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Expert Lock And Key

4.3

(24) Verified Reviews

Founded 2017 • With Angi since September 2017

Licensed
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

Downtown

Columbus, OH 43215

Description

We have been working in the locksmith industry over 5 years now. We strive to provide the best solution out there. We are very friendly and ready for any job, small or big....

Verified Reviews

4.3

(24) Verified Reviews

Ratings Distribution

5

18

4

0

3

1

2

2

1

3

Rating Details

Price

4.0

Professionalism

4.5

Punctuality

4.6

Quality

4.4

Responsiveness

4.7

Read reviews by category

locksmith (24)
Showing 1-10 of 24 reviews
1.0

01/19/2021

It did not go well. I was charged $331.66 for the call. I had 2 exterior doors for which I had lost the keys. I thought the lock needed to be replaced which because I had another locksmith come over and correct the situation found out I only needed to have keys cut. The locksmith didn't put a screws back in one of the locks, the face plate was silver colored not brass . He told me that he didn't h...

Description of Work
Needed keys to my front door and side door

Category locksmith

Cost $331.66

Services Performed? Yes

Work Completed On 01/18/2021

5.0

02/25/2020

He was here within an hour and did a great job.

Description of Work
replace front door knob and lock

Category locksmith

Cost $165

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/21/2020

1.0

11/05/2019

Did not show up for appointment as agreed. Called several hours later to tell me the technician was on his way. Wasted my whole day. In the meantime, I called New Albany Lock & Key for service. New Albany Lock & Key was on time and provided excellent service.

Description of Work
Rekey locks, change garage codes, and possibly replace locks.

Category locksmith

5.0

08/22/2019

Extremely well done work. He was incredibly prompt, actually making time on a weekend date to get the work done. Even with all of those doors to do, he was still done in around an hour, and the work looked flawless. Highly recommended.

Description of Work
New house: we needed five doors re-keyed, with new deadbolts being added to some.

Category locksmith

Cost $389

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/28/2019

5.0

08/18/2019

Perfect. They called me before I was done hitting send on my request into Angie’s list. They were here within an hour on a Sunday. Fixed both doors and the 30 year old hardware works better than ever. Very pleased with Alex

Description of Work
I had 2 door locks that were sticking. One was a mortise lock that I took apart myself and couldn’t get back together.

Category locksmith

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/18/2019

5.0

08/13/2019

Our front door lock would not work at all so we couldn’t leave for an important day’s activities. Eugene came very quickly, tested the lock and knew immediately what needed to be done to fix it and did so. Because he had done that repair so quickly and the lock worked so well afterwards, we asked him to look at a back door lock that was a problem. He tested it and explained why it needed to be rep...

Description of Work
Front door lock repaired and back door lock replaced

Category locksmith

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/12/2019

5.0

07/01/2019

He really knew his stuff! There was a lot to do because bad work had to be removed before the good stuff could be installed. But, he put a new deadbolt on that works like a dream. I had some other people there preparing for some other work to be done, so I lost track of time, but I think he spent way over two (2) hours making sure the lock had a smooth opening and that I didn't have to use a Karat...

Description of Work
I was preparing to move into my new condo-home, and the gate that opens into the enclosed patio was difficult to maneuver. Apparently the lock had been changed too many times. So, I called this company and the guy came within the hour.

Category locksmith

Cost $350

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/29/2019

3.0

02/20/2019

Horrible! Called them, asked how much to make a key. Gentlemen asked where I was located. Told him my address and he said $29 for drive and a buck 50 for making the key. I thought it sounded a little low and asked him word for word 29 for drive a a buck 50 per key. He said correct. I told him go ahead and come out. I informed him that this service was for my son and that he and my wife would be ho...

Description of Work
Had a key made

Category locksmith

Cost $180

Services Performed? Yes

Work Completed On 02/20/2019

2.0

11/12/2018

They sent out a technician and I had all my locks replaced. It appeared that they were all working properly when he left but the next day they would not lock properly. I got a handyman I know to come take a look and he determined theta they hadn't replaced the strike-plates on any of the doors so I had to pay him to do a temporary fix. I called Expert Lock and Key to tell them about the issue and ...

Description of Work
I was having a problem with a door locking

Category locksmith

Services Performed? Yes

Work Completed On 11/05/2018

5.0

08/31/2018

Eugene got it working again - was very impressed with his honesty and candor. I'd use him again.

Description of Work
Fussy old lock

Category locksmith

Cost $35

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/27/2018

Services Offered

Any locksmith needs

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check, PayPal
Senior Discount
15%
Emergency Service
Yes
Warranties
Yes