COMPUSA

1. While usually this calls for replacing the motherboard, are more expensive than it is worth, he said he was one of the few technicians in Columbus that knew how to solder it (saved me having to replace the computer) the whole repair was completed in two days. 2. He diagnosed that the hard drive was indeed dead, helped me pick a replacement, installed it, and didn't even charge for the diagnosis or installation. He did it while I waited!

I SHOPPED ALL OVER TOWN AND THIS STORE WAS THE ABSOLUTE BEST IN SELECTION, SERVICE AND PRICE. THE COMPUTER I WANTED WAS OUT OF STOCK AND BECAUSE IT TOOK A WHILE TO FINALLY GET IN AND AT FIRST I KIND OF GOT THE "RUN AROUND". THE MANAGER TOOK ME "UNDER HIS WING" THOUGH AND MADE SURE THAT I GOT EXACTLY WHAT I WANTED. ALSO EXPRESSED THAT THEIR SERVICE WAS ALWAYS AVAILABLE AND BEAT ALL THE COMPETITORS PRICES. THEY WERE OUTSTANDING AND IT IS THE BEST COMPUTER I HAVE EVER BOUGHT.

I BOUGHT A SERVICE CONTRACT FOR MY SON'S COMPUTER AT COLLEGE, BUT WHEN HE RAN INTO PROBLEMS WITH THE WIRELESS ACCESS, THE SERVICE CONTRACT REFUSED TO HELP HIM SAYING HE NEEDED A DIFFERENT ''NETWORKING'' PACKAGE TO RECEIVE SERVICE. I CALLED THE MANAGER AND HE TOOK CARE OF EVERYTHING AND GOT MY SON'S COMPUTER BACK IN SERVICE. HE WAS GREAT! BEST SERVICE I HAVE EVER HAD.