house a deep clean, that included a fridge and oven cleaning. We are very pleased with the work they performed and are looking forward to using them on a monthly basis!
Description of Work: Deep Clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Joan B.
02/2021
5.0
house cleaning
  + -1 more
Took about two hours. Workers kept very busy. Honest and pleasant
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Carrie E.
02/2021
5.0
house cleaning
  + -1 more
SoftTouch Cleaning goes above and beyond with their cleaning service! They were highly recommended from a friend, and we will definitely be using them again!
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Monica B.
03/2020
1.0
house cleaning
  + -1 more
Corresponded through Angie's List. They initially contacted me and then didn't any more. I reached out a total of 3 times and never heard a response.
Description of Work: Needed cleaning done
Rating CategoryRating out of 5

Priscilla O.
10/2019
1.0
house cleaning
  + -1 more
Very poor communication . . . (10/15/2019) would be my second time using Soft Touch Cleaning Services. I had great difficulty reaching anyone scheduling my first service, nonetheless, I was able to schedule. The professionals did a very good job - I give their cleaning 4/5 stars. I had a second appointment scheduled for 10/15/2019 btwn 2-3pm arrival time. At 3:05pm I text Jorge requesting an updated arrival time - no response. Between 3:05pm and 5:30pm I called and text multiple times inquiring if they were still coming - no answer/no response. This is not a reliable cleaning service, I will not use again.
Description of Work: house cleaning

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$270

chelle P.
10/2019
5.0
house cleaning
  + -1 more
Excellent!! Used them for bi-weekly cleaning as well as a move out clean. Always consistent, worked quickly and house smelled wonderful. Highly recommend!
Description of Work: Regular bi-weekly cleaning as well as move out clean
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe S.
08/2018
5.0
house cleaning
  + -1 more
They went above and beyond what I asked. I was very happy with the results.
Description of Work: A move out cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashley C.
08/2018
4.0
house cleaning
  + -1 more
They did a pretty good job! They clean well in general, though sometimes the details (i.e. nooks & crannies) were missed. There were very responsive and able to fit me in with relatively short notice. I would use them again.
Description of Work: Cleaning my townhome

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teds P.
07/2018
5.0
house cleaning
  + -1 more
Great job - 3 BR, 2 full bath, ~ 1700 sq ft - cleaned by a crew of 3 in about 2 hours. Would hire again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
06/2018
5.0
house cleaning
  + -1 more
They did a good job. They seem careful with items they were dusting. The place was messy and now it looks really nice.
Description of Work: I reserved a deal of Housecleaning for Up to 4 Hours for $90.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin M.
05/2018
5.0
house cleaning, window cleaning
  + 0 more
Great - I feel bad for not leaving a great review earlier because they did a great job with the house as well as being great with the fact that our kids were moving around the house a lot while they cleaned. Just two people spent ~3 hours and cleaned a 1800 sq ft property from top to bottom right before a party. Looking forward to hiring them again.
Description of Work: Full House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAULA K.
05/2018
5.0
house cleaning
  + -1 more
They team arrived on time, worked efficiently, and did an excellent cleaning job.
Description of Work: Cleaned entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Carl V.
05/2018
5.0
house cleaning
  + -1 more
They did a great job and were quick, thorough and quiet.
Description of Work: Whole Home Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul D.
05/2018
5.0
house cleaning, floor cleaning
  + 0 more
They did a good enough job that I hired them to clean the house once a month. They sweep/vacuum and dust all the rooms and clean the bathrooms and kitchen counters, front of appliances and stove top. A crew of three people come in to clean in about an hour and a half. They are very easy to work with. When I need to change the date I just call them and they work me in on another day. I would definitely recommend.
Description of Work: I hired with a coupon to do a whole house clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Sally C.
01/2018
5.0
house cleaning
  + -1 more
3 people come each time and thoroughly clean our 2 story condo in 1 1/2 hours. They are pleasant and always on time. They bring all their own equipment and supplies.
Description of Work: Monthly Cleaning services continued after initial hire to clean baseboards and general heavy cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

carol C.
01/2018
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Fine. The three people were very kind and did a good job.
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy M.
11/2017
3.0
blind cleaning, house cleaning
  + 0 more
Damaged Venetian Blinds: They were bent in the master bedroom yet none of the 3 cleaners came to tell me about the problen! Then Jorge (the manager) took more than 6 Weeks to honor his commitment to fix the problem! I had considered staying with the company and just having the manager send a second, more reliable team, but Jorge seemed too distracted or busy to arrange another cleaning!
Description of Work: General Housecleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Carmen N.
10/2017
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Punctual. The three people got straight to work. Polite. I will hire again.
Description of Work: Heavy house dusting and mopping.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
10/2017
5.0
house cleaning
  + -1 more
A crew of three cleaned and vacuumed the whole house along with dusting and wiping down the blinds. Although not part of the original order, I decided to have the fridge also cleaned internally at the last minute and was able to be accommodated. I was very happy with the results and would consider them again in the future.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Buena V.
10/2017
4.0
house cleaning
  + -1 more
they did a good cleaning in the kitchen and bathroom. dusting not as careful. The sweeper that they used was not as good as mine. wanted too much money for a second visit $125. for 2/3 hrs.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Michael S.
10/2017
4.0
house cleaning
  + -1 more
Good, however, scheduling was a bit tough. Would be better if we could have had options and understood availability of crew to be able to pick a date and time.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$100

Ksthy K.
10/2017
5.0
blind cleaning, house cleaning
  + 0 more
Carlos and crew were great. They went around all the ceilings and the walls and removed cow webs; completly cleaned the bathrooms, dusted ( including wall art, ceiling fans and picked up the items on surfaces and dusted each), swept, mopped up the kitchen and bathroom floors, removed the garbage, changed a bed,. Three people were here 1 1/2 hours and cleaned a condo with three beds., 2 baths, kitchen and great room. I'm completely satisfied.
Description of Work: Total house cleaning including refrigerator and ovev.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

BRENDA M.
09/2017
5.0
house cleaning
  + -1 more
It was absolutely perfect. They're quick, efficient, do a good job and their price is great. They would get an A+ for punctuality.
Description of Work: They performed a whole housecleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Cynthia K.
09/2017
5.0
house cleaning
  + -1 more
I have had cleaning services before; some terrible and some very good. I can say without hesitation that SoftTouch Cleaning is the best service I have ever hired. My entire home simply sparkled. They were prompt, courteous and professional. I will work with them again.
Description of Work: I had a deep cleaning service purchased through Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Home and Garage Organization

FAQ

SoftTouch Cleaning Services LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

SoftTouch Cleaning Services LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, SoftTouch Cleaning Services LLC offers free project estimates.
Yes, SoftTouch Cleaning Services LLC offers eco-friendly accreditations.
No, SoftTouch Cleaning Services LLC does not offer a senior discount.
No, SoftTouch Cleaning Services LLC does not offer emergency services.
No, SoftTouch Cleaning Services LLC does not offer warranties.
SoftTouch Cleaning Services LLC offers the following services: Residential & Commercial Cleanings - Post Construction, & Interior Windows & Floor Treatments

Contact information

2775 Shady Ridge Dr, Columbus, OH 43231

https://www.softtouchcleaningservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed