Pet Suites Pet Resort & Spa

Excellent Staff is caring, responsive, and communicates well. Prices have been increasing but that is a reflection of corporate management not the individual facility.

Excellent. Consistently excellent experience with boarding - have been using this service for several years.

They boarded our two cats while we went on vacation.

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It was expensive. They keep the front very clean. It is tidy. They are friendly to the animals. It is reasonable and reliable. If you call the day of they probably will not get you in for Christmas but if you call two weeks and plan ahead they will get you in and your dog will come back tired and happy and that is good with me. I give the dog a bath when I get home but they are in group play. You can buy a bath if you like.

It went very well

They do an awesome job! My dog loves going every day.

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It went really great.  They did a really good job.  They worked with my 9 month old puppy and did leash training and potty training.

They give good service and have a good attitude. It's very clean.

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We use them all the time. Their rates are pretty much the going rate. It's very clean. It's a brand new facility. The staff really takes care of your pets. They don't only just feed and water and take them out, they also monitor any issues your pet may have. Our dog will once in awhile have seizures, so they put him up closer to the front, where they could see him when they walk by and monitored him.

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We've used them on two occasions at least. The dogs come back when they are clean.

Calling them a kennel doesn't really do justice to the service they provide. I checked the facility out before taking my dog and was very pleased with how clean, spacious, and well lit the facility was. I've taken my dog there several times and I've always been happy with the care she receives. In addition to regular potty breaks, you can schedule playtime for your pet, either with other dogs or by themselves with one of the staff; they have a pool so the dogs can play in the water during the summer. They even have bird feeders set up outside the windows of the cat boarding room so they have something to watch. They seem to think of everything.

We were in need of a boarder for the weekend on short notice. Our regular boarder was full up, so I started looking on line and found Pet Suites of America. Cathy was very helpful on the phone and I went out to see the facility since they had an opening. I was very pleased with the set up of the facility and the tour. It is light, clean, and airy. Most kennels I've seen are dark, closed in, and dreary looking. I felt very comfortable using this facility. The town home we reserved included a two hour group play time which made the cost right in line with another boarder facility we use with a similar set up. Cathy told us about the online coupon for first time boarders which allows for one free night, so we boarded for two nights, but only paid for one. Our pups seemed very happy when we picked them up and were very calm on the ride home. Everyone with whom we had contact were extremely professional and personable. Although our regular boarder is 10 minutes away and this one is 30 minutes away from our home, it would be worth the extra drive to use them again. I would feel very good leaving my pets in the care of this facility and their people based on my first experience with them.

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The staff is very efficient and friendly. The facility is very clean and always smells fresh. Ellie loves her family and home but she always does well when I take her for boarding. She loves her playtimes and is happy to visit with staff and other boarders. She is tired when she gets home from having fun and that makes me feel confident in the care she gets.

It is a very clean, open place. The people are very friendly and professional. They do a great job and they are reasonably priced compared to everybody else. They call me when my animal is finished so I know when to come and pick him up, but I don't have to rush in to do that.