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Help Wizards

About us

13 employees, no subscontractors. Trip charges may be apllicable outside of Franklin county. Ask about our Angie's List member's discount. Serving Central Ohio since 1998, Help Wizards has provided on-site services for businesses and residential customers in Central Ohio.

Business highlights

27 years of experience

Services we offer

PC support, networking, repairs, server installation and support, trouble shooting, tutoring and training. Call center to get your appointment scheduled quickly and efficiently. Typical tech response is 24 hours., upgrades

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.859 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
2%
1
2%
Showing 1-25 of 59 reviews
Steve R.
May 2014
4.0
Yes, I recommend this pro
$200

They were good. They just repaired my computer. It got actually completed, was done, and worked very well.


WALTER S.
Nov 2011
5.0
Yes, I recommend this pro
$68
I thought their service was excellent. I spent $68 on the job. They did the job very quickly and very correctly. The person responded within 24 hours. He was very professional. I would use this company again in the future.

David P.
Apr 2011
5.0
Yes, I recommend this pro
$85
They did a great job. They did it for much cheaper than they could have. There were a couple of ways of doing that. One was to fix that and the other way was the expensive one. They did more than I had asked them to do. They were in and out of there in one day. It’s a huge job for me because I’m a little bit physically disabled. So it’s very hard for me to work under a table. I couldn’t have asked for a better deal. I would use their services again in the future.

BETTY A.
Feb 2011
5.0
Yes, I recommend this pro
$125
They were fine. They were here when they said they would be and they did the work.

VICKI E.
Aug 2010
5.0
Yes, I recommend this pro
$300
It is alway nice when there here. I have worked with Help Wizards for many years. I find them to be great listeners and problem solvers. Help Wizards is also terrific with advise on things I need. I never ever feel pressured to buy anything. Denver, Ryan, and Bill (I think) are true assets to Help Wizards. They are very understanding when I call paniced and need something done.

Anne S.
May 2009
5.0
Yes, I recommend this pro
$120
Denver is fantastic. Not only is he highly competent, but he is also very intellient, has exceptional "people" skills and takes the time to show you as much as you might want to know and or learn. One of the issues I was having with my computer that had completely flummoxed the previous "computer" person took Denver about a minute to fix. Also, he checks his work thoroughly before he leaves so that you are not left with any unwelcome surprises. This is a fabulous company and well worth paying what they charge. The few times that I have tried less expensive people, I have ended up with a mess on my hands. I guess, sometimes, you do get exactly what you pay for!

THOMAS D.
Oct 2005
5.0
Yes, I recommend this pro
$120
JEFF AND THE STAFF AT HELPWIZARDS WERE VERY HELPFUL. WOULD DEFINITELY RECOMMEND THIS COMPANY TO FRIENDS.

SUSAN O.
Apr 2005
5.0
Yes, I recommend this pro
THEY WERE GREAT!

MARK K.
Oct 2003
3.0
$100
THEY CHARGE $100.00 WHICH IS A LOT OF MONEY. GO TO THE LOCAL COMPUTER STORE FIRST, IT WILL COST YOU HALF, LEARN FROM ME. WHETHER THEY STAY 5 MIN. OR 60 THEY CHARGE $100; IT IS ABSURD!!!

IRENE P.
Oct 2003
5.0
Yes, I recommend this pro
$150
THE COMPANY KNEW TO ASSIGN A 'LEVEL 2' TECHNICIAN WHO WAS CLEARLY KNOWLEDGEABLE. I HAD ALREADY WASTED $150 ON A MICROSOFT TECHNICIAN WHO WAS NO HELP WHATSOEVER. NEEDLESS TO SAY, I WAS VERY HAPPY TO GET SOMEONE WHO KNEW WHAT HE WAS DOING AND I HIGHLY RECOMMEND THIS COMPANY.

Inga Z.
Oct 2003
4.0
Yes, I recommend this pro
$190
PRICE SEEMED HIGH, THEY CAME TO MY HOME WHICH WAS CONVENIENT, AND THEY WERE ABLE TO COME WITHIN A FEW DAYS WHICH WAS ALSO HELPFUL, DID GOOD WORK

BARB N.
Aug 2003
2.0
$100
AFTER ABOUT AN HOUR HE LEFT SAYING HE WOULD CALL WITH A PRICE IF HE COULD LOCATE THE PART NEEDED. HE CALLED BACK WITH A PRICE 300-400 DOLLARS AND SAID THAT ONCE THE PART WAS INSTALLED, OTHER PARTS MAY NEED REPLACING. I LACKED CONFIDENCE IN HIM AND TOOK MY COMPUTER TO A SERVICE COMPANY THAT I'VE USED IN THE PAST IN ANOTHER CITY. FOR A $25.00 DIAGNOSTIC FEE THEY TOLD ME THAT IT DID NEED A NEW MOTHERBOARD, BUT THEY HAD CALLED THE SONY COMPANY (FOR THE PRICE AND AVAILABILITY) AND LEARNED THAT MY COMPUTER IS STILL UNDER WARRANTY. I SENT IT IN TO SONY (SAN DIEGO) ON A THURSDAY WITH PROOF OF PURCHASE AND IT WAS BACK IN MY HOME THE FOLLOWING MONDAY! I PAID A SHIPPING FEE TO SEND IT, BUT THERE WAS NO OTHER CHARGE! HELP WIZARDS WAS NOT WORTH THE TIME AND MONEY IN MY CASE! THEY CALLED SONY FOR THE PRICE, AND COULD (MIGHT) HAVE FOUND OUT (AS THE SECOND COMPANY DID) THAT I WAS STILL UNDER WARRANTY. KNOW UPFRONT THAT THEY ONLY DO IN HOME WORK AND THE MINIMUM CHARGE TO COME IS $100.00

SAM N.
Jun 2003
1.0
$300
WHEN I PICKED IT UP, I EXPECTED -- AS STATED TO THEM -- THAT I WOULD BE ABLE TO TURN IT ON AND IT WOULD BE OPERATIONAL (AT LEAST AT THE LEVEL IT WAS PRIOR TO DENVER'S VISIT). IT TOOK ME AN ADDITIONAL 16 HOURS, OVER SEVERAL DAYS, BEFORE I COULD RETURN IT TO NEAR THE FUNCTIONALITY I'D HAD BEFORE. TODAY, I AM STILL HAVING PROBLEMS AND AM RESIGNED TO NOT BEING ABLE TO RECOVER THAT WHICH WAS LOST.

ROBERT A.
May 2003
5.0
Yes, I recommend this pro
unknown

CHARLES W.
May 2003
5.0
Yes, I recommend this pro
$290
HELMUT READILY ASESSED MY DILEMA AND IMPRESSED ME WITH HIS INFORMATION TECHNOLOGY SKILLS. NEXT TIME I CHANGE COMPUTERS ILL CALL HELMUT FIRST.

JULIE C.
May 2003
5.0
Yes, I recommend this pro
$250
unknown

GARY W.
Apr 2003
5.0
Yes, I recommend this pro
$100
unknown

George M.
Apr 2003
5.0
Yes, I recommend this pro
$90
unknown

Stephen K.
Mar 2003
4.0
Yes, I recommend this pro
$200
unknown

MICHAEL S.
Mar 2003
5.0
Yes, I recommend this pro
$150
OUR SERVICE REP. WAS PROMPT, COURTEOUS, PRECISE.

JOEL T.
Feb 2003
5.0
Yes, I recommend this pro
$340
ALTHOUGH THE PROJECT TOOK LONGER THAN ORIGINALLY ANTICIPATED, WE FELT THE TECHNICIAN WAS EXTREMELY COMPETENT AND WORKED VERY FAST WITH A VIEW TO THE FACT THAT WE WERE PAYING BY THE HALF HOUR. HE ANSWERED ALL OUR QUESTIONS IN TERMS WE COULD EASILY UNDERSTAND.

Inga Z.
Jan 2003
5.0
Yes, I recommend this pro
$150
ASK FOR DENVER.

CANDY A.
Jan 2003
5.0
Yes, I recommend this pro
$290
DENVER SCHEID WAS VERY THOROUGH AND PROFESSIONAL. ANSWERED ALL OUR QUESTIONS.

DENISE K.
Dec 2002
5.0
Yes, I recommend this pro
$100
REALLY APPRECIATED THAT THEY CAME SO FAST AFTER I CALLED.

RAYMOND S.
Nov 2002
5.0
Yes, I recommend this pro
$280
THE PRICE WAS $100 FOR THE FIRST HOUR. EACH HALF HOUR AFTER IS $50.
Showing 1-25 of 59

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Help Wizards is currently rated 4.8 overall out of 5.

Help Wizards accepts the following forms of payment: CreditCard

Yes, Help Wizards offers free project estimates.

No, Help Wizards does not offer eco-friendly accreditations.

No, Help Wizards does not offer a senior discount.

No, Help Wizards does not offer emergency services.

No, Help Wizards does not offer warranties.