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Phillips Basement Waterproofing Inc
Acoustic Ceiling Tiles - Install, Concrete Foundation - Repair, Engineer - Structural,
About us
Phillips Basement Waterproofing is a licensed, bonded and insured waterproofing contractor that is family owned and operated. Bruce Phillips, company owner, was born and raised in Central Ohio. Bruce started his business in 1989 and has been doing business in Columbus, and throughout the state, for over almost 40 years. We take great pride in our excellent customer service, which is our first priority! Our consistent customer satisfaction proves that we have been working hard to make sure our customers are pleased with the jobs we do. We are a member of the BIA and the Better Business Bureau of Central Ohio and offer discounts for Senior Citizens.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Basement waterproofing, and underground downspout, basement wall rebuilds, drainage systems, foundation repair, glass block and egress windows, grading and drainage., steel supports, sump pumps
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9128 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 128 reviews
Paul H.
Aug 2021
Ryan Phillips, the owner's son, came out to give an estimate on repairing a cracked bowing foundation as well as repairing water leaking into basement. He was honest and very knowledgeable on the problem and how to repair it. We decided to hire Phillips over many of the other companies that used high pressure sales tactics and had inferior products (drain pipe on top of footer/carbon fiber repairs). The work was done by a crew over two days and overseen by the owner, Bruce. They put up plastic over everything and cleaned up after they were done. They also installed new underground 4" downspout drain line. It's been about a year since the work was done and there hasn't been any leaks. Would highly recommend.
DAVID J.
Feb 2019
We worked with Ryan Phillips, the son of the founder, for the estimating and contract part of the work. He was straightforward, honest, and easy to work with. He explained the change in the code and what work would we needed. The work was done by a crew of two over two days. They took out the old bracing and installed new bracing consistent with the current building codes. That work was spread over two days so they could take advantage of better weather the first day to do the outside work (it was early December and cold). They covered all of the things we had moved to the center of the basement with plastic. When they were done they cleaned up everything and removed the plastic. They used mats on the carpet in the path to the basement to protect the carpet. The crew was very good to work with. They were efficient and worked well together. They kept us informed of when they would be there (including coming back from lunch) and were very punctual. The work was done very well. The bracing looks exactly like I expected it to after getting the recommendation from the structural engineer. The drainage pipes and extra topsoil around the foundation have really helped with the basement walls. They are noticeably drier to the touch after heavy rains, and the sump pump runs quite a bit less than it did before. Since it was December and the basement was cold, we did not repaint the basement walls at that time. We will do that ourselves in the summer. I highly recommend Phillip Basement Waterproofing and would use them again.
Response from Phillips Basement Waterproofing Inc
"Thanks for your "A" rating. We're glad we could provide you with good service. If you have any questions, please give us a call."
Kevin C.
Apr 2018
Install went great.
Amy G.
Mar 2018
Fantastic! Did everything they said they would do on time. Very clean and efficient. Professional work ethic. I love my basement now. It has been almost a year since we had this done and Evetytime I go in the basement I know it was worth every dollar!
Andrew S.
Feb 2018
A neighbor recommended Phillips based on work they did on his daughter's house. I got 3 different quotes. One company quoted 16k, while Phillips and another reputable company quoted closer to 11k. I decided to go with Phillips because they were responsive, thorough, had an excellent reputation, and a professional approach. The fact that they are booking jobs 3 months in advance says something by itself. At my request, they stopped by the week before the job to inspect the prep work that was done and give feedback if anything else needed to be done. They completed the job over the course of the week as planned, and were in frequent communication with me about my questions along the way. The ground was too wet outside for them to complete the outside underground drain portion, so they prorated the fee based on what was completed and will be coming back in a couple of months to finish underground portion.
Response from Phillips Basement Waterproofing Inc
"We appreciate your "A" rating. As a small, family business we try to get by without the high overhead costs of advertising so we rely on referrals from satisfied customers like your neighbor's daughter and reviews from people like you. We're glad we could provide you with good service at a competitive price! If you have any questions, please give us a call."
Melody B.
Sep 2017
They arrived on time and worked efficiently and in a timely manor. Things went smoothly and they cleaned up well when they were done. They were able to get around my wiring and didn't have to move my washer dryer! All my questions and concerns were answered with professionalism.
Response from Phillips Basement Waterproofing Inc
"We appreciate your feedback and "A" rating. We're a small, family business that doesn't advertise like the big companies so we rely on referrals from customers like you. If you have any additional questions about your service, please give us a call."
Andrew A.
Sep 2017
The work was excellent. They did quality work and their attention to detail was amazing. This job was quite difficult - seemingly everyday they ran into another issue that was beyond the norm, but they persevered and were still able to complete the job in the specified time (even with all the extra work that was needed). I would highly recommend this company.
Response from Phillips Basement Waterproofing Inc
"[Member Name Removed], Thank you for your "A" rating and glowing recommendation! We were glad we could help. Please call us if you ever have any questions about the job!"
John F.
May 2017
Very well. Mr. Phillips and his team arrived on time and completed the work satisfactorily. We did have a question about the system a few days after it was installed and following our phone call, Mr. Phillips stopped by to answer it to our satisfaction.
Response from Phillips Basement Waterproofing Inc
"Thank you for choosing Phillips Basement Waterproofing and also for your good review. We were glad we could help and answer your questions to your satisfaction. If you have any additional problems or questions in the future, please don't hesitate to call. Custom service is always our number one goal."
RICHARD H.
Oct 2016
I definitely needed my basement walls to be braced/reinforced after a structural engineering inspection. So I requested bids from three basement firms -- all highly rated. Ryan Phillips bid was the most competitive, but, more importantly, I felt very comfortable with his approach and with the additional issues he identified and solutions he suggested without going overboard on cost. The work was done by Bruce Phillips -- the owner -- and Andy. I couldn't be more pleased with their work. They were punctual, professional, pleasant and very efficient and competent. Bruce even went beyond the contracted work and was able to restore the blocked underground drain by replacing a short section, thus saving me hundreds of dollars over what the others were proposing. They did a nice job of cleaning up, and the finished work looked very fine. Highest recommendation.
Response from Phillips Basement Waterproofing Inc
"Thank you so much for your glowing review. Because we're a small business that can't afford to advertise like the large waterproofing companies, we need customers like you, who are happy with our work and recommend our company to others. Please let us know if we can do anything for you in the future."
Jeff R.
Sep 2016
Really well
Response from Phillips Basement Waterproofing Inc
"We appreciate your "A" rating. As a small, family business that can't afford to advertise like the big companies, we rely on referrals from satisfied customers like you. If you ever have any questions or need help in the future, please give us a call."
Joshua D.
Sep 2016
Phillips has gone above and beyond for us several times since we purchased our home last year. They made a house call to explain the waterproofing system to us when we were making initial plans for our basement bathroom. They patiently and kindly answered the (many) questions we had for them over the phone, as our bathroom plans progressed. And with our most recent water-in-the-basement problem, they came to thoroughly assess the situation and then came to correct the problem, though they had not caused it. Within a couple of hours they had corrected the plumber's errors and our waterproofing system was functioning smoothly again. Phillips handled each aspect of this job, as well as our other interactions with them, with the utmost courtesy, respect, professionalism and kindness. We cannot recommend them enough, and are anxious to enjoy our once-again-dry basement.
Response from Phillips Basement Waterproofing Inc
"Thank you for your "A" rating! We are glad we could help, more than once, and that you were happy with our service. If you ever have any questions or need help in the future, don't hesitate to give us a call."
Paul F.
Apr 2016
Ryan initially came out to give us a quote which was the most honest quote i think I have ever received. I had at least 4 other providers tell me i had to have a drainage system installed. Ryan was the only one to point out that the basement already had a drainage system in place, but due to other issues with gutters and grading it was making it h****** the system to keep up.
We needed to have the walls braced and while some competitors wanted us to use carbon fiber, Ryan showed us how carbon would not fix our issue at hand. They installed 17 steel beams, They day they came to install I asked them about block windows and Bruce the owner said if i wanted them installed He would stay up late and make the correct sizes.
The next day they finished up and cleaned up very nicely, I can honestly say I loved everything they did for us and are the most honest company i have dealt with. Thanks again to Ryan and Bruce and the entire crew
We needed to have the walls braced and while some competitors wanted us to use carbon fiber, Ryan showed us how carbon would not fix our issue at hand. They installed 17 steel beams, They day they came to install I asked them about block windows and Bruce the owner said if i wanted them installed He would stay up late and make the correct sizes.
The next day they finished up and cleaned up very nicely, I can honestly say I loved everything they did for us and are the most honest company i have dealt with. Thanks again to Ryan and Bruce and the entire crew
Response from Phillips Basement Waterproofing Inc
"Thanks so much for your glowing review! We pride ourselves in being absolutely honest with every customer and believe that is why much of our business is from referrals from satisfied customers like you. If you ever have any questions about our work or if we can be of service to you in the future, please let us know."
Rene P.
Feb 2016
unknown
Response from Phillips Basement Waterproofing Inc
"[Member Name Removed], Thank you for your wonderful review! We are happy we could help you once again and that you were satisfied with our service. If you ever have any questions regarding the work we did or need help in the future, please give us a call. We do almost no advertising so we rely primarily on repeat and referrals from satisfied customers like you!"
Carol D.
Jan 2016
unknown
Response from Phillips Basement Waterproofing Inc
"Thank you for your "A" rating! We are glad we could help and that you were happy with our service. If you ever have any questions or need help in the future, please give us a call."
Jean D.
Nov 2015
unknown
Response from Phillips Basement Waterproofing Inc
"Thank you for your review! We are so glad we could help and that you were satisfied with our service. If you have any questions or need help in the future, please let us know."
Bryan P.
Aug 2015
The work was performed exactly as described. It looks great and they were fast and cleaned up well!
Response from Phillips Basement Waterproofing Inc
"Thank you for your review! We are glad we could help and that you were happy with our service. If you ever have any questions or need help in the future, please give us a call."
PHYLLIS D.
Oct 2014
unknown
Julie V.
Oct 2014
They were prompt,courteous, professional, and did a great job. Would highly recommend them.
Deborah V.
Aug 2014
We talked to a couple of rel estates agents and one of them recommended them that s why we went with them. They are great it s a family company and they have been operating for thirty eight years, I actually met Ryan himself and he quoted every thing and told us what he was going to do certain things and at this point we are going to live the contract to them. because there is going to be some destruction of the dry wall.They have been very quick at responding. I have nothing bad to say about the guy and the company and I am pretty sure when the tie comes we are going to put the contract to them.
Guy N.
Aug 2014
They did a good job at the price that they estimated. Their price was 1/3rd of one of the two people that's on Angie's List. The previous owner had taken it upon himself to put in the drain tile. He was a complete idiot. He jack hammered down and put in the pipe and then filled it up with concrete. Before he filled up the concrete, he took the jack hammer and put extra weep holes on the inside of the wall that's made of Hollywood blocks. He jack hammered holes in that. But when he poured in the new concrete, it filled the holes back up. It worked for a long time, but about two years ago the water stopped flowing into the sump. So I had a plumber who used to work for Gand M plumbing, but he has moved on. He said that I need to get a hold of people that can do drain tile water proofing work. I called up one of the two in Angie's List. They gave me an original estimate of $24000. Phillips ended up costing $8000. Also the pipe is laid in the grooves that are in the foundation of a house to start with. Those pipes have holes half way up, where the water that comes from the rain and comes inside your block flows down into those grooves, the trench and then flows into the holes half way up in that pipe. That pipe being on an angle, lets the water flow into your sump pump. To enable the water to flow from the wall to the pipe, you need gravel and the water flows through the interstitial spaces. That's the tiny spaces in between the gravel. But Phillips uses polished spherical gravel. It's about 5/8th of an inch diameter, spherical gravel. So by it being spherical, there are consistent interstitial spaces so the water can flow. But if you just use the cheapest gravel you can find, there is a good chance it'll plug up. So that took a lot of thought and professional integrity to do that because that spherical gravel has got to cost more than the cheap stuff. So you're really getting something for your $8000. They did a lot of work. They did it quickly and professionally. Not a drop of water has gone in my basement since they did it. They set a date and they stuck to it. They showed up on time. The people next door to me had them do their house about 15 years ago. I went next door and asked them to show me exactly what had been done, so I could try and get some idea of what they're going to do and if they made sense and ask if there were any problems and there weren't.
Jennifer K.
Jul 2014
After calling around for estimates, I hired Phillips. The price was much lower than the competition. The crew arrived on time and immediately got to work. They put in 6 braces, cutting into the concrete floor so the braces were stable and anchoring them at the top with super heavy-duty bolts. The work passed inspection with flying colors. Everyone was personable and professional, but focused on completing the job. Perfect job, very satisfied, no complaints or problems. Would definitely use Phillips again and recommend them to others.
Debbie R.
Jul 2014
unknown
Greg W.
Jun 2014
The crew was great! They were informative throughout the process to appropriately manage my expectations. We have had great deal of rain recently and there has been absolutely no issues with water or moisture in the basement.
Jill J.
Jun 2014
They were great to work with, kept me updated, very clean, prompt and were done in a timely manner. I felt the price was reasonable and they were very professional.
Julian C.
Apr 2014
They do good work and I recommend them to somebody. They are super nice. They were recommended to us by a family friend, Bruce is the owner and he is friendly. He is top notched all the way through. They were here early and came exactly when they said they will do. Everything was great.
Licensing
State Contractor License Requirements
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FAQ
Phillips Basement Waterproofing Inc is currently rated 4.9 overall out of 5.
Phillips Basement Waterproofing Inc accepts the following forms of payment: CreditCard
No, Phillips Basement Waterproofing Inc does not offer free project estimates.
No, Phillips Basement Waterproofing Inc does not offer eco-friendly accreditations.
No, Phillips Basement Waterproofing Inc does not offer a senior discount.
Yes, Phillips Basement Waterproofing Inc offers emergency services.
No, Phillips Basement Waterproofing Inc does not offer warranties.