COTTAGE CARE

Cottage Care sends the same person to my home every other week for a cleaning.  Amy (the one who comes) is the only person there I can review.  She is amazing.  Does a great job with the little details that I have had other companies miss in the past.  The only down side is the cost.  My place is very small and there is not much work to do.  We are getting ready to move to a larger home.  I hope to keep Amy with us but if the price increase is too drastic I will look around.

They came they cleaned. They did a great job. They left.

PROMPT, COURTEOUS, ANXIOUS TO PLEASE AND DO A GOOD JOB. SCOTT: ALWAYS CALLS BEFORE HAND TO SEE IF ANY ADDITIONAL WORK NEEDS TO BE DONE OR ANY CHANGE MADE. CALLS LATER TO SEE IF JOB WELL DONE.

THEY WERE VERY RIGID, THEY WOULDN'T CLEAN EVERYTHING I ASKED THEM TO. THEY WERE IN AND OUT AND I DON'T THINK THEY WERE THOROUGH.

DID A GREAT JOB. EVEN CLEANED INSIDE OF MICROWAVE. OWNER CALLED THE FOLLOWING DAY TO MAKE SURE I WAS SATISFIED. I HAVE HIRED THEM FOR WEEKLY CLEANINGS.

WORKERS WOULD OCCASIONALY FORGET TO DO ROOMS, THERE WERE ISSUES WITH DAMAGE.

INCONSISTENT QUALITY! MELISSA AND JONATHAN, THE MANAGERS, DO AN EXCELLENT JOB. OTHER EMPLOYEES DID A LOUSY JOB!!

THEY CAME OUT ON THE SCHEDULED DAY TO CLEAN, BUT ONLY DID ABOUT 50% JOB. WHEN I ARRIVED AT HOME, I CALLED THEM TO LET THEM NOW THAT I WAS DISSATISIFIED, BUT THEY NEVER RETURNED MY CALL.

NEG. REPORT- THEY SAID THEY PICKED THINGS UP & DUSTED UNDERNEATH BUT ACTUALLY DIDNT. THEY GO AROUND EVERYTHING. SONS DESK VACUUMED AROUND BUT DID NOT PULL OUT CHAIR & VACUUM. CLEANED BATHROOM BUT MEMBER PICKED UP SCALE & THE FLOOR WAS DIRTY UNDERNEATH.

NEGATIVE REPORT - SENT TWO UNTRAINED PEOPLE TO DO HER HOUSE. CLEANING WAS TERRIBLE. SUPERVISOR ADMITTED IT WAS BAD. MEMBER TOLD THEM TO DO IT OVER. STILL BAD. OFFICE WAS RUDE

USED TWICE, LEFT HOUSE UNLOCKED BOTH TIMES. POOR JOB, DOESN'T RETURN CALLS

NEGATIVE COM. 2 BATHROOMS CLEANED--SLOW & CHARGED $42

REASONABLE AND GOOD JOB