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Sears Carpet Cleaning and Air Duct Cleaning

Electrical Baseboard or Wall Heater - Repair, Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair,

About us

Sears has served you and your family for more than 125 years. We take great pride in being the name you trust for all of your home service needs. We utilize truck mounted, industry leading equipment for our carpet, upholstery, air duct, and dryer vent cleaning's. Our two step deep clean process is the carpet cleaning method recommended by America's largest carpet manufacturer. All of our technicians are put through a complete background check, bonded and insured, so you can feel safe with our trusted professionals in your home. Our staff is professionally trained to ensure that we thoroughly clean your home to the best possible standards. Professional technicians that are trained on the latest carpet, air duct and dryer vent cleaning equipment. Convenient appointments to fit your busy schedule including Saturday. Extra attention paid to trouble spots and heavy traffic areas. Truck mounted equipment, for more powerful extraction and quicker drying. Your carpet is groomed, allowing it to dry faster and distribute the carpet protector and deodorizer evenly. Free carpet, air duct, dryer vent, upholstery and tile & grout cleaning estimates. Our air duct cleaning methodology follows the guidelines of the National Air Duct Cleaners Association. No hidden charges.

Business highlights

28 years of experience

Services we offer

Carpet Cleaning. Air Duct Cleaning. Upholstery Cleaning. Tile Cleaning. Water Extraction. Wood Care.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.3112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
21%
3
8%
2
1%
1
6%
Showing 1-25 of 112 reviews
Rosemary K.
Jan 2017
3.0
The thing that would make me not want me to go back to them was them laying their equipment and stuff on my beds and things in the bedrooms and on the upholstered furniture. I have a problem with that. They are working on the floor, they can put their things on the floor and not be laying stuff down on something that I would have to wash or felt like I had to wash, which I did.  I wouldn't lay those things on my own bed or chairs or sofas.

If they are professional, and they have done this before, they've been in the habit of treating other people the same way and that is not professional. They were not Sears employees, but sub contracted by Sears. They don't make Sears look good. I was not pleased with this one aspect. I think they did the best job that they could but I felt like my place wasn't treated like someplace where somebody lived, but more like a work place.

Lisa P.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Joe G.
Jul 2016
5.0
Yes, I recommend this pro
$150
unknown

VIRGINIA C.
May 2016
1.0
unknown

Dia H.
May 2016
5.0
Yes, I recommend this pro
$99
unknown

John F.
Apr 2016
4.0
Yes, I recommend this pro
$90
unknown

LINDA T.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Tonya R.
Mar 2016
1.0
$250
unknown

Nina L.
Feb 2016
4.0
It was okay. There were a number of spots that I wanted them to get out but they did not get out. My house was empty. I was selling my house and my carpet needed to be very clean. I was under the impression that they were going to do a much better job and they didn't. There also seemed to be a mix up about the time and about a number of other things. I wouldn't use them again.  Because I did it right, my house was only on sale for one day. It was very important to me that it was perfect because I knew I could sell it in one day and I did. I thought that they would put more effort in to it. They did the basics. There wasn't any furniture to move, it was very clear. I have been trying to get spots out. The carpet was light and it was light when I moved in there. It was obvious to me what needed to be done. Once they did the basics, I went back in and did all the spots. I paid more than the big deal price but I don't remember how much. I think they could have done a better job especially since it was in and out. There was no furniture to move, no children in the way and no cats. They could have put a little more time on it. I don't know about punctuality and professionalism because I wasn't home.

Jane R.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Stacey S.
Nov 2015
4.0
$169
unknown

Abdi H.
Oct 2015
4.0
Yes, I recommend this pro
$400
unknown

Timothy G.
Sep 2015
4.0
Yes, I recommend this pro
$99
unknown

Tonya R.
Aug 2015
1.0
$300
unknown
Response from Sears Carpet Cleaning and Air Duct Cleaning

"Hello, We are sad to hear your review of the service you received. Our team has been notified that you were not completely satisfied with the service so you will be contacted shortly by our branch manager. Our goal is 100% satisfaction. Please share your thoughts with the manager when he calls. Thanks!"


Charles R.
Jul 2015
1.0
$110
he was supposed to be here between 1-4 didnt show up till 4:30 and than changed the price fro $110 to $170 so i told them to leave
Response from Sears Carpet Cleaning and Air Duct Cleaning

"Hello, We are sorry to hear about the frustration you had with our service. I am going to have a manager reach out to you right away to get a better understanding of what happened. This is not typical and we want to make sure we provide you with the best possible service. Once again, we apologize and will have someone contact you right away. Thank you!"


Barbara K.
Jun 2015
4.0
Yes, I recommend this pro
unknown

Jan Q.
Jun 2015
4.0
Yes, I recommend this pro
$99
The technician was friendly but confused about how to run the deal as I had already paid for the service thru Angie's list, so he had to call the office. He kept getting a voicemail recording and had to wait for a return call. His cleaning job appeared to be thorough, and he even put the furniture up on foam blocks to allow for better a


Response from Sears Carpet Cleaning and Air Duct Cleaning

"Hello, Thank you for choosing Sears! We were happy to see you gave us a review on Angies List but we apologize for the confusion. Our company is new to advertising on Angies List and although we are having a great experience and have found the Angies List members are great customers we are still learning about the process. We would have loved to receive an A rating from you but your B review will help us learn from our new venture with Angies. Thanks again for being a customer and we look forward to future opportunities to work with you!"


Shari T.
May 2015
5.0
Yes, I recommend this pro
We liked them. They were good. They did a good job.

MEGHAN H.
May 2015
5.0
Yes, I recommend this pro
$200
.

GRETA S.
May 2015
3.0
.

Tiffany R.
May 2015
5.0
Yes, I recommend this pro
$99
They were great.

Ali H.
May 2015
5.0
Yes, I recommend this pro
$110
.

Mary F.
May 2015
5.0
Yes, I recommend this pro
.

Brandi C.
May 2015
5.0
Yes, I recommend this pro
If they did a bad job, I would have remember so they must have done a good job.

Valerie K.
May 2015
5.0
Yes, I recommend this pro
They did it because it was under warranty with my appliances. They used to be on it when I paid for it  a long time ago for about 6 years, that it was supposed to be warrantied every 6 months to keep my warranty up on the washer, dryer and everything in the house. It used to be that if you had to pay 2 service calls a year then they were supposed to replace it but I guess for the last 6 or 7 years that I have had it, they changed the rules on this. They won't replace anything, they just fix whatever needs to be fixed.  It cost nothing because the parts and everything was part of the warranty. The poor guy had to climb up on the roof because my dryer is in an older home which has the duct going up to the roof.
Showing 1-25 of 112

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sears Carpet Cleaning and Air Duct Cleaning is currently rated 4.3 overall out of 5.
Sears Carpet Cleaning and Air Duct Cleaning accepts the following forms of payment: CreditCard
Yes, Sears Carpet Cleaning and Air Duct Cleaning offers free project estimates.
No, Sears Carpet Cleaning and Air Duct Cleaning does not offer eco-friendly accreditations.
No, Sears Carpet Cleaning and Air Duct Cleaning does not offer a senior discount.
No, Sears Carpet Cleaning and Air Duct Cleaning does not offer emergency services.
No, Sears Carpet Cleaning and Air Duct Cleaning does not offer warranties.

Contact Information

1615 Georgesville Rd, Columbus, OH 43228

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