Cost is determined by the job. Travel charges may apply. Service fees apply. May contact through email.
Entry doors, Security Storm Doors, aluminum awnings, iron railings, iron work, replacement windows, shutters & interior doors., window guards
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
3% | ||
3% | ||
3% | ||
3% |
"THE MEMBER PURCHASED A SECURITY DOOR ON 9-6-05, WHICH WAS A ODD SIZE DOOR, COST $746. IT WAS INSTALLED 10-19-05. FACTORY SENT CENTER GLASS WITH A DEFECTIVE SEAL AND NEW ONE WAS ORDERED AND INSTALLED. OCCASIONALLY, GLASS CLIPS CAN GET STRESS CRACKS DURING SHIPMENT; NEW CLIPS WERE GIVEN, PLUS A FEW EXTRA. THE GENTLEMAN WAS NEW AND MADE A MISTAKE ON THE CREDIT CARD MACHINE, AND IT WAS CORRECTED. ON 11-14-05, OUR COMPANY DID SERVICE ON TWO OTHER DOORS, COST $50. WHILE OUR INSTALLER WAS THERE SHE WANTED A NEW LOCK FOR ONE OF THE DOORS. SO, WE ONLY CHARGED HER FOR THE LOCK, NOT INSTALLATION. COST FOR LOCK ONLY $65.00. TOTAL SPENT WITH US $115.00. ON 6-9-2006, THE MEMBER CALLED, KEY BROKE OFF INSIDE LOCK. SHE WAS TOLD SERVICE CALL PLUS PART. SHE WAS VERY UPSET WITH THIS. SHE CALLED, OUR AGGREMENT WAS WE WILL WAIVE THE SERVICE CALL IF THEY PAID FOR THE $28.00 PART. I THOUGHT THIS WOULD BE A WIN/WIN SITUATION TO MAKE THEM HAPPY. ON MON.6-12-06 OUR INSTALLER PUT IN A NEW CYCLINDER AND DIDN'T NEED TO MAKE ANY ADJUSTMENTS TO THE DOOR; THE LOCK WORKED FINE. PAYMENT WAS COLLECTED, SHE TOLD OUR INSTALLER SHE WOULD MAKE A COMPLAINT TO ANGIE'S LIST. OUR QUALITY OF WORKMANSHIP AND REPUTATION IS IMPORTANT TO US. THE CONTRACT THEY SIGNED DOES STATE LABOR COVERED FOR 30 DAYS. ABUSE AND NEGLECT SHALL NOT APPLY. THEIR DOOR WAS INSTALLED ON 10-19-05; WE WERE CALLED ON 6-9-06 WITH THIS PROBLEM. I DON'T KNOW HOW SHE CAN FAULT US FOR HER OWN KEY BREAKING OFF IN HER DOOR EIGHT MONTHS LATER."
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