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Hetter Heating & Cooling

4.8

(376) Verified Reviews

Founded 1963 • With Angi since September 1995

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020
Licensed
Trade License Number
18098
Trade License Locale
State of Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
03/31/2022
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
8:00 AM - 5:00 AM
Tuesday
8:00 AM - 5:00 AM
Wednesday
8:00 AM - 5:00 AM
Thursday
8:00 AM - 5:00 AM
Friday
8:00 AM - 5:00 AM
Saturday
Closed

Company Contact

4780 Kenny Rd

Columbus, OH 43220

Description

In business for over 50 years, Hetter Heating & Cooling is the industry leader for all of your HVAC needs! We pride ourselves on offering central Ohio consumers honest, reliable, knowledgeable & highly trained service & installation technicians at a fair price. We offer various promotions through out the year including factory rebates & financing packages. Awarded the 2010 and 2016 Better Business Bureau, Torch Award for business ethics....

Verified Reviews

4.8

(376) Verified Reviews

Ratings Distribution

5

330

4

27

3

7

2

3

1

9

Rating Details

Price

4.6

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Responsiveness

4.8

Read reviews by category

HVAC Companies (325)water heaters (59)appliance repair (7)stucco (1)home inspection (1)
Showing 1-10 of 376 reviews
5.0

10/08/2020

Had previously called the large company that installed the system for the repair and told them I had no heat. They said they could get to it in 3 weeks! Hetter was here in 2 days. Had a pressure switch error code and furnace not blowing warm air. Hetter had the furnace fixed and blowing warm air in 15 minutes. Signed up for their annual maintenance plan due to their great service.

Description of Work
Furnace repair

Category appliance repair,heating & air conditioning/hvac

Cost $179

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/08/2020

5.0

06/30/2020

We've been using Hetter Heating and Cooling for more than 30 years and appreciate them for their honesty and knowledge. They don't try to sell you something you don't need, and their technicians know the best way to solve every problem. If a problem arises that a tech is uncertain about, he can call a fellow Hetter guy for advice. Really, the Hetter employees are like a family--helping each other ...

Description of Work
maintenance check-up of HVAC

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/26/2020

5.0

01/14/2020

Wow! That’s all I have to say. I got home yesterday to a cold house...my furnace (which I’ve been meaning to replace anyhow, but didn’t )finally gave out. Are you kidding me? On Christmas Eve eve. After business hours. 🤦♂️ I called their number anyhow and got the answering service. I figured I was out of luck until after Christmas. About 630 last night, the owner, Rick, called me. He was out here...

Description of Work
Furnace and A/C replacement

Category heating & air conditioning/hvac

Cost $5,600

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/24/2019

5.0

11/01/2019

We have trusted Hetter Heating and Cooling for more than 20 years, and they have never let us down. Service technician Lance called before arriving, arrived on time, and was fast and efficient in checking the furnace and making sure everything was running properly. One of the best features of dealing with Hetter is that they keep good employees like Lance. We've started feeling like Hetter is part...

Description of Work
check furnace efficiency and safety

Category heating & air conditioning/hvac

Cost $104.5

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/01/2019

5.0

09/29/2019

Everything went well. The work was done on time and as promised. They followed up by providing the warranty registration and helped with the home inspection.

Description of Work
Replaced air conditioner

Category heating & air conditioning/hvac

Cost $4,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/30/2019

5.0

09/09/2019

Hetter replaced the heat pump, air handler and thermostat. They did a great job. Arrived at 9:00 am and were finished by 4:00.

Description of Work
Replacement heating and cooling system

Category heating & air conditioning/hvac

Cost $6,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/09/2019

5.0

07/15/2019

Walt and Zac did a great job on a hot day. Punctual, professional and considerate of my 96 year old dad. New unit is cooling great. Special thanks to Kevin for getting us a good price and a quick schedule.

Description of Work
replace a/c unit

Category heating & air conditioning/hvac

Cost $4,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/09/2019

5.0

07/08/2019

It could not have gone better. Technician Lance not only fixed the problem; he also showed me what had caused it, and what to check myself, so I could save a future service call.

Description of Work
AC broke down on a 90 degree day

Category heating & air conditioning/hvac

Cost $85

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/08/2019

5.0

06/29/2019

Our 20 year old A/C system froze. Technician arrived at 8:30 in the 8-12 window which was greatly appreciated. He explained to us that for as old as our system was and that it had never needed refrigerant, being only 1.5-2 lbs low was pretty good. He made no guarantees that this would work since there could be a leak, but we appreciated his honesty in not throwing money into looking for the source...

Description of Work
A/C unit had frozen

Category heating & air conditioning/hvac

Cost $518

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/29/2019

5.0

05/22/2019

Today, I met another nice member of the Hetter family--Ricky. Like all previous Hetter technicians, he was on-time, knew his stuff, was friendly, and did his job to perfection. Hetter does it again!

Description of Work
biannual HVAC check-up

Category heating & air conditioning/hvac

Cost $209

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/22/2019

Services Offered

Heating & air conditioning installation & service. All HVAC manufacturers. Install Trane gas & electric furnaces, air conditioners, heat pumps, electronic & media air cleaners, humidifiers, programmable thermostats, zone systems, & hot water tanks.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Emergency Service
Yes
Warranties
Ask for details