Lawn Doctor of Columbus and Central Ohio

"Thank you for your feedback. We're sorry to hear the results did not meet your expectations. We welcome the opportunity to meet with you and discuss the appropriate steps to help ensure your seeding is successful. As part of our commitment to customer satisfaction, we’re happy to offer an additional complimentary seeding this September. We appreciate your patience and the opportunity to make this right. -Lawn Doctor of Greater Columbus Team"

"Thanks for your positive feedback."

"[Member Name Removed], our paying customers who have our full program are the foundation of our success. We need to cater to them above all. We do not advertise that we do stand alone advertising so an F rating is not justified in my opinion. We wish you all the best. Scott Cooper-Owner"

"Your lawn sits between 2 untreated lawns in the country and these lots have terrible weeds. Sitting between two large untreated lots is a challenge to control weeds for lawns between these high weed content lawns. Further, this was our first year working with you and your lawn had a very high percentage of weeds to start. There had been significant improvement from early in 2017. Sure there were still weeds and this is why we came out 4 times for free service calls. It is very common to have weeds for first year customers whose lawns are inundated with weeds when we start. Lastly, your lawn is quite thin and it takes time to get the weeds under control as there are so many weed seeds in the ground. We are sorry that you did not feel our service to be satisfactory and we professionally provided these 4 FREE service calls to you. If you would have given us more time I am sure things would have improved. Best regards, Scott Cooper-Owner"

"[Member Name Removed], thanks for the review. Spring is a very challenging time for us and the industry. We try to be as responsive as we can during this rush; sometimes we fall short. We appreciate your business and your review. Scott Cooper-Owner"

"[Removed Member Name], thanks for the reply. As you noted, it will take some time to get the weeds under control. We are only able to spray broad leaf weeds that have germinated and are growing. There are no cost effective pre-emergent control for broad leaf weeds. The counts of weeds will continue to drop and by next spring. there will be very few weeds. We strive to make each lawn healthy and lush, the thicker the lawn, the fewer the weeds. Thanks again for the review."

"[Member Name Removed], thanks for the feedback, as we discussed, due to the volume of weeds, it will take some time. Hang in there."