
Edwards - Mooney & Moses
About us
Edwards - Mooney & Moses Insulation Company is a division of Installed Building Products. Our commitment is to exceed our customers’ expectations by providing exceptional service using the highest quality of products. Since 1949 Edwards/Mooney Moses has been serving Central Ohio and surrounding areas with their insulation needs. Our insulation installers are factory-trained, Certified Energy Professionals (CEP’s). We will insulate your home in the most efficient manner possible using proper installation techniques. Edwards/Mooney & Moses has one of the most extensive selections of innovative insulation solutions in the Northeast. We continue the tradition of being a leader in insulation technology with our wide-ranging professional insulation products.
Business highlights
Services we offer
Insulation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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87% | ||
8% | ||
1% | ||
2% | ||
1% |
The crew arrived almost an hour late, despite knowing their work preceded a window installation project and would impact the other contractor. Stuff happens - they said they got stuck in traffic. This is Columbus, OH, not New York City. I am amazed when, often, contractors arrive late and blame it on traffic. I go to work everyday, and I arrive on time because I plan for .... traffic. While attempting to pull their large box truck up to the curb in front of my house, the crew shaved off a large branch of my neighbor's tree. I had to yell for them to stop or the damage would have been a lot worse. Ultimately, they had to ask the window installers to move their truck from that spot - after asking ME to negotiate with that crew, for them.
Thankfully, the window installers, who had already begun, agreed to move their truck, then stepped aside and waited for the insulation to be installed. At one point, a supervisor showed up on site and did not introduce himself to me. I had to ask him, as he wandered around my patio, if I could help him, and who was he? He eventually gave me his name but seemed disinterested in communicating with anyone other than his crew. Nice attempt at quality control but a bit of a blunder on customer service.
After the insulation was in, the crew got ready to leave, without cleaning up the mess they made while drilling holes in my cedar and blowing insulation into the walls. I asked, "Do you guys clean this up?", they replied, "Not usually." So I asked them to do so today. They then had to ask the window installers to borrow their shop vac to remove the debris strewn all over my porch. When it came time to pay the bill, they doubled the price. I laughed and said, "Nice try." Additional unfunny comments followed to which I did not reply.
Overall, work seemed fine. Not the most comforting experience with a contractor I've had this summer.
It went very well. The workers were on time and courteous. The work was quiet and even though it was snowy they did not track in snow or mud. The final price was what was quoted and they walked us through the rebate process. (We had had the Columbia Gas audit so the original $2840 cost was reduced to $1836 after rebates.) I would not hesitate to use them again.
All that said, our house is noticeably warmer than before we had the service done. The people who were sent out were then on time, on the days they said they would be and they charged me what we originally agreed to. So, I am not unhappy. I just think you may be able to get a better deal for residential work.
I'm always nervous having workmen come into my house because honestly, you just never know who is going to show up, and what kind of job they'll do. And let me tell you, I've had plenty of duds show up, and some pretty bad experiences. Steve and Russ from E/M&M really were some of the best I've worked with. I'm very satisfied with my experience and highly recommend them.
I got the estimate from M&M in mid-November 2014. Due to high demand they were unable to do the work until mid-Jan. 2015.
I had one cavity that had not been filled during the original building of the home, between the garage and the house. They drilled holes and blew in insulation., then plugged the holes at no extra charge.
I had also gotten an estimate from another local insulation company that I saw at the Home & Garden show. They calculated that the existing insulation was at R-22 and were going to add R-27 of loose-fill Fiberglass insulation to get the attic up to R-49 for $1667.25; the insulation of the garage's attic would have been extra.
They did what they could to minimize the mess as they removed the very old insulation. I only had minimal cleaning to do after they left.
Since it was below freezing at the time of install they were unable to finish the outside of the bathroom exhaust pipe. They are coming back at a later time to finish.
Licensing
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