Family owned business that we started in 2006. We have one office manager and two full-time technicians. Vans are clearly marked and technicians wear uniforms. All technicians have annual background checks. We are insured, and are compliant with BWC. We charge a flat rate for ours services using a standard pricing and do not charge extra for weekends. We do not charge for travel but do have a service fee to perform our 10 point inspection of $49. We do not extra charge for after hours services. Additional phone #'s: (614) 595-0086. May contact through e-mail. Owner's cell is 614-935-9574.
Alterations & Installations. Vent Covers, Booster Fans, Dryer Vent Cleaning, Louvered Vent Covers, Pest Resistant vent covers, Removing lint from the interior of dryers (delinting)., Repair
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
7% | ||
2% | ||
1% | ||
1% |
"Thank you for taking the time to provide feedback and appreciate the business! We do repairs and installations of dryer venting material as well as cleanings. Thank you, Rick"
"Hello Randie, We give an estimate before we do anything so that if you feel it is too expensive you have a choice whether or not to proceed. But sorry you fell this way. We have been in business for 14 years, we warranty our work, and really want to make customers happy. Unfortunately you feel differently. But thank you for your business. Rick"
"We went and provided an estimate to do the work. However, the homeowner did not like our estimate. We are happy to help but only if our estimate is acceptable to the homeowner."
"Thanks for the feedback and business! Jim is a former handyman and takes pride in his work. He does a thorough job and also explains things well. Best regards, Rick"
"Thank you for your note and for the business! We try to clean up as best we can when we are at a job. Sometimes the lint that we get outside the house can problematic to cleanup but we do our best to cleanup any messes inside the house. Thank you, Rick"
"Thank you so much for your feedback and business! We will send you a reminder card in 2 years to see if you need us back for reclean. Best regards, Rick"
"Thank you for your feedback and business! I will pass this along to Francis. It is good that you continue to keep your dryer vent cleaned and dryer working in tip-top condition. Best regards, Rick"
"Thank you very much for the business and your feedback. I will make sure to pass on your feedback to Mr. Coleman. Best regards, Rick"
"I am sorry about your experience. We provide a price before we do the work. If someone is unhappy with our estimate, then they are free to use someone else. There are several reasons why we were not able to offer a group rate. 1) we have no idea how many people are going to call us. 2) there are many different types of vents - some exit the first floor, some on the second and some out the roof. Some of these have bird's nests and need covers replaced. 3) we do not know how many will call us. So, it would be unfair to offer a price when we do not know what we are getting into with all the variables. We do not know who will use our services or who will call someone else. I am glad to hear that the technician did a good job."
"Hello, I am sorry for your experience. We have tried several times to get in touch with you to resolve your issue but never reach you on the phone but leave voicemails. You can call me at 614-935-9574 to investigate and see if we can resolve your issues. Thanks, Rick"
"I am sorry but we cannot accurately estimate over the phone. It could be $75 or $500 or more depending what we find. We give an estimate when we see your situation and get your approval first. If we find a line that has foil or plastic, we cannot clean it but we offer options to replace it which will be more than cleaning but will bring your situation up to code. Our priority is proper venting so we look at that before we tackle any job. Sometimes we need to get on a ladder to clean higher vents or roof vents which cost more. Sometimes we find birds nests in lines that cost more to clean. Our goal is to improve venting and fire safety from the dryer to the cover. We specialize in just dryer vents and also check the air flow before we start and when finished to insure we cleaned the line and improved the situation. Best regards, Rick"
"Thank you for the feedback and the business! Jim and James have been trained to all the industry standards for safe dryer venting. Again, thank you, Rick"
"Thank you for the business and feedback! Glad we were able to squeeze you in!. Best regards, Rick"
"Hello [Member Name Removed], Thank you for your business and your comments and feedback. In your case, we did do more work to make sure the venting was safe and improved the air flow. Best regards, Rick"
"Hello [Member Name Removed], Thanks for the feedback and your business! I just checked with the office manager and she says she mailed the receipt last week so you should be getting in the mail anytime. If you still don't have it in a couple days, just give me a call 614-935-9574. Francis' credit card machine was not working or he would have provided a paper receipt on the spot. Thank you again, Rick"
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