HOMESTEAD GLASS COMPANY

HE WAS ON TIME. HE WORKED HARD FOR AN ENTIRE DAY. HIS WORK CAME IN UNDER HIS ESTIMATE BY $100. THE WORK IS MESSY, AND I HAD TO DO SOME CLEAN UP AFTER HE LEFT. I WOULD SUGGEST REQUESTING THAT HE WORK OVER DROP CLOTHS OR OFFERING HIM SOME. THE WORK WAS DONE WELL AND WAS DONE FOR A VERY REASONABLE PRICE.

BILL, ALTHOUGH AN ALOOF AND INTERESTING CHARACTER, DID A FINE JOB ON BOTH THE JOBS THAT HE DID FOR ME. HE DID NOT USE PROFANITY IN FRONT OF ME OR MY CHILDREN EITHER TIME. I WILL DEFINITELY USE HIM AGAIN.

BILL REPLACED 9 WINDOW PANES FOR ME AND I WAS VERY IMPRESSED WITH HOW HARD HE WORKED. HE DID NOT SHOW UP FOR THE FIRST APPOINTMENT, BUT DID CALL AND EXPLAINED HE HAD THE WRONG ADDRESS. HE CALLED THE DAY OF THE NEXT APPOINTMENT AND SHOWED UP WHEN HE SAID HE WOULD. I WOULD HIRE HIM AGAIN. IF YOU NEED SOMEONE TO FIX A WINDOW OR REPLACE (PUTTY) OLD WINDOWS, HE IS YOUR MAN.

WHEN I CALLED HIM BACK TO CONTRACT THE JOB, HE DENIED HE QUOTED $140. HE FINALLY AGREED TO THIS PRICE BECAUSE I TOLD HIM THAT I HAD WRITTEN IT DOWN. HE DIDNT HAVE ANY LADDER, AND I HAD ALREADY TOLD HIM HE WOULD NEED ONE. HE INSISTED ON DOING THE SCREEN REPAIR ON MASTER BEDROOM FLOOR, AND ON THE FOYER RUG, AND HE LEFT A MESS. HIS LANGUAGE WAS TERRIBLE THE ENTIRE TIME, AND EVEN IN FRONT OF MY SMALL CHILDREN. I WAS SO UNCOMFORTABLE THAT I CALLED MY HUSBAND TO COME HOME. THIS MAN HELPED HIMSELF TO MY MASTER BEDROOM BATHROOM WITHOUT ASKING. HE HELPED HIMSELF TO MY KITCHEN CABINETS FOR A GLASS TO GET A DRINK OF WATER. HE WANDERED INTO PARTS OF THE HOUSE HE DID NOT NEED TO BE IN. I HAD TO BORROW MY NEIGHBOR'S LADDER, AND HIS LANGUAGE WAS TERRIBLE THERE TOO. HE SHOOK HER GARAGE DOOR HANDLE AND DECLARED HE COULD FIX IT, AND MY NEIGHBOR WAS DISTURBED THAT HE DID THIS. MY HUSBAND SHOWED UP AND HE BEGAN ACTING A BIT MORE SUBDUED AT THAT POINT.

VERY PROMPT SERVICE. REALLY PLEASED.

WORK WAS PERFORMED BY THE OWNER. HE ARRIVED AND REALIZED HE DIDNT HAVE ALL THE TOOLS FOR THE JOB. HE SAID "I KNEW I SHOULD HAVE CHARGED YOU MORE FOR THIS JOB" AND CURSED AND SAID HE WOULD HAVE TO GO BACK TO THE OFFICE. HE PEELED OUT OF THE DRIVEWAY AND SPED DOWN THE STREET. WHEN HE RETURNED HE YELLED AND SCREAMED NUMEROUS OBSCENITIES WHILE COMPLETING THE WORK. I FELT VERY UNCOMFORTABLE AND SOMETIMES SCARED OF HIM.

KEPT MEMBER INFORMED OF WHEN THE GLASS SHOULD BE THERE AND HIS AVAILABILITYFOR INSTALLATION. NO GUESS WORK AS TO WHEN HE WOULD BE THERE.