Ohio Fireplace Pros

We had water coming in around the chimney in our home..We contacted this company the owner Ken Lemmons came out quoted $2300.00 in repairs to fix the problem.. We have contract stating exactly what needed to be preformed..After repairs were supposedly completed on Oct 8,2018 we had a big rain the last week in Oct and the chimney was leaking worst than before.. We called, he argued, and claimed we had the repairs done early in the summer, he did everything he was supposed to and we need to call someone else. We asked him to come out and look at the water problem he said he would be here in couple hours and never showed up and will not return any phone calls..We did have someone come out and discovered he did not make the repairs as contracted.. what little he did were not done correctly, He was suppose to fix all cracks and re-motor, replace the cap he did not do this, he used some synthetic appoxy to fill some areas, And spreed something over the top, He was suppose to seal the entire chimney, he half sprayed some of it and we are left with big runs down our beautiful stone and minimal coverage. He was supposed to remove old caulking around the flashing make any repairs and re-caulk he did not do this either he sparsely slapped incorrect caulk over old caulk..I have attached pictures and a copy of the contract below..We have been scammed out of $2,300.00 on a recommendation from Angie's List

We had water coming in around the chimney in our home..We contacted this company the owner Ken Lemmons came out quoted $2300.00 in repairs to fix the problem.. We have contract stating exactly what needed to be preformed..After repairs were supposedly completed on Oct 8,2018 we had a big rain the last week in Oct and the chimney was leaking worst than before.. We called, he argued, and claimed we had the repairs done early in the summer, he did everything he was supposed to and we need to call someone else. We asked him to come out and look at the water problem he said he would be here in couple hours and never showed up and will not return any phone calls..We did have someone come out and discovered he did not make the repairs as contracted.. what little he did were not done correctly, He was suppose to fix all cracks and re-motor, replace the cap he did not do this, he used some synthetic appoxy to fill some areas, And spreed something over the top, He was suppose to seal the entire chimney, he half sprayed some of it and we are left with big runs down our beautiful stone and minimal coverage. He was supposed to remove old caulking around the flashing make any repairs and re-caulk he did not do this either he sparsely slapped incorrect caulk over old caulk..I have attached pictures and a copy of the contract below..We have been scammed out of $2,300.00 on a recommendation from Angie's List

They showed up, suggested I spend $6000. on a new gas log system and charged me $150. for the visit. Looked at the fireplace from across the room, never even inspected it or anything. No services received. A real company came in and fixed it perfectly for $229. a week later. I felt scammed, so I called Fireplace Pros to explain how I felt. I was promised my $150. back and they seemed to agree I got nothing for the $ I paid. The guy in the background of the call was all grumpy and horribly rude. Called them twice to remind them of the refund promise and still never got my refund. Still have no idea what I paid for. Such a scam. Buyer beware.

Very , very, happy!

They did what they said they would for the price they quoted. Excellent work!!!

Kenn and his team did a great job. They needed to install an extension to the gas line in the basement and drilled a new hole for the line into the firebox. They didn't leave until the unit was fully installed and operational, and all debris was cleaned up.