Flawless Landscaping and Tree Service, LLC

4.3(
38
)

About us

Owner-Operated. Travel Charges do Apply. Service fee may apply. Emergency service not available. Charges determined by the job. May contact via email. Accepts payments through PayPal.

Business highlights

Emergency services offered
23 years of experience

Services we offer

Commercial and Residential Turf Management- Mowing, deadwooding, hydroseeding, lawn restoration, mulching and deep edging. New or Redesigned Installations projects which vary from planting perennials or annuals, or complete removal. Snow Removal- Plowing, or retaining walls. Irrigation systems- Repair or new installation. Tree Services- Pruning, overseeding, salting, shoveling. We even have bobcats., shrubs, slice seeding, thatching, to paver patios, transplanting, trees, walkways

Amenities

Emergency Services

Yes

Reviews
4.338 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
8%
2
0%
1
11%
Write a review
Showing 1-25 of 38 reviews
Susan T.
May 2017
5.0
Yes, I recommend this pro
$675
We have had Flawless do our trimming, edging and mulching since 2006. We have a half acre lot with a lot of large beds. They have always done a great job and have been easy to work with and have reasonable prices. Aaron and James did our trimming, edging and mulching yesterday (May 10) and did an awesome job. Ann is very easy to work with by e-mail or by phone to schedule work. In the past we have also had Flawless remove shrubs and plant new shrubs and trees. We highly recommend this company for your landscaping work.
Brenda G.
Feb 2015
1.0
$99
That did not work out so well. I had trouble scheduling, they acted like they didn’t want to schedule with me. They kept putting it off and I talked to them five times before they tried to get it scheduled and each time I was explaining what I wanted edged. I did not want the front edged, it was out and back that I wanted edged and I even emailed them a diagram of my yard to show them what to edge and what not to edge and when I came home from work, they were edging the wrong place. It was two young boys and it wasn’t their fault. I think they were not communicated to, they came out and started edging what looked like should be edged and that is not what I wanted. I told them this is not what I wanted edged, I showed them the back where I needed edging so they went ahead and did it but didn’t do a great job. I can’t remember the name of the girl I was trying to schedule it with and she was not cooperative at all and she must have not communicated to them what I wanted even after I had sent a diagram. I never heard from them after them because I was not going to expect any additional charges for doing it wrong. I let it go because I never got charged. It was a good price because of the big deal.
Response from Flawless Landscaping and Tree Service, LLC

"You must have the wrong company. We have never done business with you. We didn't even have "young guys" working here in the year of your service complaint."

TERESA B.
Dec 2014
5.0
Yes, I recommend this pro
unknown
Jo B.
Jun 2014
4.0
Yes, I recommend this pro
$350
They are in the process of coming. They answered my questions although there were some confusions before. I ended up calling and saying please check your e-mail. With my daughter, they did a very good job. They were there when they were supposed to be there.
Tara L.
Feb 2014
5.0
Yes, I recommend this pro
$115
Awesome. They did a great job and a reasonable price.
Jennifer J.
Sep 2013
5.0
Yes, I recommend this pro
$99
Service provided,  helpful instruction on how to maintain it.
GWEN D.
Feb 2013
5.0
Yes, I recommend this pro
$30
They are responsive. They are reliable. I've been using them for the past couple of years.
SHANDA C.
Feb 2013
3.0
$100
We hired this company based on a Big Deal. The deal for bed edging was for a certain number of feet. When the crew came to do the work, the weather had been very dry, so the soil was hard. This made their job more difficult because they did the edging by hand. This surprised us because when we have had edging professionally done previously, it was mostly done with a machine. We didn't feel the edging was deep enough, so although we had the company give us an estimate to edge the beds that weren't included in the deal, we didn't have the additional work done.
Timothy H.
Dec 2012
4.0
Yes, I recommend this pro
$160
Communications with them was by email only.  I called a few times and left a message, but did not get a call back.  I did get email replies to my calls.  The work was scheduled to be completed and they did as scheduled.  I asked for the aeration and fertilizer special with overseeding added.  I got the feeling that they scheduled so many aerations as a result of the good price, that they did not have time to add the overseeding.  I can't confirm this, its just a feeling.
I will consider using them for some tree work in the spring and also the same service next fall.
Angela W.
Dec 2012
5.0
Yes, I recommend this pro
$100
It went great. The folks at Flawless did everything they promised, and the beds looked great when they were done.
DENISE S.
Dec 2012
5.0
Yes, I recommend this pro
$350
See detail services
PAT B.
Aug 2012
5.0
Yes, I recommend this pro
great
Martha B.
Aug 2012
3.0
$90
The design wasn't quite what I was looking for. I was a little nervous about it because they didn’t know the spelling of a flower they were going to use. They also had some plants and flowers in the plan I didn’t want to use and I didn’t feel like they listened to what I really wanted to do. They did come out on time and arrived promptly and did the design they were scheduled to do though.
SHERRY B.
Jun 2012
4.0
Yes, I recommend this pro
$99
It was a good deal for the service and they did a decent job.
MARE H.
Jun 2012
5.0
Yes, I recommend this pro
$934
We changed the cana lilies to yellow instead of red.
Harry A.
Feb 2012
5.0
Yes, I recommend this pro
$30
They do their job and they are reasonable.  They do mulching and landscaping.  I'll probably get them to mulch in the Spring.  They are great.
Donald T.
Aug 2011
5.0
Yes, I recommend this pro
$100
They did an excellent job.  Where on time and very professional
Adlai N.
Jul 2011
4.0
Yes, I recommend this pro
$700
Most initial communication, including the estimate for the job was done using email. The actual work completed was fine. Flawless did the job well despite issues needing to remove more stumps than anticipated and removing old edging material, bricks, which were neatly piled after removal. Flawless also followed customers request to salvage perennials after they were removed. Main problem encountered was in communication. I was on the Flawless'  schedule twice and they didn't show up or call to let me know they needed to reschedule. I had to call them to find out why they hadn't shown up and when I could reschedule. Finally they ended up coming late when I was not at home during any point of the job. I did not receive a followup call to see if I was happy with the work.
Response from Flawless Landscaping and Tree Service, LLC

"I apologize that you felt we were not punctual. We do work in conditions where we have to rely on the weather. You were involved with the Groupon promotion which actually put us extremely behind with a rainy season. We will never offer another big deal promotion again. It has obviously upset more people than I could have imagined. I called you and told you we were coming the day we came, and our crew leader called you that day as well, then you were suppose to pay upon completion and mailed in a payment two weeks later. Just keep in mind when you work with a contractor that works in outdoor elements you have to be considerate to their situation as well and they cannot be blamed for that. I also worked with you on your budget as well, so I am really disappointed that you have not taken that into consideration for your review."

Beth K.
Jul 2011
5.0
Yes, I recommend this pro
$4,500
Flawless was very easy to contact and followed up with us right away.  We had some real concerns about re-doing our back yard during the spring because we thought our two dogs would be digging up grass seed all summer long.  Flawless was the first company to recommend sod (which we hadn't thought of) and on top of that their estimate was below another company that was going to be laying grass seed.  Once we signed a contract they fit us in fast and easy although there had been constant rain all spring.  They completed the job in just a couple of days.  Everyone was very professional and very knowledgeable.  We wished we had found them before a previous job and we are already thinking of new ones for them to do.  Thank you Flawless!!!!!
Response from Flawless Landscaping and Tree Service, LLC

"Ah thank you Member! :) I am really glad to hear that you enjoyed working with us and that we were fair with pricing on the sod installation. As the other person on here (another member) stated that we were overpriced and rip people off. I am glad you took your time to respond on here so others can as well see that we are fair or even cheaper than seeding estimates that you have gotten. Again thank you so much. :) We will gladly do anything for you."

JUDY S.
Jun 2011
1.0
I was interested in deep edging, not mulching.  We never formally discussed what I wanted, and I was never given a date of when they would come out.  They came out without my knowledge and deep edged my existing flower beds.  She left a message on my home voicemail the day that they came out that they would be arriving soon, even though she had my cell, work number and email.  I didn’t want the flower beds edged, but she said they did so because that is what other customers wanted.   The owner eventually apologized and said she would send someone else out to the job correctly.  I spray painted the areas I wanted deep edged, but instead they cut the sod since they had a sod cutter on the truck.  The work was still not done as promised.  I was given a refund due the inconvenience.  Then she called upset because she assumed I had left a negative report on Angie’s List, even though at the time I had not.
MARE H.
Jun 2011
5.0
Yes, I recommend this pro
We had to put it off because our furnace broke. It was a beautiful estimate. They took a photo and used photo shop to show what they would actually do. I liked that I got actual pictures to see what their plans looked like. It was first class.
Response from Flawless Landscaping and Tree Service, LLC

"Ahh. Thank you so very much. I really tried to make sure we gave you the best ideas we had for your area. My concerns we not to overcrowd the area either. You are a very nice customer to work with and your review really made my day. Thank you :) I am really sorry to hear about your furnace and if you need anything please let us know."

Kevin H.
May 2011
5.0
Yes, I recommend this pro
unknown
Response from Flawless Landscaping and Tree Service, LLC

"Thank you so very much. I really enjoyed getting to know you as well and all of our similarities. Whenever you need any help or have any quick questions for your lawn feel free to call us anytime."

M V.
May 2011
5.0
Yes, I recommend this pro
$500
It is turned out just great. They did the work when they say they are going to. They show up when they say they are going to. They are friendly to work with. They do good work.
Response from Flawless Landscaping and Tree Service, LLC

"Thank you. I know you have had alot of projects going on at your home right now, so I really appreciate you taking your time to write a review. It does mean alot to us. I really look forward to our continued business relationship."

JULIA M.
May 2011
3.0
Yes, I recommend this pro
$90
We opted not to go forward. The plan was very intricate and much more complicated than I expressed an interest in. They were very pleasant. I found a couple of their plans naïve. They did not tell us the dimension on the plan. I told them I wasn?t interested in shrubs and they had about seven included. I didn?t feel like they were listening. They also misspelled the flower impatiens as impatient. We opted not to forward with it.
Response from Flawless Landscaping and Tree Service, LLC

"I am really sorry if you did not receive what you were looking for. I explained that in detail when the Groupon ran that if the plans were not what you were looking for that we could make changes for you, because sometimes it might be hard to get it right the first time unless you specify exactly what you want. It is hard to meet everyone's unique personalities for their yard. I did keep with a perennial bed for you, so I am not really sure where you saw bushes at on there. The bed size should be seen in the quote and the dimensions are on the graph paper. As for the spelling error with auto correct on the word program I must have overlooked that. I am sorry and I appreciate your review and experience being posted on here. Please let me know if you need help reviewing the estimate and drawings more thoroughly."

KATHY G.
May 2011
5.0
Yes, I recommend this pro
$400
We are very pleased with it. They did a good job cleaning up what they did. We are half way there. We have to wait until one of the utilities comes out to have them finish the work.
Response from Flawless Landscaping and Tree Service, LLC

"Thank you so very much for taking your time to make a positive report on our business. It means so much to me that you see the great things we do. You are so pleasant to work with and I look forward to completing the remainder of the work for you at your home. It is so unfortunate that your drainage tiles got backed up from the previous contractor, but a blessing this rain was able to help you get it pinpointed and corrected now. When ever you are ready please let us know. We will try and get you in right away to finish up beautifying your yard. :)"

Showing 1-25 of 38

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Flawless Landscaping and Tree Service, LLC is currently rated 4.3 overall out of 5.
No, Flawless Landscaping and Tree Service, LLC does not offer free project estimates.
No, Flawless Landscaping and Tree Service, LLC does not offer eco-friendly accreditations.
No, Flawless Landscaping and Tree Service, LLC does not offer a senior discount.
Yes, Flawless Landscaping and Tree Service, LLC offers emergency services.
No, Flawless Landscaping and Tree Service, LLC does not offer warranties.

Contact Information

6956 E. Broad St. Suite #236, Columbus, OH 43213

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