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Drain Master

About us

Drain Cleaning Specialists & Plumbing Contractors Drain Master, your family-owned and operated plumbing company in Columbus, OH, has licensed plumbing contractors and certified drain cleaning specialists ready for your call! Whether you are a homeowner or commercial property owner, we have all had clogged drains, leaks or flooding. As we are local to the Columbus metro area, our team of qualified plumbers are more than a little acquainted with the plumbing structure of Columbus. Our professional plumbing technicians are prepared day and night to provide the citizens of Columbus and many of its surrounding cities and towns with the best and most accurate plumbing solutions available! Service Repair With the assistance of a plumber from our team at Drain Master plumbing company in Columbus, OH, you are provided full service for your pipes and drains of either your home or business. We service every drain in your home and will inspect them on a service call to be sure they are all functioning properly. At Drain Master, our plumbers carry the best tools and combine them with their rigorous training in order to guarantee a full range of drain repair andcleaning services. Each drain in your home performs a similar duty but requires specific, unique care because of what each drain is used for. For example, the kitchen sink drain is exposed to not only water or used water, but grease, food waste, and soap which can get caught or build up in the pipes. This build up causes water to drain slower over time. Bathtub and shower drains are exposed to more hair, soap, and contaminants which become trapped within the drain pipes and become massive clogs. These drains frequently require the most cleaning and repair services. Bathroom sink drains deal with soap, contaminants and grime, and substances as thick as toothpaste, which behaves not unlike cement when it dries. Toilet drains become quickly clogged by any combination of substances which cannot or will not disintegrate in water. This can include baby wipes, feminine hygiene products, facial tissues and paper towels. Emergency Plumbing Services When home plumbing begins to break down, our stomachs fill with dread and we begin to panic about who to call. You can easily skip those steps though! Call the emergency plumbing line of Drain Master, the Columbus, OH plumbing company you can count on. Our licensed plumbing contractors will diagnose why you’ve taken on flooding, why your toilet has backed up, what has caused the burst pipes or broke water lines. We provide full repair and replacement services on the same short notice you were given that you needed these services done! Your plumbing system needs to reliably function to safely deliver clean water into your home and correctly flow the used water away from it. When this simple process is interrupted, it can mean a lot of trouble for you, your pets and family, your property, or your employees. At Drain Master in Columbus, OH, our plumbing company provides the plumbing solutions you need by qualified plumbing contractors you can depend on. Our licensed plumbers provide Columbus, Ohio and much of its surrounding area with plumbing emergency services for commercial and residential customers alike. Our trained plumbing technicians are familiar with every type of industrial, office, commercial and household plumbing systems. A quick response when you are suddenly having an issue with your sewer pipes, toilets, grease traps or sinks can make all the difference. Plumbing Fixes & Cleanup Our plumbing contractors at Drain Master attend every emergency call fully prepared for anything. The plumbing professionals in our crew will arrive at your location with the specialized equipment used to inspect and locate burst pipes, then administer repairs. After a thorough evaluation of your plumbing issues, we will then discuss the problem you are facing and the solution we can provide. We diagnose plumbi...

Business highlights

Emergency services offered
27 years of experience

Services we offer

A few of the extra plumbing services we offer include: Sump Pump Inspection Sump Pump Installation Sump Pump Replacementphoto of o burst pipe Sump Pump Repair & Maintenance High Pressure Water Jetting (Hydro Jetting) Sewer Cleaning Sewer Line Repairing Burst or Frozen Pipe Repair Burst or Frozen Pipe Replacement Emergency Burst Pipe Inspection Emergency Drain Cleaning Sewer Video Inspection Repairing Pipe Breaks Replacing Broken Pipes

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
13%
2
0%
1
13%
Showing 1-8 of 8 reviews
Matthew S.
Dec 2023
1.0
$425
Did a sewer inspection and never received the video even after asking for it multiple times.

Vance C.
Aug 2019
5.0
Yes, I recommend this pro
$6,000
Drain Master did a top-notch and professional job. They made a bad situation easier by the way they handled everything.

Kara W.
Feb 2019
4.0
Yes, I recommend this pro
By the time I discovered that the sump pump had died, the pit was nearly full, and water was seeping through the cracks in the basement floor. I called one of the more popular drain companies who sent someone out right away who played games with options and discounts and bottomed out at $675. I sent him on his way and called Drain Master. I was given a quote over the phone of $585, including diverting the discharge as the first company had identified that the line to the curb was blocked and needed replaced (at about $5000-$6000). Drain Master confirmed that they could send someone out within a couple of hours and complete the work same day, as well as provide a free estimate for the replacement of the drainage line to the curb. I received a call prior to their arrival with an estimated arrival time of approximately 30 minutes - it was more like an hour, but no big deal. 2 techs arrived (Russell and Ridge). I would say that they were not as polished as the tech from the first company, but they quickly assessed the situation and got to work. I remembered that I had forgotten to mention that I was an Angie's List member and asked Russell if he was aware of any discounts. He said he wasn't but invited me to call the office to confirm. I did so and was granted a $25 discount. The estimate for excavation and replacement of the drain line came to $2400, but Russell stated that our lilac would need to be removed first. Ridge handled the replacement of the sump pump and check valve, and they both worked on the outside drain diversion. The work was on the "quick and dirty" side, but the pump worked flawlessly, and the seepage in the basement began to dry up almost immediately. Now that the immediate danger is out of the way, we will go ahead and get some additional estimates for the drain line replacement, especially on behalf of the lilac, but Drain Master is certainly in the running. The only negative of the experience is that I was supposed to have received an emailed invoice/estimate the following day, and I did not, so I need to follow up on that, but overall, I have no real complaints.

Alan M.
Dec 2018
3.0
$700
Counter to both the manufacturer's manual and common sense, they installed the replacement battery-powered backup sump pump without its own check valve. As a result, when the existing primary pump kicked on, it would pump the water up the primary pipe, over the Y-joint, and right back down the secondary pipe back into the well in an infinite loop, and not actually empty the sump well. Furthermore, they didn't test thoroughly, so I only caught the mistake by good fortune, after the primary pump had been running for 24+ hours straight and I noticed a humming sound from the basement. The primary pump was extremely hot and their mistake probably shortened its life, although it does still work. Neither of the pumps is resting on the well floor as they are supposed to be. As for pros concerning Drain Master, they did come back and put in dedicated check valves for each pipe promptly and at no charge, and they were very responsive to my phone calls.

DOUG J.
Aug 2018
5.0
Yes, I recommend this pro
$167
Drainmaster snaked the drain from our house to the street sewer. This also eliminated some unpleasant odors we had been experiencing in the basement.

JON H.
Jan 2018
5.0
Yes, I recommend this pro
$182
Returned from being out of town for holidays to find our kitchen sink was clogged and backing up. Russell and Ridge snaked out the kitchen sink, having identified a hard spot in pipe about 5 feet but was able to get through it. Put drain back and cleaned up. Returned my call promptly after 5:00 pm on a Friday and was at the house shortly after.

KAREN K.
Oct 2017
5.0
Yes, I recommend this pro
$650
Great! Charlie, the owner, and his son worked on it for about 2.5 hours with the hydro-jet and they were able to get almost all of the roots out.

Charles M.
Oct 2017
5.0
Yes, I recommend this pro
$1,250
Russel and Ridge showed up exactly when they said they would, completed the work faster than they said, and we (finally) had our water back. They quickly identified the problem and knew exactly the correct repair with minimal damage to the internal or external house structure. Minimal damage to our plant beds out front, and good job backfilling the hole without large rocks. I can' give them enough good words. Very professional, informative and quick. Well done guys!

Licensing

State Contractor License Requirements

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FAQ

Drain Master is currently rated 4.1 overall out of 5.

Drain Master accepts the following forms of payment: CreditCard

No, Drain Master does not offer free project estimates.

No, Drain Master does not offer eco-friendly accreditations.

No, Drain Master does not offer a senior discount.

Yes, Drain Master offers emergency services.

No, Drain Master does not offer warranties.