J & J Waterproofing
About us
No longer in business since December 2016.
Business highlights
Services we offer
Install & reinforce - interior drainage & basement walls
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 3% |
Getting everybody's schedule to line up was a bit of a challenge, but once we'd picked a day/days, all was good to go! Jim, John, and crew arrived promptly in the morning, worked until well into the late afternoon, came back the next day and did it all again. We'd had work done by <large scale basement company> at our other home many years ago, and I can tell you that the quality and attention to detail was no comparison to Jim's work. I would, without a doubt, highly recommend him to anybody else looking to have basement work done. This man knows what he's doing and now we have a basement ready for real finishing.
That said, I gave him a "B" on responsiveness because while he's fantastic to work with once you can get a hold of him, getting him on the phone can be a challenge. He uses an answering service so you're just kind of at the mercy of when he gets his messages and can call you back. Eventually I had his cell phone number and started just using that, which worked much better.
The "B" for professionalism isn't Jim, but his crew. When I got home from work at the end of the first day, I had to open windows because the smell of cigarette smoke was so incredibly strong. I don't know if they were smoking in the house or just by the house when the door was open and window was out, but c'mon.... Also, I was less than pleased when I saw one of the guys peeing behind my garage...where there are plants... and my workshop door that water seeps under... and the NEIGHBORS. The bathroom was RIGHT THERE beside the basement door. And finally, there was quite a bit of garbage left behind. Chip bags, pop cans, etc.
Even with those minor complaints, again, Jim does great work and is a fantastic person to work with. Would hire him again without a doubt.
J&J came out at the last minute at the request of my real estate agent to put up five steel beams that were required by my mortgage company due to some cracking and bowing of a basement wall. The listing agent's crew fell through and J&J came out at the request of my real estate agent to do a rush job. While they were putting up the beams, Jim explained everything they were doing so I would know for future reference. He was patient and answered all my questions completely. The crew left my basement in better condition than how they found it. They did a professional job and cleaned up after themselves.
Jim Grove is a great guy who means what he says. He oversaw all of the work and made sure the work was completed properly. He identified the problem and provided the right solution, without trying to sell a bunch of expensive extras, like a waterproofing system. We did not have water problems in the basement so he did not try to sell us a waterproofing system. Plus, they were cheaper than the other companies from whom we got quotes.
less time than he had estimated. They also cleaned up well. I would definitely hire them again, but I hope I won't need to!
In the past three yeas, they have stabilized bowing basement walls, corrected cracks in garage walls, and rebuilt a sizable retaining wall along a driveway and sidewalk for clients of mine. All clients have been happy with the job and the pricing.
explained everything in detail that was done to keep our basement dry and also shore up the foundation. We had quotes from other basement and quot;guysand quot; who wanted to charge three to four times as much. Jim Grove and his crew did outstanding work in a short period of time. We have been very satisfied with the end result.
We thought the price was very reasonable for the amount of work they did.
I had to leave the house for about 2 1/2 hrs. to keep a doctor appointment that would have been difficult to reschedule. While I was gone, Jim called my cell phone to let me know of a serious problem with one of our pet cats. He was very helpful, kind, and considerate and took temporary care of the situation until I could get back home. We immensely appreciated his support which of course was not part of the contracted job.
We would definitely give him a great recommendation for future jobs.
Licensing
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