Kitchen Fronts of Columbus Inc/DBA Wall To Wall

It was great. Jeff came every day and completed all the work to perfection. I have no complaints at all.

Great quality. Will and Jeff were super

Will came out with his spiel about the company being all employees with no subs, this is a lie. The team they sent were subs. They took longer than expected and the work seemed ok, but there was damage caused that wasn't repaired(wooden door with a huge scrape and ceiling tile ruined in the basement). Now their drywall is cracking and there are several nail pops coming thru. Will sent someone to remud, but refused to have them sand and prime and paint saying it wasn't part of the contract. I had to pay someone to do that work, so now I shouldn't have to repay to have it done again when it was their shoddy work. Avoid this company.

He was very friendly and the company was very professional.  He kept me informed on everything that was going to happen. We had to wait a bit for the delivery of the cabinets so he redid his schedule.  Overall, he did a good job.

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They were very nice and did a great job.

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He said that he brought that to our attention at the point of sale, but we must not have been paying attention. I would recommend making sure you TOTALLY understand that. They can be ordered horizontal  (probably for a little more) if you want them that way. |A real good company with a reasonable price. I would highly recommend them.

Great.  My home is quite old and has a 1" change in grade in the kitchen from one side to the other - they took all that into consideration and you would never know that difference exists.  In addition they worked well with the granite installer we hired independently and installed all of our new appliances without incidence.  All is well over 5 years later.

To begin with, they were much later in starting the job than promised.  It was supposed to take a total of 3 days...it took 10!  The kid they sent, while nice, needed help but didn't receive it. He would tell me that so and so was coming that day, but they never showed up.

The day after they finished, I sat in a different chair in the kitchen and noticed some of the drawers looked crooked from the side.  I called and spoke to one of the owners who had finally showed up to help the kid finish and collect our check, and he said the kid should not have installed the little plastic bumpers on that style of drawer.  He further stated I could remove them.  I took off 2 on one drawer and decided I didn't want to do that.

Later that day when I turned on the dishwasher, it would not fill.  They had incorrectly hooked it back up after putting in the sink!

Two nights later, I heard a loud "POP" from my kitchen.  The ceramic top on my stove cracked all the way across the cook-top.  The kid had yanked that thing in and out so many times it put such stress on the ceramic it busted!

There is a piece of trim that is loose at the top of my cupboard and a small area right at eye-level where 2 cupboards come together that isn't right. 

We finally got the plumbing run to put in a gas stove (something the owner called "too small of a job for him to bother with") and we bought a beautiful, standard size gas stove.  However, it would not fit into the opening for the stove.  My husband had to take off part of the trim on the side of the counter-top just to slide the range in. The opening was less that 30" at the front and over 31" at the back.  While installing the new range, we learned that some of the white covering put over the bottom of the cupboard below the sink and beside the stove was sticking out, so when the stove was moved out, part of that covering broke off. 

But what really got us going was one of the drawer fronts fell off.  Just fell off!  Then we learned the kickboard under the sink cupboard was just leaning up there and not nailed on.

I emailed Kitchen Fronts but heard no response. I called them the following week and "the lady who checks the emails" was not there and he would have her call me. I told him a drawer front popped off and the kick board was not attached.  NO CALL.  My husband called 2 weeks later and spoke to a woman who said that was definitely a problem and she would have them call us as soon as they were back in.  That was 3 weeks ago.

The man who sold us this job, Bill Michael,  is the one who started the company. He  was a really nice guy we felt we could trust.  He had great ideas for a number of jobs we wanted done in our home and he had the experience to guide us in the appropriate direction.  I don't feel we would have had this awful experience had he still been working the field. 

We are terribly disappointed and angry about the work we received from Kitchen Fronts and equally upset about the lack of caring and follow-up we have received from them.  As I mentioned, we have numerous home improvement jobs to be done and were hopeful this company would fit the bill but they will never set foot in our home again and we will NEVER recommend this company.    

Thomas and Deborah Eyer

They gave me people to call because I asked for references. They came in a lot lower.

overheadI had long wanted to do something about my kitchen cabinetry.  The original cabinets were pine and the soft wood had sustained
plenty of gouges over the almost 40 years we've lived here.  Another problem that was slowly driving me crazy was the awkwardness of talking to people under the overhang cabinets.  We entertain fairly frequently and I had grown very tired of stooping down to have a conversation with someone on the other side.  It looked very 1980s.  So we went to the 2012 Home and Garden show specifically to look at cabinet fronts.  We talked with several vendors and gave our contact information.  The people at Kitchen Fronts called in a timely way and we got the ball rolling with a consultation.
This was a very good experience.  A knowledgeable representative came to our home and asked us plenty of questions about what we wanted from the project, telling us what could be done easily and what might take more effort.  He spent about an hour doing detailed measurements and was likely at our home for about 1 1/2 hours.
Once we had decided we could afford the project, another person came to verify the measurements in a more specific way and the project was scheduled.
One skilled worker did the entire project in three days.  There was minimal disruption to our kitchen operation and he cleaned up professionally each day.  The new doors look wonderful and I love the pull-out drawers.  They give so much more access to items stored that I have almost made up for the overhead cabinets I lost.  The doors we had installed have a bevelled edge so no hardware is needed to open them, but after living with them for a year, I think I will have knobs and pulls put on.  This was my decision, though, not a choice forced on me by the company. 
My favorite part of the project is that our kitchen seems so much more open now that the overhead cabinets are gone.
Kitchen Fronts were great partners in this fairly simple but effective kitchen re-do.  I'd hire them again without hesitation.

Felt very comfortable with the sales manager, that is why we chose this company.  The contractor assigned to the job was not at all someone I would use again.  His skill and attention to detail and finishing abilities was very poor.  Wall still has damage marks from installation of appliance that were being installed that were dropped more than once (I even asked if I could help him), baseboard not attached to wall well and the cuts were not smoothed out and duct work carpentry made to hide vent were cut crooked and bulky.  Items installed were crooked and cut wrong, carpenter stated he would mask it so you would not know it or it did not matter cause no one would see those flaws.  That is not a statement that should ever be made to a client their home.  This project should have only taken 5 days, but took a month.  Some days he would not come and I would not hear from him, I would need to call the office to find out why no one was at the work site.  That should not have been my responsibility to do that.   I was so fed up that I just washed my hands of them and paid what owed because I just wanted them out of my house.  In hindsight, I should have pressed for things to be corrected and redone but I did not want  this peron to do any of the re-work and the timeframe to find another carpenter was up in the air when the sales manager said he would find someone else, after my kitchen was unusable and the appliances were in my living at that room at that point.

I do like the fact that my laundry is now hidden and I have additional counterspace, it was just below par workmanship.

They service was good overall and I would probably use them again the future.

  They showed up on time the day they began the demolition of the old kitchen countertops and backsplash.  By the end of the workday, most of the new kitchen countertops were installed and the sink & dishwasher were hooked up.  We have a large kitchen with lots of counter space so this was more than I hoped they could accomplish the first day.  I have a cooktop on the island and they reinstalled my cooktop the next day.  The countertops look wonderful.   
   They did a great job with the tiles on the backsplash in the kitchen as well as the bathroom.  On the day the tiles were being installed, it was very cold (21 degrees) outside.  The tile cutting machine had to be kept in our garage, with the door open.  A tile cutter uses water and it kept freezing.  I felt so badly for the tile installer because his fingers had to be frozen most of the day.  You can imagine how often he had to go out there to cut tiles for both backsplashes.  He could have packed it up and gone home for the day but he didn't!  He kept working until every tile was on the wall.  Both backsplashes look great.  We have been very happy with the way our kitchen and bathroom look.    
     The best advice I could give anyone who is thinking of getting new countetops:  Take your time in making a decision regarding the countertop materials.  There are so many options out there and there are pros and cons to every type of countertop.  
   All the people I dealt with from Kitchen Fronts were as nice as they could be. They don't subcontract their work so everyone who worked in our home was an employee of the company.  They made the transition go as smoothly as possible.  We were very happy with the whole experience.
  

I met and talked with Bruce Miserark at the Home Remodeling show.  I told him I was interested in remodeling my kitchen, a bathroom and a half bath.  I left my number and got a call from the office to set up an appointment for Bruce to come out and bring samples and take measurements.  He was scheduled to be here today at 2pm. 

Never showed up; no call received. 

The project was completed in one week (as estimated) and the workmanship was excellant.

We spent an hour or two at their showroom looking at cabinets, etc. for a planned bathroom remodeling.  At their request we gave specifics on what we were looking at and  we asked for a price estimate.  After a couple of follow-up phone calls by me and promises by them to get back with me  I still have not heard back as of mid-August and initial contact was in June. If this is the service they give when trying to get a sale, I wouldn't want to see what it would be like if you contracted with them.

I called them for an estimate in March and they came out in June or July and did the work. I got everything white and it looks really nice. The job went very good. They dragged their feet on it and it took almost two months to get it done. The guy would show up at 11 am and leave at 3 or 4 pm. and it wasn't every day. He would come over when he wanted to and I was getting really upset with him. He said he was disabled and in a car wreck. I was sorry but he could have told me that upfront. He said he was hurt real bad but I needed him to get my cabinetwork done. He kept dragging it out. He was one door short on the upper cabinets and he said he would be over Friday with a new door. That was on a Tuesday and three or four weeks went by and I was without a door. I finally had to get nasty with him. He finally came. The quality of work was good and I would have to give him some slack because he was disabled. The actual work was fantastic. I would use them again but I would put some stipulations on it.

Very easy to work with, were not rushed into making a decision, brought samples to the home and also can visit the showroom, very clean and very good installation and follow up. Came back when there was a question about spots in the stainless steel sink and showed us how to properly take care of. The only disappointment was getting the job scheduled. They kept pushing the date back, but they completed the job in a week and we are very happy.

We never heard back from them and then we ran into them at the big Home and Garden show in early March. When we asked about our estimate, we received some story stating that there must have been a mix up with our email address and the estimator immediately threw the office staff under the bus. They never tried to call us or anything. After that chance encounter, they emailed us the estimate 2 days later and it was done at such a high level that we had no way of knowing how they had derived the estimate. They were very unprofessional and didn't really seem to care whether they had our business or not.

The price is good and they pretty much stuck with their time table. They are very friendly and I think they have a lot of integrity.

They are fabulous! They are absolutely meticulous about their work, there was no cutting corners, everything was very professionally done, I was extremely satisfied with their work.

Excellent. Sean was very professional and helped us select beautiful wood doors that were a perfect match to the existing wood. Will did a fabulous job of installing the fronts and even gave us a few much-appreciated extras. Will stayed until the job was done, and was meticulous in his craftsmanship and clean-up. The kitchen cabinets look great, and we're going to have this company help us remodel our master bath.

The project was professionally handled from start to finish. The communication was excellent between the office and the installation experts. The work was done to the highest standard and the contractor made certain that all final check-list items were completed to our satisfaction. The total effort took about three weeks. We were fortunate to work with the fine individuals at Kitchen Fronts and we would highly recommend them to anyone considering remodeling or improvements.