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About us
Good Hands Moving, LLC. We provide outstanding and professional service at an amazing rate! Our team is able to meet the needs of residents moving just a few items or moving an entire home! To ensure we meet the needs of our customers, we offer rates that are far more reasonable than our competitors. Our goal is to save you money. We take 10% off every move.
Business highlights
15 years of experience
Services we offer
Inner house moves, Loading/Unloading your truck, Local/Long distance moves, Pod loading/unloading, Single item moves, and Storage moves
Amenities
Free Estimates
Yes
Reviews
3.68 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 0% | ||
| 0% | ||
| 13% | ||
| 25% |
Showing 1-8 of 8 reviews
Alia S.
Sep 2019
They were reliable. Showed up ahead of time. I am about to schedule to use them again. Very affordable
Brent F.
Jun 2018
Hired two movers for a total of 3 hrs load / unload. Prior to date of move, Company owner Jason confirmed date and time. On moving date only one mover showed up. Waited 45 minutes and the other mover still did not show up. Went ahead and conducted the move using one company mover as well as a family friend. Jason, company owner, stated he would refund $96.00 (one-half of the total charge) since only one mover showed up. Spoke to Jason on numerous subsequent calls and was assured I would receive my refund in the mail. NO REFUND EVER RECEIVED. DO NOT USE THIS COMPANY AS THEIR WORD MEANS NOTHING.
Craig B.
Nov 2017
The owners themselves work hard and take great care of everything from boxes to antiques. They don't hesitate to do whatever is necessary to make it a safe, smooth move. They are a smaller company with access to additional labor as needed. They can get UHaul trucks for you, or you can rent your own. They are pros who know what they are doing. Love that the owners themselves are the main movers with strong connections to the area so take great care with your items. They will pack, make internal moves of boxes and furniture, and communicate well.
Laura R.
Apr 2017
The guys that came and moved the larger items did a great job. They were careful and quick. Would definitely hire again and request the 2 that came out to help us this time.
Alan R.
Nov 2015
AVOID AT ALL COSTS!!!
My belongings were not properly secured in the truck. When we arrived at our destination, items had shifted dramatically in transit, including a chest of drawers tipping over. This caused damage to the chest of drawers, the dresser in front of it and several other items. Several thousand dollars worth of damage was done to our belongings. This was my third cross country move and the first time I had any damage whatsoever to my belongings.
When I contacted Jason, the owner, about the issue, he refused to take any responsibility for the damage. To add insult to injury, he double charged my credit card and two months later, has yet to refund the errant charge. Jason's handling of the situation and treatment were completely undesirable and unprofessional.
TERRIBLE, TERRIBLE COMPANY.
AVOID AT ALL COSTS!!!
My belongings were not properly secured in the truck. When we arrived at our destination, items had shifted dramatically in transit, including a chest of drawers tipping over. This caused damage to the chest of drawers, the dresser in front of it and several other items. Several thousand dollars worth of damage was done to our belongings. This was my third cross country move and the first time I had any damage whatsoever to my belongings.
When I contacted Jason, the owner, about the issue, he refused to take any responsibility for the damage. To add insult to injury, he double charged my credit card and two months later, has yet to refund the errant charge. Jason's handling of the situation and treatment were completely undesirable and unprofessional.
TERRIBLE, TERRIBLE COMPANY.
AVOID AT ALL COSTS!!!
Anna K.
Aug 2013
Do not use this moving "company"! The owner is a fast talker and talks his way around all issues you may be having. He ruined an antique dresser by stacking wood on top of wood. When I complained, he said it was my fault because I never brought him blankets. You would think professionals (which they are NOT) movers would NEVER stack wood on wood or they would wait for the blankets to be provided.
The truck was packed only half full. They stated they could not add anything onto the truck because I had told them what I wanted added on first. Never a problem with any other reputable, professional companies. They did not take responsibility for any of their actions.
To sum things up, I am left with several pieces of damaged furniture and have to rent another truck.
It is not a real company, they do not provide contracts, and they have no insurance!
The truck was packed only half full. They stated they could not add anything onto the truck because I had told them what I wanted added on first. Never a problem with any other reputable, professional companies. They did not take responsibility for any of their actions.
To sum things up, I am left with several pieces of damaged furniture and have to rent another truck.
It is not a real company, they do not provide contracts, and they have no insurance!
Response from Good Hands Moving
"Thank you for allowing Good Hands Moving to assist with your move. We do apologies for any inconvenience we may have caused. We were contacted through Moving.help.com to load your POD not truck. Moving Help is a labor only web site and the customer is responsible for providing all moving supplies. Good Hands Moving does supply insurance with all jobs. No contract was needed with your job because we had a binding contact with Moving Help to provide labor only for your job. Crew did ask several times for you to supply pad and rope so we could protect your items. No items were supplied at any time during your move. When doing a load only by law through the State of Ohio, the movers are only responsible for damages while items are in there possession's. Once we were finished loading, we received the ok that everything looked great. We were able to fit everything except three items due to lack of space. By any means we are not perfect. Good Hands Moving and it's staff tries very hard to make sure each and every customer is happy with there experience. Thank you for your business once again Good Hands Moving"
JOHN H.
Jan 2012
We have had a great experience with them. They had a very reasonable price. We are going to use him again for our major move.
Shayna W.
Nov 2011
The experience was WONDERFUL! They communicated with me constantly and survived my constant emails/calls. After a few bad moving experiences, I was really worried a smaller company would not do a good job. But, they were EXCELLENT. They were actually more responsive and move much faster than the two large national moving companies I used before.
Jason is very friendly and wants to provide great service. Their rates are reasonable, so I was more than willing to offer a tip.
I support small businesses - especially in today's economy. Give them a call!
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Good Hands Moving is currently rated 3.6 overall out of 5.
Yes, Good Hands Moving offers free project estimates.
No, Good Hands Moving does not offer eco-friendly accreditations.
No, Good Hands Moving does not offer a senior discount.
No, Good Hands Moving does not offer emergency services.
No, Good Hands Moving does not offer warranties.