Family-owned & operated for over 80 years. We protect your property, health and food each day and every day. BBB Accredited Business for over 50 year with an "A+" rating.
Residential and Commercial Pest & Termite control and prevention. Wood destroying insect reports for real estate transactions.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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85% | ||
8% | ||
3% | ||
2% | ||
1% |
"Hi [Member Name Removed], I am very sorry you are not happy with our service. We do offer heat treatments and chemical treatments for bed bugs as listed on our website. The generator on our heat trailer is currently being worked on therefore we are not able to offer our heat treatments at this time until it is fixed. We quoted you our chemical treatment as an alternative and you authorized our service. The chemical treatment does work and does kill bed bug eggs. One product we use is called Temprid and this is listed from the manufacture "Temprid FX's dual-action formula is effective against all strains of bed bugs, even killing eggs and newly-hatched nymphs. It doesn't stain, has minimal odor, and is safe for use on virtually any surface found throughout your home." Once again, I am sorry you are not happy with our service. We do our best to make sure our customers are treated properly and are satisfied with our services. I am confident our treatment would have worked as we perform a lot of them successfully."
"Hi [Member Name Removed], The service program you selected does offer free call back services if needed with in 60-days. You mentioned you called for a free call back service 2 weeks after the 60-days expired. Please call me so I can understand the insect issue you are experiencing and I will send someone out to address it for you. Thank you, Andrew - Owner 614-294-6311 ext. 11"
"Knowing the urgency of the problem with stinging insects inside of a house and the fact that we are only in Chillicothe twice per month we told the homeowner it would be in her best interest to contact another company at this time or purchase some insect light traps that will help collect the yellow jackets. Yellow Jackets inside of a structure during late fall if very difficult to pinpoint and treat effectively with one service. It would not be cost effective for us to travel to Chillicothe if several treatments were required. We were just being honest and trying to save the homeowner money buy recommending a local company for this particular service. I am sorry she is upset and gave us a bad review. Please know that we were only acting in your best financial interest."
They're people are very knowledgeable.
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