We were going to hire them till we starting reading about all there issue and problems. When we asked about these issues we found they turned really nasty towards me.

Nitro Restoration Inc. promised us everything. They didn't show up on time and for days and weeks didn't clean up. Took our material that was supposed to be for our home and used it on another house. Went in our house without permission. Took our money.

They actually said that the Red Cross told them to show up after the fire, which I didn't really believe. They wanted to do the remodeling but we told them no. We didn't get a good feeling from them. We didn't believe the story about the Red Cross but they did a fine job for what we asked them to do. They wanted to do more work and we said no. We didn't trust them. The price was covered by insurance. They came out and worked pretty quickly. They came without us even calling them. It was a really strange situation. We have some friends that are in the remodeling business and they told us to expect somebody to come in a white van and sure enough they came after the firefighters left. We didn't think they were very professional because they just showed up and we didn't appreciate them lying about the Red Cross sending them out. We had never contacted them ourselves. We would absolutely not use them in the future.

They provided a 25 page estimate. I tried other places to get back with me for the estimate and this company called me back right away. They went out and were extremely prompt to the property and I got the estimate the day after they went out. They have been very professional and I would not have any reservation about using them.