Muetzel Plumbing, Heating & Cooling

CALLED 1/2 HOUR BEFORE APPOINTMENT AND WAS WAITING FOR ME AT MY HOUSE. THE TECHNICIAN HAD TO LEAVE BRIEFLY TO PICK UP A PART BUT WAS BACK WITHIN 15 MINUTES TO COMPLETE THE WORK. VERY PROFESSIONAL & COURTEOUS.

THE TECHNICIAN WAS VERY NICE. I THOUGHT THE PRICE WAS A LITTLE HIGH, BUT DIDN'T HAVE ANYTHING TO COMPARE IT TO.

DAVID THE PLUMBER WAS RATED FIVE STARS WHAT I CAN SAY. EVERYTHING WAS GREAT. WHAT WONDERFUL COMPANY TO DO BUSINESS WITH!

THEY WERE PROMPT AND PROFESSIONAL, AND SEEMED TO KNOW WHAT THEY WERE DOING. THEY ESTIMATED THAT IT WOULD BE AN 8 HOUR JOB, BUT IT ONLY TOOK 4. OVERALL I WAS VERY SATISFIED. I WILL HAVE TO SAY THAT I CALLED AGAIN FOR A JOB ON ANOTHER PROPERTY. I'VE CALLED THREE TIMES IN A WEEK TO GET SOMEONE OUT TO GIVE ME AN ESTIMATE. I'M STILL WAITING FOR A CALLBACK. IF THEY EVER DO CALL BACK, I WILL BE SURE TO LET THEM KNOW THAT THE JOB WENT TO ANOTHER COMPANY AND THAT THEY MISSED OUT ON MY BUSINESS.

THEY WERE ABLE TO COME RIGHT AWAY. HE LEFT ME WITH A BETTER SET UP THAN I HAD BEFORE. HE WAS EXCELLENT AND THE SERVICE WAS FLAWLESS. I WOULD RECOMMEND THEM.

JAY, THE PLUMBER, WAS AT MY HOUSE WITHIN AN HOUR AFTER I CALLED FOR SERVICE, BUT HE NEEDS TO IMPROVE ON BEING POLITE. I'M NOT SURE ON THE PRICE, BECAUSE IT'S BEEN A LONG TIME SINCE I NEEDED A PLUMBER.

VERY POLITE. ON TIME. KNEW HIS WORK. FIXED THE PROBLEM AFTER WE SNAKED THE DRAIN FOR 50 FEET ! -- ON A SATURDAY.

WE CALLED MUETZEL, AND THE TECH SHOWED UP WITHIN AN HOUR. THEY DID GREAT WORK, AND THE TECH WAS VERY FRIENDLY AND HELPFUL. I WOULD HIRE THEM AGAIN FOR FUTURE WORK.

BOTH OF MUETZEL'S SERVICE PERSONS -- ONE FOR THE KITCHEN SINK ISSUE AND THE OTHER FOR BOILER SERVICE -- WERE ON TIME, PROFESSIONAL AND EFFICIENT. NOT THE CHEAPEST, BUT IN TOTAL, AN EXCELLENT VALUE FOR SERVICE.

ON TIME AND POLITE. JUST RECEIVED AN ESTIMATE FOR FUTURE WORK. WE WILL HIRE THEM WHEN READY.

I HAD CONTACTED OTHER PLUMBERS AND THEIR PRICES WERE RIGHT IN LINE WITH THE OTHER QUOTES I RECEIVED. THEY WERE COURTEOUS AND VERY CAREFUL NOT TO DIRTY MY CARPETS. THE TWO PLUMBERS WHO CAME WERE VERY POLITE AND TRIED VERY HARD TO ACCOMMODATE MY SITUATION.

MUETZEL'S PLUMBER WAS POLITE, COMPETENT AND EFFICIENT. HE REPAIRED SOMETHING THAT ANOTHER PLUMBER SAID COULDN'T BE REPAIRED! WE WERE VERY PLEASED.

VERY EXCELLENT QUALITY. ANOTHER COMPANY WHO DID SOME DRAIN CLEANING SAID THAT MY PLUMBING WORK WAS DONE EXCELLENTLY, ESPECIALLY THE BRACING AND SOLDERING WORK. I WOULD RECOMMEND THEM TO ANYBODY.

I GOT AN OTHER ESTIMATE FOR 1/2 OF THEIRS. THEY WANTED TO CHARGE ME FOR THE ESTIMATE, BUT I REFUSED TO PAY BECAUSE THEY DID NOT TELL ME THAT THERE WAS A FEE.

THEY DIDN'T HAVE TO DO ANYTHING BECAUSE THE DRAIN LEVER WAS NOT IN THE RIGHT PLACE. THEY WERE ON TIME AND VERY CUSTOMER ORIENTED. THEY DIDN'T CHARGE US ANYTHING. THEY EXCEEDED OUR EXPECTATIONS.

I AM PRETTY HANDY, BUT COULDN'T GET INTO THESE TWO DRAINS. HE HAD CLEVER WAYS TO GET INTO THEM, AND KNEW FAR MORE ABOUT HOW TO THOROUGHLY SOLVE THE PROBLEMS. HE DIDN'T STOP UNTIL HE PROVED THAT EVERYTHING WAS WORKING WELL. HE ALSO VOLUNTEERED VERY CLEAR EXPLANATIONS OF EXACTLY WHAT HE WAS DOING, INCLUDING THE MECHANICS OF THE PLUMBING INVOLVED. I WAS WARY OF HIRING A PLUMBER, BUT GIVEN THAT HE HAD ALL THE RIGHT TOOLS, ALL THE RIGHT SPARE PARTS, AND SERIOUSLY A LOT MORE KNOWLEDGE THAN I DID, IT WAS WELL WORTH IT. HE WAS ALSO EXTREMELY POLITE AND PROFESSIONAL, AND COMPLETELY CLEANED UP AFTERWARDS (AND OH, I'D FORGOTTEN HOW MESSY PLUMBING CAN BE!) I WILL ABSOLUTELY CALL MUETZEL AGAIN NEXT TIME I NEED A PLUMBER.

THEY WERE ON TIME AND COMPLETED THEIR WORK IN A TIMELY MANNER. THE REPAIR WAS DONE WITHIN THE WRITTEN ESTIMATE QUOTED. THEY CLEANED UP THEIR MESS BEFORE LEAVING. I WOULD HIGHLY RECOMMEND THEM TO ANYONE NEEDING THIS TYPE OF WORK DONE AND WOULD CALL THEM AGAIN.

I TOLD THEM WHAT PROBLEMS I WAS HAVING AND THEY SENT SOMEONE WHO WAS UNABLE TO TAKE CARE OF THE PROBLEM. (SEWER GAS) HE SAID HE WOULD HAVE TO SEND SOMEONE ELSE IT. PUTTY WAS LEFT ON THE SINK KNOB AND THE CLEAN UP COULD HAVE BEEN BETTER. I WILL CALL SOMEONE ELSE TO COME LOOK AT THE JOB.

THE PLUMBER THEY SENT WAS GREAT, KNEW WHAT HE WAS DOING, AND FIXED THE PROBLEM. I THINK FOR WHAT THEY DID IT WAS A BIT EXPENSIVE, BUT I NEEDED IT DONE AND IT WAS FIXED THE FIRST TIME. MY TIME AND NOT MESSING WITH IT AGAIN IS MORE IMPORTANT. THANKS ANGIE'S LIST.

THE FELLOW WAS VERY NICE AND RESPECTFUL-PUT BOOTIES ON HIS FEET BEFORE ENTERING OUR HOME. HE SPENT A LOT OF TIME ESTIMATING THE JOB AND ONLY CHARGED $9.00. I DECIDED TO PURCHASE THE FAUCET MYSELF AND AM GATHERING OTHER ESTIMATES, BECAUSE I AM UNSURE IF THE COST HE PROVIDED WAS COMPETITIVE (I THINK IT MAY HAVE PERHAPS BEEN HIGH, BUT I AM NOT A PLUMBER AND DO NOT KNOW WHAT THE COST WOULD BE).

PLUMBER SHOWED UP ON TIME, EXPLAINED HIS WORK AND OFFERED ME THE BEST PRICE HE COULD - EVEN REMINDED ME ABOUT THE ANGIE'S LIST COUPON WHICH I USED. HE WAS PUNCTUAL, WELL GROOMED, PROFESSIONAL AND VERY POLITE. PRICES ARE A BIT HIGH, BUT THEN AGAIN, THE QUALITY SEEMS MUCH BETTER THAN AVERAGE, SO IT IS PROBABLY WELL WORTH IT. I WOULD USE THEM AGAIN - FOR SURE.

ROB WAS ON TIME, VERY PLEASANT, AND PUT IN AN EXTRA EFFORT WITH A DIFFICULT JOB. MELISSA, AT THE OFFICE, WAS EXTREMELY HELPFUL AND PLEASANT. IT'S A GOOD COMPANY TO DO BUSINESS WITH.

I MAY HIRE THEM AGAIN FOR A FUTURE JOB.

THE PLUMBER (BRAD) SPENT TWO FULL DAYS ON PROJECT. PRICE WAS AT OR BELOW OTHER ANGIE'S LIST COMPANIES WHO PROVIDED ESTIMATES. WORK WAS HIGH QUALITY AND PLUMBER WAS COURTEOUS, QUIET AND CLEANED UP AFTER HIMSELF VERY WELL. (HE LOOKED LIKE TIM MCGRAW SO MY WIFE LIKED HIM TOO.) I WOULD RECOMMEND THIS COMPANY TO OTHERS AND WILL CERTAINLY USE THEM AGAIN.

DAVID WAS POLITE AND DID A CLEAN EFFICIENT JOB. HAPPY WITH WORK, BUT $631.80 IS WAY OVERPRICED FOR LESS THAN 3 HOURS WORK. I FURNISHED ALL THE PARTS REPLACED.