Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Graceland Sewing Center
Sewer Main Clearing, Commercial Sewer Main Clearing Service, Sewer Main Installation Service,
About us
Graceland Sewing Center has been in business since 1954 in the Graceland Shopping Center. We moved to 5324 N High Street 6 years ago, next to Beth's Stitchery. We are a warranty service center for The Singer Co. We offer free estimates, hard-to-find parts, competitive prices, and 45 years' experience. Additional DBA - Graceland Singer.
Business highlights
71 years of experience
Services we offer
Sewing machine repair.
Amenities
Free Estimates
Yes
Reviews
4.620 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 10% |
Showing 1-20 of 20 reviews
Julie S.
May 2020
Great service!
Janet K.
Feb 2018
Great. He’s very busy so it takes awhile
EVELYN L.
May 2017
He was a true professional and knew all the Singer models, their strong points, and possible problems. He reconditioned it so it works like new. The belt was never replaced so I asked him to put on a new one He left it up to me.
Phillip S.
May 2017
Working good so far.
Patricia G.
Feb 2017
Very well thank you
Sam M.
Dec 2014
Mrs requested to have her over-aged machine reburished for a Christmas gift. She did not want a new one. There are not very many repair shops any more. Steve explained that if I got the machine up to him asap, now Thanksgiving week he would attempt to have it completed before Xmas because he was very busy. I did not think this was going to happen after observing all the machines lined up for service. Mr. Coats came thru and called that the machine was ready a good week and half before the holiday. Outstanding; Now everyone will be happy. Will recommend and use again. Price was also very reasonable.
THOMAS C.
Jun 2010
Work was completed in a timely manner, even ahead of "normal" schedule once expedited service was requested. Very responsive.
LIZBETH T.
Mar 2006
The man who was there on the day I bought the machine was very nice, professional, etc. However, I went back today, because I was having a problem with my machine and the woman, who is the owner, was condescending, patronizing and just plain rude to me. Although I've been sewing for 46 years, she was "certain" the problem was I wasn't threading the machine correctly. When I asked her to let me show her how I was threading my machine on the demo model, she refused. She said I had to bring my machine in, which I didn't feel was a rational response given the problem I was having. She did not listen to me when I tried to explain the problem further. She was extremely surly. I felt very badly treated, and I told her so. This is customer service at its absolute worst, and if I'd known about her when I was looking for a machine I never would have bought it there.
Rhonda C.
Feb 2005
VERY PLEASED WITH THE WORK AND THE SERVICE. PRICE QUOTE AND TIME FRAME WERE EXACTLY WHAT I WAS TOLD WHEN I TOOK THE MACHINE IN. NICE TO FIND HONEST, KNOWLEDGEABLE PEOPLE.
ROBERT K.
Feb 2005
I HAD SOME PROBLEMS WITH THREAD TENSION AT FIRST, BUT THEY STRAIGHTENED ME OUT AND GAVE HELPFUL TIPS. THEY OFFER SEWING CLASSES AS PART OF PURCHASE.
MARGARET M.
Dec 2004
THE OWNER OF STORE HAS LIED TO ME ABOUT NUMBER OF DESIGNS IN MACHINE AND CLASSES HELD. SHE SUPPOSEDLY KNEW NOTHING ABOUT SINGER'S SPECIAL PROMOTION, BUT WITHIN HOURS CAME UP WITH THE PROMOTIONAL ITEMS. SINGER DEALER AND SINGER COMPANY HAS GIVEN ME 3 DIFFERENT STORIES ABOUT WHAT THE MACHINE COMES WITH. SINGER COMPANY AND DEALER NOT RESPONSIVE TO MY INQUIRIES. SINGER DEALER AND SINGER COMPANY REFUSES TO TAKE RESPONSIBILITY FOR PROMISES MADE AND/OR ACTIONS. I NOW HAVE NO TRUST IN DEALER OR SINGER COMPANY AND THEIR CUSTOMER SERVICE. I WILL GO ELSEWHERE.
Linda H.
Dec 2003
THIS IS A WONDERFUL, FAMILY RUN BUSINESS. THE SERVICE AND ADVICE WAS ABSOLUTELY EXPERT, AND I'VE NEVER BEEN TREATED BETTER. I WOULD NOT HESITATE TO RECOMMEND THIS COMPANY.
RITA B.
Mar 2003
unknown
THELMA F.
Jan 2003
RUNS VERY SMOOTH. I THOUGHT IT WOULD BE EXPENSIVE BUT WAS NOT. EXCELLENT
JOHN M.
Nov 2002
THEY SEEMED TO KNOW WHAT THEY WERE DOING. THEY HAVE BEEN IN BUSINESS A LONG TIME. THEY WERE FRIENDLY. THEY FIXED IT FAST AND I WAS SO HAPPY TO HAVE IT BACK.
THELMA F.
Jul 2002
GREAT SERVICE...RUNS LIKE BRAND NEW THEY ARE JUST WONDERFUL
MARGARET R.
Mar 2002
VERY NICE . FRIENDLY PERSONABLE DID A GREAT JOB
Jill M.
Jan 2002
unknown
RUTH M.
Jun 2001
ANOTHER REPAIR COMPANY HAD INSTALLED ONE THAT WAS WRONG FOR THE MACHINE AND THAT ONLY LASTED A FEW HOURS OF SEWING. THE MAN AT GRACELAND WAS HONEST AND PRACTICAL.
Neil F.
Jun 2000
THEY AREA SMALL BUSINESS WITH HIGH QUALITY THEY TAKE PRIDE IN THEIR WORK.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Graceland Sewing Center is currently rated 4.6 overall out of 5.
Yes, Graceland Sewing Center offers free project estimates.
No, Graceland Sewing Center does not offer eco-friendly accreditations.
No, Graceland Sewing Center does not offer a senior discount.
No, Graceland Sewing Center does not offer emergency services.
No, Graceland Sewing Center does not offer warranties.