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Knights Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

7 employees. No subs. Cost is determined on a per room basis. No travel charge. No extra charge for emergency service.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal

Services we don't offer

Carpet sales and installation, color repair, spot dying, grout repair and replacement.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8353 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 353 reviews

Liz H.
12/2019
5.0
carpet cleaners
  + -1 more
As always Knights was very quick to respond and we scheduled an appointment. The carpet looks great and all of the stains are completely gone!! Thanks so much for always doing a great job over the years!!
Description of Work: I recently moved into a new house and had some mud issues and then my dog threw up on the stairs and in the bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Kevin L.
08/2019
5.0
carpet installation
  + -1 more
The carpet had a folds and needed to be restretched. They moved the furniture and did a quick and excellent job in removing the folds.
Description of Work: Carpet Repair - Restretched

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

SHEILA P.
05/2019
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Excellent! We are repeat customers of Knights Carpet Care because they always do such an outstanding job for us. Very thorough and very nice people. My carpets, and rugs, always look like new when they are done and this time or outdoor porch carpet and upholstery looked great as well. Highly recommend.
Description of Work: Carpet cleaning and outdoor carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele M.
04/2018
5.0
carpet installation
  + -1 more
GREAT! I had carpet which looked fairly good. It just had wrinkles in it, loose carpet. They did a great job, punctual and efficient. I hired them for one room and called them back for a second room.
Description of Work: Stretching carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELLE H.
12/2017
5.0
carpet cleaners
  + -1 more
They do such a great job. I have used them for about 10 years. They have helped me is so many situations, cleaning my carpets after pet accidents and in preparation for house guests undergoing treatments at the James. Very, very responsive. I only use this company for my carpet cleaning.
Description of Work: Most recently I had my downstairs carpets cleaned and one small area upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Lawrence K.
10/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The job was done on time and for the price agreed upon. I have used this company multiple times and they always do a good job.
Description of Work: Cleaned area rugs and two sofas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug B.
10/2017
3.0
carpet cleaners
  + -1 more
When I called for the service, Ii was told that they were 99% sure they could get the odor out. The treatment did very little to nothing to the odor. They did offer to treat the carpet again. But, since the first treatment was basically a waste, I declined. They were very professional and prompt. I was just disappointed the 99% sure turned into a 0% result.
Description of Work: Moved into a condo and discovered pet odor in the carpets. Needed to have them cleaned and deodorized.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$181

JILL B.
08/2017
5.0
carpet cleaners, carpet installation
  + 0 more
Great! Matt can do miracles on stained carpet. We had rust stains from the bottom of a floor lamp and he was able to remove all of that rust stain. Knights Carpet Care always is prompt, fair priced and professional. I highly recommend.
Description of Work: Carpet cleaned and bedroom carpet re-stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GARY M.
07/2017
5.0
carpet installation
  + -1 more
All the puckers in the carpet were removed. They used a stretcher machine to get a good stretch on the carpet instead of just using a manual stretcher. They were very professional, arrived on time, and were done in about two hours. I am glad we called them. They did a good job, and the carpet looks much better!
Description of Work: We had a number of puckers in our carpet in the basement. They stretched the carpet in various places to remove the puckers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

JILL B.
06/2017
5.0
carpet installation
  + -1 more
Matt was one of the most efficient contractors I have worked with. From the day I contacted him on Angie’s List, until he finished the job…. Great experience! We were looking for someone to remove all carpet from the condo we were remodeling. He arrived on time, worked hard with a helper until he finished the job 6 hrs later. They had to remove about 30,000 staples on hardwood stairs… not easy. They cleaned up and had the place ready for the next contractor. Matt cut pieces of demo’d carpet and covered our hardwood floors with those pieces so our floors would be protected during the remainder of the project. They hauled away all of the old carpet. Excellent company. I would highly recommend.
Description of Work: Carpets removed and hauled away from entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Troy P.
03/2017
5.0
carpet installation
  + -1 more
Professional, knowledgeable and customer friendly. I would hire this team again.
Description of Work: Restretch carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Edward C H.
02/2017
5.0
carpet cleaners
  + -1 more
They are really good. We have used them for years. They just do the very best job compared to others, they just really standout.
Description of Work: For carpet cleaning, we use Knights Carpet Cleaning. They usually have a special probably around $125 for a whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DON B.
12/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
They will respond very quickly, they cleaned the carpet exceptionally well and you won't be disappointed. They were very neat, you really didn't know they were in the house I mean they were, just went about their jobs and did their jobs and then they made suggestion where needed and very professional.
Description of Work: Cleaned ten room of carpet, actually in the basement and cleaned gosh I don't know many square feet of tiles, the grout. They also did cleaning my grout on my tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DON B.
12/2016
5.0
carpet cleaners
  + -1 more
They were just very professional, they did an excellent job in cleaning and made suggestions about my grout and was able to clean it so it looked like my floor was new again. They did their job thoroughly.
Description of Work: Cleaned the carpets and cleaned the grout.
Rating CategoryRating out of 5
Yes, I recommend this pro

DEANNA S.
11/2016
5.0
carpet cleaners
  + -1 more
This was a big deal purchase and it was okay. I would say their price was average. I thought they were going to move the furniture and they didn't.
Description of Work: They cleaned the carpet in several rooms.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Lawrence K.
09/2016
5.0
carpet cleaners
  + -1 more
The work went very well. The service was performed in a courteous and professional manner with good results.
Description of Work: Clean area rugs and a sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peggy B.
09/2016
5.0
carpet cleaners
  + -1 more
Really well. He showed up on time. Went straight to work and finished quickly. Carpets looked much better.
Description of Work: Clean carpets in bedrooms, basement and stairs and one area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bonnie R.
09/2016
4.0
carpet cleaners
  + -1 more
Excellent communication and assistance with scheduling. It was last minute and the accommodated and even discounted price because no furniture had to be moved as house was empty. Top notch for that. Technician communicated well with scheduling and had a large job in a very hot house (no working a/c). Only disappointment was several stains left. House was a foreclosure and I am sure there were some very tough areas and I honestly couldn't state level of improvement as I didn't take good inventory before cleaning. Just wish tech would have communicated about areas - how bad they were, what to realistically expect, nothing they could do, etc. still would recommend overall.
Description of Work: Carpets cleaned before move in to new home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Melanie W.
08/2016
5.0
carpet cleaners
  + -1 more
Excellent. Scheduled quickly. Technician did an awesome job.
Description of Work: Upstairs carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA M.
05/2016
4.0
carpet cleaners
  + -1 more
He performed the work in a timely fashion. The carpet is much cleaner than it was before. He used a product that made the carpet stiff so when he cleaned the carpet it left the carpet stiff, but when I vacuumed over it the carpet became soft again. I moved some of the furniture out of the way so he mostly did the high traffic areas such as the walkways. He was able to clean 8 partial rooms which had beds and other items stacked up in them. I felt that the price was reasonable.
Description of Work: Shampooed my carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


James K.
05/2016
5.0
carpet cleaners
  + -1 more
Excellent service! On time, very pleasant, even went over a high-traffic area a second time. Definitely recommend Knight's for cleaning services!
Description of Work: Cleaned, deodorized, and Scotch-guarded carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Anne H.
04/2016
5.0
carpet cleaners
  + -1 more
Everything went very well....called, showed up on time, cleaned carpet and did extra work on some spots, great price. Will use again. Wish every service went this well!
Description of Work: Cleaned carpet on stairs, hall, bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Marvin P.
04/2016
5.0
carpet cleaners
  + -1 more
Great Job. Very friendly.
Description of Work: Cleaned carpets in my condo that i own

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

ruby B.
04/2016
5.0
carpet cleaners
  + -1 more
Knights Carpet Care did a very good job on time and very professional. I will use them again.
Description of Work: Cleaned my carpets Knights Carpet Care.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Lavonda F.
04/2016
5.0
carpet installation, carpet cleaners, upholstery cleaning
  + 1 more
I have used Master Clean for a number of years and after my last cleaning I decided I might need to try someone else. At first I thought the quality of the carpet that I had purchased within the last 3 years was just not up to par; however, that myth was laid to rest after Knights Carpet Cleaning cleaned my carpet. The technician was very friendly, professional, and worked extremely hard. I don't know the technique that Knight's uses to clean carpets but I can truly say that along with removing the dirt it put life back into it. Thank you Knight's!
Description of Work: Full house carpet cleaning (8 rooms), sofa cleaning, and protectant applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

483 Schrock Rd, Columbus, OH 43229

www.knightscarpetcare.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

Knights Carpet Care is currently rated 4.8 overall out of 5.
Knights Carpet Care accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Knights Carpet Care offers free project estimates.
No, Knights Carpet Care does not offer eco-friendly accreditations.
No, Knights Carpet Care does not offer a senior discount.
Yes, Knights Carpet Care offers emergency services.
No, Knights Carpet Care does not offer warranties.
Knights Carpet Care offers the following services: Complete tile & grout cleaning, grout sealing, carpet & upholstery cleaning all fabrics, Scotchguard, Teflon, pet odor removal, water extraction and complete drying, carpet re-stretching, red stain removal
Carpet sales and installation, color repair, spot dying, grout repair and replacement.

Contact information

483 Schrock Rd, Columbus, OH 43229

www.knightscarpetcare.com