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Ohio Residential Door LLC

Garage Doors

About us

Owner operated. No subs. Competitively priced. Travel charges may apply. Service charges apply. Available weekdays,evenings and Saturday.

Business highlights

18 years of trusted experience

Services we offer

Install & repair residential garage doors & garage door openers.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 26 reviews

Barbara C K.
12/2016
5.0
garage doors
  + -1 more
He explained everything incredibly well, was very patient and just an extraordinarily nice person to have in my home. He is absolutely terrific. I couldn't be more pleased with him and the price was great as well.
Description of Work: He replaced a garage door opener and also gave me extra things like an outdoor keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Lee J.
12/2016
5.0
garage doors
  + -1 more
Exceptional. If you don't hire Craig for your garage door/opener repairs and/or replacements... you will may very well come to regret that decision, IMO. Best. Contractor. EVER. Thanks Craig! We will be back in touch in the spring.
Description of Work: Replaced garage door opener and associated hardware/wiring/parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Lee J.
12/2016
5.0
garage doors
  + -1 more
Highly recommend. Very professional and did an excellent job.
Description of Work: Garage door and opener replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie N.
02/2016
5.0
garage doors
  + -1 more
Very prompt and courteous.
Description of Work: Door was previously installed by Ohio Residential Door. I was having a slight problem with the door not always opening with the outside remote panel. They immediately came and informed me that I needed a new battery in the outside security panel. They put the new battery in, no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie N.
01/2016
5.0
garage doors
  + -1 more
Very professional and friendly representative of the company. He went through all instructions with us and made sure that we understood the everyday operation of the door. We had a slight problem a few months later and called him. He came over that evening. It was simply a matter of us not replaceing the battery in the outdoor access panel. He replaced the battery (no charge) and even oiled a few squeaky hinges. Excellent service.
Description of Work: Installed a new garage door and completely removed all debris from the old door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Matt J.
08/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Craig is awesome! Very responsive, knowledgeable, and helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew N.
06/2015
5.0
garage doors
  + -1 more
I got quotes from Craig and one other provider to have two overhead doors replaced at my house and to have one motorized door opener installed. Craig's quote was significantly lower, and he was clearly much more knowledgeable in his trade. He completed all the work in a single day. After inspecting the work, I requested that two very minor modifications be made. Craig was back the next day to make the changes. He did not request any payment whatsoever until I was satisfied with the work (this is very important to me when having work done). I would HIGHLY recommend Ohio Residential Door LLC (Craig Hoy) to anyone looking to have their overhead doors replaced. See photos for before and after images.
Description of Work: Removed and replaced two single car overhead doors, rails, and extension springs. Replaced with two new CHI overhead doors (#2283), rails, and torsion springs. Installed one liftmaster chain-driven motorized opener with two remotes and keypad. Price included disposal of existing overhead doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,635

Elizabeth U.
06/2015
5.0
garage doors
  + -1 more
I was very impressed by Craig. I left him a voice mail, and he called me back, first thing in the morning. He was right on time for my afternoon appointment. My garage door is a super heavy, solid wood door and was impossible to open, due to a broken cable. I have had my door serviced before, but lucky for me, this time around I selected Craig. Craig is very knowledgeable about garage doors, door openers and safety features.. He reset the pressure of my door, which was cranked really high. A safety issue, especially if a child would try to ride it. So now, if you hold onto the door with about 10 pounds of pressure, it will stop. Plus, he educated me about how the stops for the door works and suggested what to look for in our next door opener. Craig replaced the garage door track wheels, now our rollercoaster sounding garage door is silienced. It is amazing how the door glides open and close...so quiet, so smooth. What I really appreciated were his bi-annual maintenance tips that I can do myself, and why it would help prevent maintenance calls. He is definitely on my list to recommend to people.
Description of Work: He repaired my broken garage door cable, replaced the garage door track wheels, and tightened and lubed up all the important moving parts. Such a huge difference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

HOWARD H.
04/2015
5.0
garage doors
  + -1 more
Highly recommended! Craig (the owner) arrived on time and completed the work quickly at a reasonable price. Quoted a very reasonable price for replacement when I need it. No sales pressure. A really nice and clean-cut gentleman.
Description of Work: Repaired broken cable and rebalanced garage door .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lisa R.
05/2014
5.0
garage doors
  + -1 more
I have used Craig for other handyman type work and he is always professional, responsive and completes the work with a high degree of quality. I called him for this project and he came over right away to do a design for a non-standard sized doorway of cement block to close it off with a dutch door. I am only planning to use this room for minor purposes, so wanted to keep the cost down as much as possible. Craig always keeps that in mind, without sacrificing quality. He drew up a design for a dutch door with a sidelight of glass. The design was completed as expected and within his estimate provided. I am very happy with the result and will use him again in the future. As Craig says, if he can't do the work, he'd at least like the first opportunity to turn it down.
Description of Work: Enclosed a doorway in basement to close off a little room - included a glass side panel and "dutch door".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$567

Leslie N.
09/2013
5.0
garage doors
  + -1 more
Installation was excellent. Quick and efficient work. A few months later we had a small issue with the key panel on the outside of the door. It was not working. I called him, and he came over IMMEDIATELY. It actually was my fault. I needed to replace the battery in the key pad, but he did it for me with no additional charge. Highly recommend this business.
Description of Work: Installed completely new door. he removed the old door and completely hauled it away. No mess left at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Bradley B.
07/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: I needed a garage door fixed after the general contractor doing other work botched the job. Not only did he not install the proper hardware that came with he door (an overhead torsion bar apparatus), but he replaced just one of the two existing springs and cables and not the other. The result was a new door and tracks that put way too much strain on the electric opener drive and motor, but also never closed even with the ground. I called Craig based on a referral from a trusted neighbor. Craig was out late the same day (he lives nearby), looked things over carefully and gave me some options. He recommended redoing he installation because one of the two tracks was installed higher than the other and the door was engineered for the mounting hardware it shipped with, only some of which was actually installed. Craig called back a couple days later with the costs for the needed parts and gave me an estimate. We scheduled the appointment over the phone at that time. He arrived right on time, even calling ahead to confirm when he would be there. He had everything he needed, did a very professional job, went over everything he did and even cleaned up the area when finished. And not a dollar more than his estimate! My garage door now runs smoother and quieter than before and finally sits flush with the ground. I cannot recommend Craig strongly enough, as he did excellent work at the stated cost and on time. Hope I don't need any garage door work for many years, but when I do I will not hesitate to call Craig again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kimberly H.
01/2013
5.0
garage doors
  + -1 more
We enjoyed working with this company. The gentleman who owns the company installed our new garage door. He was very professional, very punctual and his prices were on the low end of estimates we received.
Description of Work: Installation of a new garage door with accompanying hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Eric L.
01/2013
5.0
garage doors
  + -1 more
Excellent. Prompt reply to service request. Performed work in very professional manner. Once qork was done explained everything done as well as preventative maintenance that can help.
Description of Work: Garage door torsion spring replacement and overall service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kurtis F.
06/2012
5.0
garage doors
  + -1 more
I live in a condo complex and like many mass builds, they tend to use sub standard materials. I noticed one day that a screw came out of my door. I put it back in place and it happened again, so I went to Home Depot to get a washer and nut to prevent it from coming off. It then ripped the hinge from the door. This happened at the other brace as well, so the only thing holding the door panel on the track was the wheel and half the hinge. I asked around and a friend recommended Craig with Ohio Residential Door. He was able to meet me literally the next day. He was AWESOME. He walked me through what was happening and told me the challenges with the door. He then told me how we could fix it, but also gave the option for a new door. I mean, I could literally tear the old door with my bare hands (and while I'd like to think I am super strong, I'm not THAT strong). What I appreciated about Craig was he never pressured me into a new door. In fact, he called the next day to make sure that's the option I wanted to pursue because he didn't want his recommendation to seem like a high pressure sale. He completed the work in one day BY HIMSELF. He also talked to my elderly neighbors - and THEY raved about him. They told me - that was the nicest guy ever. And he really is. I can't say enough about Craig - professional, competent, and put in a really nice door. It is obvious the door is better quality than my old door - much sturdier. Craig followed up the next week just to make sure that the door was working properly and that I was satisfied. I would recommend Craig and Ohio Residential Door 100x over.
Description of Work: Installed a new garage door and spring system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

CHERYL S.
01/2012
5.0
garage doors
  + -1 more
He did a great job. He is the only service provider I could get a hold of. He even called to follow up. He came out the same day that I called.
Description of Work: He did garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth B.
12/2011
5.0
garage doors
  + -1 more
I met Craig Hoy when I had my knee replaced; his mother was my roommate. He said that he was going to start a garage door business. I did not know until he came out that he was on Angie's List. He did an excellent job. He took care of everything that needed to be taken care of. I spent about $200 on the service. I liked him as a person because of which, I went back and dug out the information when I decided to get the work done. He is very personable. I just got the sense that he would be good at what he did and that he would be honest about what he did. He was reliable and timely; he came out when he said he would. He was not late. He kept the appointment, looked it over, and did the work. We did chat a while, but he did not spend time talking on the job. He was professional. I think his price was good; I did not compare his price with other companies. I would use his services again.
Description of Work: I used Ohio Residential Door LLC to fix my garage door, nine months ago. He fixed the spring that was causing problems. I am not sure if he rewound it or not. He just adjusted it because it was not installed properly when I got it. He added the touchpad on the outside of the door. He got me new remote buttons as I had dropped the old ones. He also got some new garage door openers.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark R.
12/2011
5.0
garage doors
  + -1 more
Our garage door opener quit working one day (turned out it was about 17 yrs old!-- we've been in the house 3 years), so I looked up companies and found Craig, who actually lives one block away from us! I called on a Monday, and he managed to squeeze us in for an assessment by the end of that day. He had a look at the door springs, too, noticing they could use some serious adjustment. He explained the relative merits of different door openers, showing me the model he would supply but pointing out I could get something cheaper at a store. It was fine w/ him if I wanted to go price-shopping and/or buy the opener myself. I thought the product he supplies looked great, much better than the typical opener (e.g., the track is one solid piece instead of 3, typical of models sold in stores) and with more features, for only a little more $. I don't have a lot of time for this kind of price comparison, and was happy to go w/ his product. He already had a full schedule for the week, but promised he'd keep looking for an opportunity to fit us in. He actually called the very next evening, to try for Wed. a.m. first thing, but we were out and didn't get the msg in time. He did try again and we scheduled for late Thurs. afternoon. The door springs were a bit of a pain to adjust; he ended up being here about 2-1/2 hrs, only because he was bending over backward to get everything right. The new opener is terrific, we love it; came w/ two car remotes *and* an outdoor keypad which he mounted on the garage door frame. It has several great security features as well. We noticed by the next day that the door was slightly out of whack after a few uses-- one side higher than the other, probably because of the old door springs. Craig had already called to make sure everything was OK, so I called him back and he came out pretty quickly-- within a day, I think-- to work on the springs some more, at no add'l charge. He made another follow-up call a week or two later, too. If the old garage door breaks down before we get around to replacing it :-), we'll definitely call Craig. Great guy, great work!
Description of Work: Replaced garage door opener & adjusted garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Martha T.
11/2011
5.0
garage doors
  + -1 more
Great - I could not be happier with his service and his knowledge of what he was doing.
Description of Work: Came out & gave an estimate. Ordered Door - within 1 week door was installed, old door taken away - all in a day. Great Job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$786.5

Richard B.
05/2011
5.0
garage doors
  + -1 more
We set a time and he arrived early, got the problem solved and general service complete in a few minutes. Very knowledgeable and professional - nice guy. I was completely satisfied and would recommend him highly.
Description of Work: Our garage door was getting stuck and wouldn't close without manually pulling it. I delayed calling for service because of concern about the expense, but finally called Craig because he was close and lots of good reports.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol H.
01/2011
5.0
garage doors
  + -1 more
Yesterday evening one of my garage door overhead springs broke. I phoned Craig Hay and interrupted his dinner. He kindly agreed to come out to my house that same evening and help me get my cars out of the garage (so my wife and I could get to work in the morning). He inspected and determined the parts that were needed to do the required repairs and he clearly explained what needed to be done and provided a very accurate estimate of what it would cost. Mr. Hay showed up the next morning and took care of the problem. In addition to doing the required repairs he balanced the door, lubricated all of the moving parts, and optimized the settings on my garage door opener. He educated me on what I could do to keep the door functioning well in the future. Following the repairs the door is operating better than at any time since I have owned my house and better than any garage door on any home that I have ever owned in the past. If I ever have another problem with my garage door I would not hesitate to use his services and I would recommend him without hesitation to family or friends.
Description of Work: Replaced the broken springs on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Paul L.
07/2010
5.0
garage doors
  + -1 more
From start to finish the process went very well.
Description of Work: Our garage door cable broke. I called Craig on Friday and he was able to make time to come out to our house on Saturday. Craig was there on time, replaced the cable and added saftey wire so in the future if the cable were to break the spring would not fly off and damage something in the garage. Replacing the wire was not an easy task because the garage is old and hardware somewhat dated. A new mounting frame was required because the old one broke as the high tension spring flew across the garage. A week later, Craig gave me a follow up call to see how everything was working. I would recommend Ohio Residential Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Teresa A.
06/2010
5.0
garage doors
  + -1 more
I accidentally left the garage door open and it was really hot outside. So I pushed the button to close the door. Then I heard something pop really loud and it sounded like a part flew up and hit the ceiling. The next thing I know a wheel was off the track on one side and the garage door was crooked (up on one side, down on the other)! I tried to put the wheel back on track to no avail. This was on a Saturday afternoon, so when I looked for places to call, most of them were already closed. Ohio Residential Door LLC happened to be the first one that was still open and it had a couple good reviews. So I gave Craig a call. Craig made it out and completed the job within 2-3 hours from my phone call. After he left it was in better shape than before he came out! Because he did some extras that he didn't have too, like adjust tension and fix a bad connection on the wall switch. It's so nice now. Much easier to open and close the garage door and the light switch works! I will definitely consider buying from them if I ever need to replace my garage door.
Description of Work: Put a wheel back on the track, replaced a snapped cord on one side of the garage door, re-aligned the door, adjusted the tension on the chain, put a brace on the garage door opener (the part that pulls the chain), and fixed a loose connection in the wall switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

DR NORMAN S.
03/2010
5.0
garage doors
  + -1 more
He installed the door as scheduled with great attention to details. He even repaired and painted some of the the broken wood trim around the door and cleaned his finger prints off the door at completion. Everything works perfectly and the door looks terrific.
Description of Work: Craig Hoy brought us samples and photos for a new double wide garage door for our UA home. The price was excellent, our recent past experience with the company was excellent, and we gave him the OK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$956

DR NORMAN S.
03/2010
5.0
garage doors
  + -1 more
Then I found Ohio Residential Door LLC on the list and called about my problem. Owner/technician Craig Hoy responded immediately, arrived within an hour, quoted me a very fair price, explained what he will do, fixed the problem quickly and also checked all garage door adjustments. He was very professional, friendly and efficient as he provided excellent service. Now I'm contemplating buy a new garage door from him. I recommend him highly.
Description of Work: Our garage door was knocked of its track and got stuck half way closed. I called a few companies I found Angie's list and called them for immediate (emergency?) service. I was told I'd have to wait until the next day or later and I was quoted very high prices for emergency service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
    • 2

Contact information

1191 Shady Hill Drive, Columbus, OH 43221


Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Ohio Residential Door LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Ohio Residential Door LLC accepts the following forms of payment: Check
Yes, Ohio Residential Door LLC offers free project estimates.
No, Ohio Residential Door LLC does not offer eco-friendly accreditations.
No, Ohio Residential Door LLC does not offer a senior discount.
No, Ohio Residential Door LLC does not offer emergency services.
Yes, Ohio Residential Door LLC offers warranties.
Ohio Residential Door LLC offers the following services: Install & repair residential garage doors & garage door openers.

Contact information

1191 Shady Hill Drive, Columbus, OH 43221


Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM