FRANKLIN ART GLASS STUDIOS

Great... took longer than estimated but ok given workmanship etc.

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Everything turned out wonderful! They have done work for me in the past, which is why I keep using them. The design is exquisite. They were on time, exactly at 8:30 when they said they would be here. They are very polite, very quiet with their work. I stayed in another room while they did the work, I wanted to be surprised when they were done - which I was! It is an enormous window, they had it in in about an hour and a half. They were very clean when they were doing their work, there is not a spot anywhere. Kara did the design and it was just, I don't even have words to describe how beautiful it is!

Excellent! A real pleasure working with everyone involved from the beginning to the end. Garrett on his consulting and ideas during the initial design phase, Kara in the glass selection and cutting, clear through to Jeremy with the installation. All were great!

After making initial contact through email, I received emails and calls asking for my address. Finally, got around to contacting them. After paying 140(travel, measuring, and deposit); I asked when can I expect the mirror to be completed. I was told in two weeks. Two weeks passed maybe even a month and now it was my turn to email and call.
Did receive email stating that unfortunately the mirror is not quite ready and with a sudden influx of projects, lead-time has been extended slightly; was informed that he would a better sense of timing toward the end of today and will report back with my findings.
I think weeks later I sent email about mirror...when the mirror was finally ready either in Dec or January, I had either lost interest or my handy man had a sudden influx of projects and was not available to install mirror.

Garrett was very easy to deal with, he explained my options after I told him what I wanted, gave me a fair price and scheduled the work. The tech that came to the house was also very nice and professional. I was impressed with how easy they made everything.

I was given an estimate of $40 from just a verbal description of what I wanted. When I brought the lamp a couple of hours later, they gave a very similar and even lower estimate of $35. The work was beautiful, they called me promptly when it was done, and all the staff were extremely friendly and helpful.

I live in an older house with lead window panes, so it was difficult to find a company that would complete these repairs. It was easy to get a quote from Franklin Art Glass and they scheduled me right away for the repairs. The person who came to do the repairs was punctual and very friendly. The repairs look great. I would use them again.

I stopped in to Franklin Art Glass, gave them my information and was contacted the next day to set up an appointment. They worked around my schedule and came out at my earliest convenience. Jeremy replaced the pane, cleaned up, put the furniture back and charged $20 less than the original estimate. You can hardly tell the window was ever repaired.

They were outstanding. They were the only ones who would touch the glass that broke because it was lead glass. They were very prompt. The estimate was dead-on. The guy that came to do the work was very nice. They got the job done.

We were absolutely thrilled with the work they did. My brother is a fine artist in New York and he picked the glass and designed some of the windows. They were extremely easy to work with and helpful. They had very competent workers that worked with my brother and me to create the pieces. They were a great resource. They are artists in their own right and worked with an artist in his own right. They were extremely competent. They were very careful with their work.

Fantastic work. Delivery dates can slip

We had a great experience with them. They worked with us. We showed them the piece of glass that we had and they worked for about two hours designing that glass. They were just wonderful. They were very professional and very customer oriented. Their price was fair for the detailed work that they did.

Very patient with us. We were not sure what we wanted going in. Did a great job matching us up with a product in our price range.

I am very satified with the work that they've done. The work that they do is very specialized, so they are expensive and a little slow. I have always been happy with them!

They did a great job, were quick and worked with us to chose from the namy varieties of glass that they have.

After getting a quote from another company that was far more than I wanted to spend, I emailed Franklin Art Glass, and was pleasantly surprised to receive a response within a couple of hours, giving me a range of prices for the glass I was interested in. I stopped by the shop, and was shown several examples of glass, all of which were actually less expensive than the email quote. I made my selection, paid, and left. A couple of hours later, they contacted me to say the glass was cut and ready for pickup. The price was about a third of what another company quoted, and Franklin has a huge selection to choose from.

I requested a quote over the phone for the repair of a broken glass component of an 80 year old leaded glass window. A representative from Franklin Art Glass came out to remove the leaded window and boarded up the window. They took it back to the shop. Someone from the store called me to let me know that they did not have the exact specialized piece and suggested a substitute as well as a way to install it that would look appropriate. We agreed on the change and the window was reinstalled about a week later. It looks great and period-appropriate. When we got the bill, the total was about $200 higher than my verbal quote. Franklin agreed to honor the initial verbal quote, which I appreciated.

They did a good job and I would use them again.

Excellent! The glass was beautiful and they did an awesome job of installation.

Although it seemed expensive for two small doors, Franklin Art Glass was very professional, completed the work in a matter of about 2 days, and most importantly the doors looked great when they were completed. They are a great choice if you have historic stained or leaded glass that you need looking good and can afford to have it fixed.

My son had managed to crack and shatter one of the panes in our leaded glass. A repairman promptly returned our call for an estimate. They scheduled quickly and arrived on time. The work was great! You cannot tell that any changes to the window have been made.

Work was completed quickly and efficiently for a reasonable price. The technician was a friendly family man who made us feel at ease having him in our home. He recommended we reglaze some joints and taught us how to do it so we could save some money.

They do good work but it took alot longer than expected (several months longer) On cabinet doors they gave me a price verbally and did not honor it when talking to the owner about the price conflict.

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