Quality Air Heating and Air Conditioning

4.6(
121
)

About us

When it comes to taking care of your indoor air quality, look no further than the best HVAC team in the business. We have been working on heating and cooling systems like yours for over 30 years. We have experience servicing all types of models of heaters and air conditioning systems. Call today for a free estimate on a unit replacement!

Business highlights

Emergency services offered
42 years of experience

Services we offer

Air Cleaners, Boilers, Electric, Energy Management and Ductwork Repair and Redesign., Heat Pumps, Humidifiers, Service on all makes & models. Gas

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6121 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
2%
3
6%
2
2%
1
5%
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Showing 1-25 of 121 reviews
James L.
Sep 2021
3.0
The technician is a nice fella but the decisions they are making are not that good. They are asking me to but a new Air condition. They don't give me enough detailed description to make a decision about the repairs.
Jill C.
Apr 2020
1.0
We contacted Quality Air and Heating when we woke up to our house reading 61 degrees. We were originally clients of HHR Heating (Quality air bought them out we have been told). We replaced our heater in 2015 with a 10 year warranty parts and labor with HHR. We were quoted $200 for an emergency visit (it is Saturday), $200 every hour and they can not get any parts if needed today??? Doesn't Home Depot or Lowes carry parts? We challenged the fact we had a warranty that should still be covered under them since they bought them out and were still quoted the same. Although if we wait until Monday it would be $99 and he would need to figure out if the warranty is valid?? Seriously ridiculous! I am furious that we are receiving this treatment when we thought we had a 10 year warranty upon purchase of the heater. What a rip off!!!
Response from Quality Air Heating and Air Conditioning

"I apologize you feel that you treated unfairly, we only purchased the HHR companies customer list and phone number, we received minimal paperwork from HHR as they did not keep many records. Unfortunately the technicians on call over the weekend do not have access to warranty information from HHR customers, we have warranty records from our customers that we h ave serviced over the last 37 years we h ave been in business. Due to the covid-19 virus we are all dealing with supply houses are not open on the weekend where we can obtain warranty information and parts. Furnace parts are not available from Home Depot and/or Lowes. We are also limiting our hours to maintain the safety of our employees, and their families. We are still servicing customers. We are still servicing customers warranties fro HHR that were properly registered with the manufacturer and/ or warranty company. When you buy a warranty for a furnace/air conditioner the warranty is backed by the Manufacturer for the parts and an insurance company for the Labor. The heating and air conditioning company does not hold the warranty it is the manufacturer and/or insurance company, we then have to go back to the prospective companies to obtain reimbursement for the work that is completed under the warranty. Extended warranty companies do not cover additional costs for weekend calls they barely cover the cost to service warranty issues. Any HVAC company that is a dealer of the brand of your equipment can honor the warranty as long as it was properly registered that way you are not locked into any particular company for service as the warranty lies with the manufacturer and they want the date when the equipment was serviced.. Do you have any maintenance records for your equipment, filter changes, service cleanings, we have not been to your home since February 2019. We will call you to discuss having your equipment serviced. It's our utmost concern to take care of our customers and to maintain the safety of our employees at the same time."

DALE C.
Mar 2020
2.0
Made an appointment with this company for an estimate on furnace and a7c.Met with Co rep to get there assessment on the job. All went well. Co rep said he would email us the estimate which never came. Why is it so difficult to get companies to do quality work or any work at all? They either blow you off or take your money and do a crappy job. In this case they evidently are to good for me and don't need my money so their loss. I wouldn't let them work for me if they did it for free.
Response from Quality Air Heating and Air Conditioning

"I apologize for your unfavorable experience with our company, I will look into this immediately. this is not how we treat our customers. Unfortunately things have been a little hectic with the pandemic outbreak, but we are currently working and some staff has been working from home to maintain proper social distancing. I would like to know what happened please call me at 614-262-1818 and ask for Nick."

Scott G.
Jun 2018
5.0
Yes, I recommend this pro
$4,200
Installation went smoothly with no unexpected delays or costs. Installers were clearly knowledgeable and maintained a professional attitude while being quite friendly.
Katy P.
May 2018
5.0
Yes, I recommend this pro
The team from Quality Air Heating and Air Conditioning were great! Ryan was very keen on providing us with the best system possible and came out several times after installation to make sure that everything was going well. The pricing was fair and I feel that Ryan and QAHAC really care about their customers. I have only the best to say about the company so far, and I am happy with how the furnace operates, the installation team was fast and clean, it was all done in 4-5h. I can only recommend QAHAC to anyone that needs a furnace replacement.
Charles D.
May 2018
5.0
Yes, I recommend this pro
The sales person and I discussed the location, so everything would fit in the very large 4 season room. The aesthetics of the unit was approved by my wife. We agreed on a price and they set a date for installation. The sales person, Ryan, and the installer, Rick, showed up on the date set and on time. Ryan went right to work setting the ductless unit in the 4 season room. Rick went right to work setting up the exterior unit. Within 4 hours the job was done, cleaned up, working great and looking fantastic. A great job done with quality material and old world workmanship.
Richard S.
Sep 2017
5.0
Yes, I recommend this pro
$225
I'm on a service contract. It's about $225for two units in my house, it's not bad at all.
CANDACE K.
Jul 2017
5.0
Yes, I recommend this pro
$3,500
We had them out to do annual service and after 11 years the unit needed repairs. When they explained the diffference between repair labor and replacement labor, it made all the sense in the world to replace the unit.
Richard S.
Jul 2017
5.0
Yes, I recommend this pro
$200
I use them all the time. I have a service contract. I use them ongoing.
BEN B.
Jun 2017
5.0
Yes, I recommend this pro
$188
Called at 8AM and was able to schedule a service window of 1-4PM the same day. They called at 12:20PM to let me know the technician was on the way and he arrived a little after 1PM. He replaced a faulty capacitor, cleaned the coils, asked when the filter was last changed, and tested the input/output temperatures at the furnace to ensure everything was working properly now. Very happy to have quality same-day service by Quality Air.
AMY W.
Nov 2016
5.0
Yes, I recommend this pro
$10,000
It was a good experience in the sense that the system wasn't working when it was hot out and we called them and the day after they came out and looked at the system and got right to installing it. It was very good. They worked hard. It was one days work to get the air conditioning working and they came back to get the heating system to work. They were responsive and timely. We appreciated their work on that too. Clearly they moved around their schedule to make it happen. The people that did the work were personable, competent, and professional. We thought they did a very good job.
Michael F.
Oct 2016
5.0
Yes, I recommend this pro
.
Michael F.
Oct 2016
5.0
Yes, I recommend this pro
$90
I would use them again.
IRENE Z.
Sep 2016
5.0
Yes, I recommend this pro
Ryan, the sales person, met with me in the morning and asked to bring his manager back in the afternoon before giving me an estimate by day's end. They were creative and found a way to work in the space and give me the system I wanted. Since I would need to wait a week for the furnace to come in, Ryan volunteered to bring over a room air conditioner I could use during the heat wave. The employees arrived when scheduled, were courteous, and had the products installed in the two days they expected it to take. I was very pleased with the installation.
John C.
Aug 2016
5.0
Yes, I recommend this pro
unknown
John K.
Jul 2016
5.0
Yes, I recommend this pro
$2,500

The needed a new Air Conditioner as our old Air Conditioner unit was worn out and needed to be replaced.  We had issues with are old Air Conditioner unit not cooling the house, the unit freezing up, and loosing freon.  I called up Quality Air, I talked to Nick and Tom about options to fix existing versus go with the new Air/Conditioner unit.  We're planning on staying in the house and I chose the new unit plan.  We received a very good estimate and deal for the new A/C unit installation.  

Quality Air was out the next morning to test the existing unit and install a new unit.  Zach was on time, very professional, and performed an excellent installation and also fixed the original duct work above the furnace and made it look professional. 

The Air Conditioner has been working great.  The house is cool, stays cool, and the A/C unit isn't running all the time.  Additionally, we have a new cool thermostat. 

Thank You! 

John & Charlene


JIM N.
May 2016
5.0
Yes, I recommend this pro
$3,600
The guys from Quality Air were on time. The demo and Installation was clean and timely. I’ve used Quality Air for years and continue to be very happy with their good service.
Peter N.
May 2016
5.0
Yes, I recommend this pro
$3,700
I have used quality air for 10 yrs to service my HVAC. When I needed a new furnace I C. T 5 quotes QA were most competitive. Equipment installed next business day they arrived on time and completed. Work efficiently, sales rep came back to explain warranty etc.
Al S.
May 2016
5.0
Yes, I recommend this pro
$8,000
Excellent, polite, efficient, courteous, knowledgeable.
Harriet O.
May 2016
5.0
Yes, I recommend this pro
$3,000
Very pleased, from the sales person to the tech who installed the unit.
William T.
May 2016
5.0
Yes, I recommend this pro
$9,250
The salesman 4 workers did a great job. Installed next day because we needed air.
Stephanie N.
May 2016
5.0
Yes, I recommend this pro
$6,950
Everyone that we dealt with at quality has been top north. Very happy with the whole process from sales care to installation. Highly recommend.
Fred L.
May 2016
5.0
Yes, I recommend this pro
$10,200
.
Joseph K.
May 2016
5.0
Yes, I recommend this pro
$4,000
My furnace went out & was too costly to repair. Quality Air promptly quieted and had a team install the next day. They had good cost & customer service.
Daniel P.
May 2016
5.0
Yes, I recommend this pro
$7,786
They were quick to schedule my install and prompt received two estimates and quality air was by for the most reasonable. They were willing to answer all my questions. Even took on additional 30 min to over.
Showing 1-25 of 121

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Quality Air Heating and Air Conditioning is currently rated 4.6 overall out of 5.
Quality Air Heating and Air Conditioning accepts the following forms of payment: CreditCard
Yes, Quality Air Heating and Air Conditioning offers free project estimates.
No, Quality Air Heating and Air Conditioning does not offer eco-friendly accreditations.
No, Quality Air Heating and Air Conditioning does not offer a senior discount.
Yes, Quality Air Heating and Air Conditioning offers emergency services.
No, Quality Air Heating and Air Conditioning does not offer warranties.

Contact Information

4060 Indianola Ave, Columbus, OH 43214

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