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Cook's Termite & Pest Control
Complete Home Inspection, Bug and Insect Pest Control Service, Termite Pest Control Service,
About us
Full service termite and pest control company serving Central Ohio and all surrounding counties since 1981! DIY Pest control products. Licensed Bonded and Insured. Licensed by the state of Ohio.
Business highlights
Emergency services offered
44 years of experience
Services we offer
Carpenter Ants/Bees, FHA/VA Inspections, Fleas, Mice, Pest/Termite Control: Bedbugs, Pre construction soil treatment..more!, Rats, Roaches, Spiders, Termite
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.542 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 10% |
Showing 1-25 of 42 reviews
Jesse D.
Aug 2017
Outstanding
DEBRA L.
Nov 2015
They made 6 visits within a two month period with no results and decreasing customer service.
Gina L.
Oct 2015
unknown
Jo G.
Jul 2015
unknown
Kristie K.
Feb 2015
The provider arrived and sprayed the bed rooms. Explained the warranty. Service was professional and effective.
George C.
Jun 2014
The service they did, it didn't get rid of everything but they came out two additional times at no additional cost.
Thomas H.
Jan 2014
Treated for termites
Susie W.
May 2013
The service provider (Robert) was wonderful. He was prompt and called before he arrived. We discussed my concerns and he answered all of my questions. He was very thorough and knowledgeable. This company has been around for 30 plus years and it is understandable why they came so highly recommended to me. I would definitely recommend them to family and friends. There is also a warranty for their service and I truly appreciated his honesty and friendliness.
Shirley A.
May 2013
It was terrible. They first sprayed the whole building. Never checked to see if bed bugs was still there. We called again the next week. The problem with cooks is they sprayed but did not care if the bugs were gone. Some tenants had their apartments sprayed as much as 5 times. That tenant finally moved out because her baby was kicked out of daycare because they found a bed bug on her.
The baby in another apartment kept getting bit. When we finally called cooks to see what we can do the office staff did not think it was important to tell anybody right away. Our bed bug problem was not there problem. They did a horrible job and most of all took our money and never cared if we were satisfied. As long as they had our money.
The baby in another apartment kept getting bit. When we finally called cooks to see what we can do the office staff did not think it was important to tell anybody right away. Our bed bug problem was not there problem. They did a horrible job and most of all took our money and never cared if we were satisfied. As long as they had our money.
Everett C.
Apr 2013
Very polite and cordial employees. Treated my home and pets with respect and made me feel comfortable.
Felt I received all the value for the services that I paid for.
Felt I received all the value for the services that I paid for.
DORIS K.
Dec 2012
John was very nice, they did a wonderful job. They were $1500.00 under another estimate I received
Donna T.
May 2012
The price was reasonable. I have used them couple of times and I have been very happy with them. They don't do a like a bunch of stuff, they do only what's necessary. They are very prompt; when they want to come out they come out and get the job done. If they have to come back out, sometimes because of the swing they do it, I can't remember with a reduced rate or free. They make sure everything is taken care of. They are upfront.
Janet K.
May 2012
They are always prompt and very courteous. The guy is usually here when he says he will be, or he will call ahead otherwise. We have had the same guy come out every time for the last 18 years and he is great.
Cheryl A.
Apr 2012
They did a good job. We haven't had them for a long time.
RICK M.
Mar 2012
I have used them for probably ten years. The staff is really friendly. They can come help in a quick time frame. They are a very reliable company.
Robert C.
Mar 2012
They are efficient , effective, and they have competitive prices. They are very knowledgeable.
JOHN H.
Jan 2012
They were very professional. They were in and out in less than a day. They were able to work with me on scheduling. They did a great job.
Carol M.
Oct 2011
Once when I was having basement waterproofing done, Cook's Termite came out and retreated the soil, free of charge (part of the annual program). I could not be more happy with a company that takes its commitment to customers seriously.
David W.
Sep 2011
We had used Cook's at our previous house and were very happy with their service. We decided that we needed a termite inspection and spraying at our new houme. Asked if the person who serviced our old house was available and he was. He has been with Cook's for 20+ years. He rememered us and our dog's name. Did the inspection and found no signs of termites. Sprayed the house for the common bugs we were starting to see. Have not had anymore bugs. Cook's is a very professional company and we will continue to have them inspect our house.
Katherine C.
Jul 2011
They are pretty thorough. They drill some holes to treat the ants, and put in some stuff to kill the ants. The inspector who came could find only the ants, and not the termites. They went around methodically searching each area to see where the bugs were and where they weren't. They only treated the areas if they found had anything in it. They were easy to work with.
Michelle D.
Oct 2008
It was fine. The process is loud because it involves drilling into the foundation, but it was thorough.
JEAN E.
Sep 2008
Cook's gave me the best price of any of the other companies I called. They came out within 2 days of my call and I felt they did a very thorough job.
David Z.
Jul 2008
They performed the services OK but, their front office staff is too difficult to work with. The gal that answers the phone was flat out rude on the phone regarding setting up for service. I got passed off to the owners daughter and got the impression I was wasting her time. She said the owner(her dad)is having some health issues and they are struggling to make ends meet. I suspect the business is on the verge of shutting down. Buyer beware. I went with another higher rated Angie's list company.
Response from Cook's Termite & Pest Control
"THIS "CUSTOMER" IS A REAL ESTATE AGENT. HE DID NOT CONTRACT THE SERVICE THIS REPORT IS BASED ON. HE IS USING THIS FORUM TO RETALIATE BECAUSE WE WOULD NOT AGREE TO ADVERTISE IN A PROGRAM WITHIN HIS CIRCLE OF CONTACTS. WE DO NOT PAY TO BE ON A PREFERRED LIST. WE ARE SOLICITED VERY OFTEN BY REAL ESTATE AGENTS AND WE ALWAYS DECLINE. WE PREFER TO REMAIN INDEPENDENT OF REALTOR INFLUENCE WITHIN OUR BUSINESS DEALINGS WITH THE PUBLIC. THE MEMBER REFUSED TO TAKE "NO" FOR AN ANSWER. I INFORMED THE MEMBER I WAS NOT INTERESTED IN HIS "BUSINESS PROPOSAL." HE WAS OFFENDED AND CHOSE TO TAKE A CONDESCENDING TONE. WHEN CONDESCENSION FAILED TO CHANGE MY MIND HE RESORTED TO INSULTS AND INNUENDOS REGARDING THE STABILITY OF THIS COMPANY. HE DEMANDED TO SPEAK TO THE OWNER. WHEN HE WAS TOLD THE OWNER WAS NOT AVAILABLE HE DEMANDED A HOME PHONE NUMBER FOR HIM. I WOULD NOT GIVE THE MEMBER THE OWNER'S HOME PHONE NUMBER. I TOLD HIM MR. COOK WAS DIAGNOSED WITH LUNG CANCER AND WAS AT THAT TIME IN THE HOSPITAL UNDERGOING CHEMOTHERAPY. THE MEMBER HAS DEMONSTRATED INCREDIBLY POOR TASTE AND TRUE UNPROFESSIONALISM BY MAKING MR. COOK'S ILLNESS A PART OF HIS "COMPLAINT." HE FURTHER DISPLAYS HIS LACK OF INTEGRITY BY USING MR. COOK'S ILLNESS AS A MEANS TO PUT QUESTIONS/DOUBTS IN THE MINDS OF READERS OF HIS REPORT REGARDING THE STABILITY OF THIS COMPANY. HE HAS STEPPED OVER THE LINE BY USING THIS FORUM TO INTENTIONALLY MISREPRESENT THE FACTS AND SHOULD BE ASHAMED OF HIMSELF."
DEANNA M.
Aug 2007
We had a termite inspection performed by another company who found carpenter bees at one home and carpenter ants at another home. We hired Cook's to do the treatment at both homes. The technician was friendly and the treatments were performed as scheduled. I didn't fill in the cost for the jobs since I am reporting about two different homes on one report, but it seemed fair and competitive.
DAN H.
Mar 2007
Their price was very good. They were punctual with scheduling their time.
Licensing
State Contractor License Requirements
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FAQ
Cook's Termite & Pest Control is currently rated 4.5 overall out of 5.
Cook's Termite & Pest Control accepts the following forms of payment: CreditCard
Yes, Cook's Termite & Pest Control offers free project estimates.
No, Cook's Termite & Pest Control does not offer eco-friendly accreditations.
No, Cook's Termite & Pest Control does not offer a senior discount.
Yes, Cook's Termite & Pest Control offers emergency services.
No, Cook's Termite & Pest Control does not offer warranties.