Radon Systems

The service provided by Radon Systems was fantastic. I think that every homeowner feels somewhat tentative the first time they hire a company to provide a service; and often it isn't until after the job is completed that one knows the quality of the work -- even with the assistance of Angie's list. I bought a house in December of 2011, with a very high Radon reading; and thereupon hired a company for mitigation. Not only did this company not mitigate to an EPA acceptable level, but the owner was belligerent. At this point, Radon Systems took over. And fortunately, too, as the Radon monitor still showed that the addition to the house, which is built on a crawl space, had a very high reading, and that the main part of the house also still needed mitigation. Danny West, the owner of Radon Systems, and his team of two great guys, both courteous and knowledgeable, came out to the house at least half a dozen times, starting small (so to speak), then adding on as needed to get my house down to acceptable levels. Because Danny wanted to avoid using a larger fan, which can be noisy, he took the additional time to see if we could meet EPA standards with a smaller one. Even though, we eventually ended up with larger duct work and a larger fan, Radon Systems did not start there immediately and there was no charge for the additional work. Also, it turns out that the larger fan is not noisy, or if it is, I certainly do not notice the sound. Radon Systems did a good job and took the time necessary to do it. Even though my house was not easy in terms of mitigation, Radon Systems had the experience to mitigate successfully. As I now can compare the work of two Radon companies, I have a very good understanding of the process of mitigation. Danny's team uses a more expensive and more accurate monitor to track the daily reading and does not cut corners. It is obvious that Danny West believes in the importance of mitigation in terms of long-term health and, judging by my experience with him and with his crew, he makes sure that any house he mitigates meets EPA standards. From beginning to end of this project, it was clearly apparent to me that Danny West cares about his clients.

Radon Systems Radon Systems, was really good, came in with several men to run the pipes, did a nice neat clean installation. Very professional job, I felt really confident after talking to them that I had really improved things. They explained everything to my and what to watch for.

Radon Systems was recommended and contacted by our real estate agent to perform radon mitigation in my mother's home. The realtor said that Radon Systems was the "go-to" company for radon mitigation in Columbus and I saw that the company had a good rating on Angie's List. Radon Systems installed a vent pipe with an exhaust fan in a central closet. The installation was done with very poor workmanship; the vent pipe wasn't even perpendicular to the floor! A second installation was necessary because the radon was not reduced to an acceptable level.. During the second installation in another closet, the crew struck a water line in the floor. In the contract, Dan West had inserted a handwritten statement that he would not be responsible for damage to the pipes in the floor. When the damage was done, we were upset because we had the original drawings that showed the location of the pipes in the floor and they were made available to the crew. My brother checked the drawings and they were accurate; if the crew had consulted the drawings and measured, the damage wouldn't have been done. Knowing there was a certain amount of risk, they should have used more caution and not used a large hole saw and just started drilling. While the plumbing repair was being done, a tech from Radon Systems said that his boss was going to take care of the cost of the repair. The next day, Dan West called my brother and said the tech had no right to say that RS would pay for the repair. He threatened to prevent the closing of the sale and put a lien on the property if we didn't pay the plumber's bill of approximately 575.00. The closing of the sale was to take place the next day; we felt that we had no choice but to pay. We would definitely not recommend doing business with Radon Systems.

Service was done on time and in the time period estimated. Installer was professional at all times. System was installed to be effective and minimize any noise from the exhaust fan in the house. We were very pleased with the work.

Original Radon level was 37. After the installation the level is 0.9. They did a great job.

Radon did a fine job. They were very professional and knew what they were doing. They explained everything very well and cleaned up very well. They did the job very quickly and did a great job.

Radon Systems was prompt in scheduling a time to meet and assess the condition at my property. An estimate was provided at the time and the work scheduled less than a week after that. The workers were punctual and completed the work on the same day. Overall, it was a good experience and I would recommend them to others.

I called Radon Systems in the morning, described my problem, was given an estimate with Angie's List discount and went back to work thinking the service would be performed in a few weeks. To my pleasant surprise, when I arrived home my wife informed me that she thought she saw somebody working on the radon pump-fan on the outside of the home. Honestly, I thought they were just getting an estimate or idea about the job to be performed. But, when I went outside to check the situation out, I found an operational, brand new pump! They even fixed part of the exhaust pipe system that had broke-off years ago at no extra charge! Everything about Radon Systems from price, quality of work, and especially customer service exceeds expectations. I highly recommend this company and applaud them for the type of customer service you simply do not experience anymore.

Great overall experience...from A to Z...definitely recommend this company...good value also compared to competitors

I called to have my house tested for Radon. The lady who answered the phone was very nice and professional and the test was could have been scheduled pretty quickly. The only issue was the radon meter had to be dropped off at the house between the hours of 9-11 AM Monday through Friday. It could not be dropped off at any other time. As a result, I could not schedule the testing because I could not leave my work.

The technicians showed up at 12:50 when I thought they were due in at 12, but they were very friendly. Both the system installers and the electrician, who made sure to say goodbye before he left, were good to me and my house, careful to wear shoe booties and not make much of a mess. I would defienitely recommend them to anyone.

We finished our basement a few years ago, but never thought to do a radon test. I bought a test last year at Lowe's and it came out to 8.1 (4 is maximum recommended safe level). While the level itself didn't seem so bad and the basement is not used as a bedroom, I figured if when I go to sell the house someone will ask for a test. If I have to pay for the system, I might as well benefit from it. There aren't many radon companies on Angie's List with a history of good reviews except Radon Systems. So, I had them come out and give me a quote. The sales person showed up right on time and did a walk through. He already had the foundation layout from my house printed out and sketched up what they would do and quoted it. He was very up front and answered all my questions. Since we had our crawlspace used for storage, it took a while to get rid of what I could and move everything out. I called to see if they needed to requote (~10 months later) and they said they would still honor the original price (ask for the angie's list discount). Their schedule was very flexible about a 2 weeks out, so we set up the appt. The 2 technicians showed up right on time and were out in about 2.5 hours. They were pleasant and took their time to explain things to me before they started. We agreed on a layout that would not impact my basement layout too much. Soon after they left, the electrician showed up to wire the fan. He picked an interior outlet closes to the fan and just drilled a hole through the wall and ran conduit to the fan. He was also very personable. The test afterwards showed that the radon went from 8.1 to 0.7 and is guaranteed for 5 years.

Radon Systems is a very professional company. The price for a radon mitigation system included repeat testing after installation and a 5 year warranty. The employee who gave an estimate had great diagrams to explain how the system worked. The employee who installed the system was punctual, polite, and did not leave a mess. I would use them again.

Radon Systems installed the system exactly as recommeded in their proposal. They arrived when the said they would. Durng the installation, they consulted with us on the exact routing to be used so that the pipes would not interfere with other pipes, clothes lines, storage cabinets and the like. The had a vacuum hose operating near the site of the holes to be drilled. There was no ambient dust in the air. Nearly all the materialfrom the drill was picked up by the hose-- the little that wasn't they cleaned up by hand. I would recommend them to my friends without hesitation.

The estimator clearly had done this before and was able to size up our unusual needs very quickly. He provided an estimate with a few options. Most of our discussion was around where we could place the venting pipes. He was willing to listen to my ideas and give me pros/cons. Interestingly, the actual installers who came the following week questioned why we decided the venting on 1 system. He provided a 3rd alternative, which was $100 cheaper and improved the pipe location, as well. It went very well overall. The only complaint is had is that they accidentally impeded the sump float on one of the system, causing the pump to run for a couple of days before we realized what happened. Other than that minor issue, they would be A on quality, too.

Everyone I worked with at Radon Systems was knowledgable and very professional. They scheduled things quickly and arrived on time. They finished the job quickly and cleaned up well. I am very happy with the job they did!

No problems whatsoever and they were a pleasure to talk to on the phone.

Radon Systems told us our radon levels were 1.2 after having their system installed. But when we tested ourselves, twice, the actual level was closer to 5.0 in the bedrooms. The owner was very surprised that someone bothered to test the levels themselves post-mitigation and was defensive and obnoxious. We have a newborn in the house and it took him a month to come and remediate the system, after explaining that he would come or we would see him in court. Even then they could not get the levels lower than 3.6. I'm not saying this guy is a fraud, but you might want to check the levels yourself instead of trusting this guy.

Went very well. They provided a quick response time and were very flexible with scheduling. Received written results in a timely manner. Being a member of Angie's List saved us 15% ($22.50). That was a pleasant surprise.

I would hire them again in a heart beat. They took the time to answer all our questions. All of their employees were terrific. They were clean, neat and prompt. A++

I had a reading of 17.7 on my radon count. Four and below is considered OK. Upon their return several days later, my radon reading was 1.1. Now I feel very safe when I am downstairs.

Last week they were able to come out for an estimate within 2 days of the phone call. We scheduled them to come back 10 days later for installation. They came within their window of time. They were very friendly. One of them even noticed a problem with my water heater and showed me how to fix it! It took less than 2 hours to complete and they showed me everything they did and how to use it. A radon test was left that they will pick up early next week. The system is guaranteed for 5 years. The electrician they used was very nice as well.

They did a really good job. They were quick to respond and very nice to work with.

For the most part everything went pretty well. They were punctual and polite, the price was fair and work went well overall. The crew leader was probably the best crewleader out of all the service companies I hired to work on the house I bought last fall. He did a great job showing me the system after they completed work and the system is working great. They were close to being perfect but.... They were training a new guy who took a Radon Mitigation class that the owner of Radon Systems apparently teaches. He drove seperately and parked behind me in the driveway. I asked him to move his car because I'll be taking my son to school in a few minutes. Of course, when I'm ready to leave the car was still behind me and I had to walk around the house looking for the guy. I find him and he moves his car. As soon as I pull out he pulls into my spot. When I got back home I had to park in the street and unload my car from their. Why is the guy that is getting trained in my house, by a company I'm paying, parking in my spot? It's one thing if he was working out of the vehicle like the Radon Systems truck but he was just their observing. The other thing that really bothered me is I caught one of the workers going through my kitchen cabinets like it was his house. I asked what he was doing and he said he was looking for dish soap because my hand soap wouldn't clean as well. He was washing his grubby hands over my dishes and going through my cabinets. I should have told him to get the h*** out of my house and regret not doing so.

Well done. Professional crew. Would highly recommend Radon Systems. They are a bit higher on price than others I had quoted but they do crawl spaces (heavy plastic glued to walls with piping underneath) and came highly recommended.