FIFTH THIRD BANK - WEST

Fifth Third took 9 days to get the appraisal done.  Their was a problem with the appraisal.  They buyers realtor requested a revaluation of the property.  Fifth Third took the request and then sent it to their underwriter.  5 days later, the appraiser had still not received the request for redoing the appraisal.  Fifth Third still seems to be sitting on it in their underwriting.  Buyers just walked because it was taking too long.  Had I received the information on the revaluation back in a timely manner, I was willing to let the buyers purchase it for the much lower appraisal price.  As it was, they walked while we were all waiting for 5/3 to get their act together.

Appraisals don't take that long. 
Requests for reappraisal doesn't take that long.
Disorganization and confusion does take that long.
Stay away from Fifth Third if you need something important done.

Dear 5/3, please get on here and explain why, 5 days after receiving a request to revalue a property, you still don't seem to be able to communicate to the appraiser or the realtor who requested the revaluation what you planned to do. 

THE IN-OFFICE AGENT WAS VERY HELPFUL THROUGHOUT THE PROCESS. UNFORTUNATELY, HE IS NOT IN THE CREDIT BUYING DEPARTMENT, AND THE CREDIT BUYERS, WHO ARE LOCATED IN CINCINNATI, ARE SOMEWHAT REMOVED FROM THE BUYING PROCESS. IT WOULD HAVE BEEN MUCH SIMPLER AND LESS EXPENSIVE FOR ALL HAD THEY SIMPLY STATED CLEARLY AND DEFINITIVELY FROM THE BEGINNING THAT THEY WOULD NOT LEND ON A HUD HOME.